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Privacy agreement
作者:94LIVES
發佈時間:2024-06-27
閱讀次數:999+
Last Updated: November 8, 2023

Effective Date: June 1, 2017


This Privacy Policy applies to the services provided by 94LIVES.COM (BRIGHT HUYU (HK) LIMITED) (hereinafter referred to as "94LIVES" or "we"). We respect your personal information and data and will do our utmost to protect it.
Special Note: 94LIVES ("we") takes the privacy and protection of users' personal information very seriously. When you use our products and/or services, we may collect and use your relevant information. Your trust is very important to us. We understand the importance of your personal information and will, in accordance with legal requirements, take appropriate security measures to protect the security and controllability of your personal information. In view of this, we have formulated this "Privacy Policy" (hereinafter referred to as "this Policy") and remind you that:
This Privacy Policy is closely related to the 94LIVES mall services you use and the various business functions included in these services (hereinafter collectively referred to as "our products and/or services"). We hope you read this Privacy Policy carefully before using our products and/or services to confirm that you have fully understood its contents, and that you can make choices you consider appropriate based on the guidance in this Privacy Policy.

This Policy applies to all products and services provided by 94LIVES. Before using any 94LIVES product or service, please be sure to read the terms carefully and fully understand them, especially the terms regarding disclaimers or limitations of liability, governing 

law, and dispute resolution. Terms that disclaim or limit liability are indicated in bold and you should read them carefully. Please ensure you fully understand and agree before starting to use our services. If you have any questions while reading this agreement, you can contact our customer service for consultation; if you do not agree to any relevant agreement or term herein, you should immediately stop accessing 94LIVES.

If you have any questions, comments, or suggestions regarding this Policy or related matters, you can contact us at any time via the 24/7 online customer service system at https://www.94lives.com/or by sending an email to our official email address: [email protected].
This Privacy Policy will help you understand the following:


I. How We Collect and Use Your Personal Information


When you use our products and/or services, we need/may need to collect and use your personal information in the following circumstances:
(1) To provide the basic functions of our products and/or services to you, you must authorize us to collect and use necessary information. If you refuse to provide the relevant information, you will not be able to use our products and/or services normally.
(2) To provide additional functions of our products and/or services to you, you can choose to authorize us to collect and use information. If you refuse to provide it, you will not be able to use the relevant additional functions normally or achieve the intended functional effects, but this will not affect your normal use of the basic functions of our products and/or services.
You understand and agree that:

  1. We are committed to creating diverse products and services to meet your needs. Because the types of products and services we provide are numerous, and the specific product/service ranges chosen by different users vary, the corresponding basic/additional functions and the types and scope of personal information collected and used will differ. Please refer to the specific product/service functions.


  2. To ensure the normal operation of our product functions or services, maintain the normal operation of basic product functions, optimize product performance, enhance your user experience, and protect your account security, we may collect your approximate and precise location information, email address, user ID, phone number, payment information, photos and videos, device ID, in-app search history, and other information. Regarding this, we will separately explain the purpose, scope, and method of collection of the corresponding information to you by updating this Policy, page prompts, etc., and provide you with a way to choose to consent independently. We will only collect and use such information after obtaining your explicit consent. Whenever you contact 94LIVES or an 94LIVES affiliate, you may be asked to provide personal information. 94LIVES and its affiliates may share this personal information and use it in accordance with this Privacy Policy. 94LIVES and its affiliates may also combine this information with other information to provide and improve our products, services, content, and advertising. You are not required to provide the personal information we request, but in many cases, if you choose not to provide it, we will not be able to provide you with our products or services or respond to any problems you encounter.


  3. When you interact, communicate, or resolve issues with us through text, pictures, voice, video, or other means within our products, we may request access to your photo album permissions, local storage permissions, camera permissions, or microphone permissions. If you refuse authorization, it may result in the corresponding functions or services not working properly, but it will not affect your use of other functions of the product.


  4. To provide you with a better service experience, we support you in uploading pictures, audio, and video. We will store them with security measures strictly in accordance with industry standards. Without your authorization and consent, we will not disclose the collected pictures, audio, and video to third parties or use them for other commercial purposes.


  5. To make your shopping more convenient or enjoyable, thereby enhancing your online shopping experience at 94LIVES, certain extended functions may collect and use your personal information. If you do not provide this personal information, you can still shop online, but you may not be able to use these extended functions that add to your shopping enjoyment or may need to repeat some information when purchasing certain goods. You are fully aware that in the following circumstances, we may collect and use personal information without your authorization and consent:
    (1) Related to national security and national defense security;
    (2) Related to public security, public health, and significant public interests;
    (3) Related to crime investigation, prosecution, trial, and execution of judgments, etc.;
    (4) Where it is necessary to protect the life, property, and other significant legitimate rights and interests of the personal information subject or other individuals but it is difficult to obtain the consent of the individual;
    (5) The personal information is disclosed to the public by the personal information subject or guardian on their own initiative;
    (6) Collected from legally publicly disclosed information, such as legal news reports, government information disclosure, and other channels;
    (7) Necessary for the performance of a contract concluded according to your requirements;
    (8) Necessary for maintaining the safe and stable operation of the provided products and/or services, such as discovering and handling faults of the products and/or services;
    (9) Necessary for legitimate news reporting;
    (10) Necessary for academic research institutions to carry out statistics or academic research based on public interests, and when providing the results of academic research or description to the outside, the personal information contained in the results is de-identified;
    (11) Other circumstances stipulated by laws and regulations.


  6. Circumstances under which we obtain your personal information from third parties:
    (1) We may obtain your authorized shared account information from a third party and, after you agree to this Privacy Policy, bind your third-party account with your 94LIVES account, allowing you to log in directly and use our products and/or services through the third-party account.
    (2) After confirming the legality of the source of personal information in accordance with our agreements with third parties, we will use your personal information in compliance with relevant laws and regulations.


II. What Personal Information We Collect


When you create a 94LIVES account, purchase products, participate in 94LIVES promotions, contact us, or participate in online surveys, we may collect various types of your personal information, including your:
(1) Basic information (including name, mobile number, email address, other online contact methods);
(2) Personal identity information (including ID card, passport, bank card and billing statements, driver's license, etc.);
(3) Online identity identification information (including system account, IP address, email address, and passwords, passcodes, passcode protection answers related to the foregoing);
(4) Personal property information (transaction and consumption records, and virtual property information such as discount codes, game redemption codes, etc.);
(5) Personal online browsing history (including website browsing records, software usage records, click records);
(6) Personal frequently used device information (including hardware model, device MAC address, operating system type, software list, unique device identification code (such as IMEI/android ID/IDFA/OPENUDID/GUID, SIM card IMSI information, and other information describing the basic situation of personal commonly used devices);
(7) Personal location information (including IP address, precise location information, etc.);
(8) Device camera (records when you use our products to interact, communicate, solve problems, upload pictures, etc.), including but not limited to text, pictures, audio, video, etc.;
(9) When you use 94LIVES products to share content with family and friends, send gift vouchers and products, or invite others to use 94LIVES services, 94LIVES may collect information you provide about these individuals, such as name, mailing address, email address, and phone number. 94LIVES will use such information to fulfill your requests, provide related products or services, or for anti-fraud purposes.
Situations where you must authorize us to collect and use your personal information: Our products and/or services include some core functions, which include functions necessary to realize online shopping and functions necessary to ensure transaction security. We may need to collect, store, and use the above information related to you to realize these functions. If you do not provide the relevant information, you will not be able to enjoy the products and/or services we provide.


III. How We Use Your Personal Information


We will use the collected personal information in accordance with the provisions of this Privacy Policy and to realize the functions of our products and/or services.
After collecting your personal information, we will de-identify the data through technical means. De-identified information will not be able to identify the subject. Please understand and agree that in such cases, we have the right to use the de-identified information; and without disclosing your personal information, we have the right to analyze the user database and use it commercially.
Please note that all personal information you provide while using our products and/or services will be authorized for our continued use during your use of our products and/or services, unless you delete it or refuse our collection through system settings.
To help you quickly find the products you need, we may collect device information (including device name, device model, device identification code, operating system and application version, language settings, resolution, service provider network ID (PLMN)), browser type you use to access our products and/or services to provide you with the optimal way to display product information. We will also use your aforementioned personal information to continuously improve and optimize the above functions.
You can also accurately find the products or services you need through search. We will retain your search content to facilitate your repeated input or to show you products related to your search. Please note that your search keyword information alone cannot identify your identity and does not constitute your personal information; we have the right to use it for any purpose. Only when your search keyword information is used in combination with your other information and can identify your identity, will we treat your search keyword information as your personal information during the combined use period and process and protect it together with your search history in accordance with this Privacy Policy.
We will statistically analyze the usage of our products and/or services and may share these statistical information with the public or third parties to show the overall usage trends of our products and/or services. However, these statistical information will not contain any identification information of yours.
When we display your personal information, we will desensitize your information by means including content replacement and anonymization to protect your information security.
When we intend to use your personal information for purposes not stated in this Privacy Policy, or use information collected for a specific purpose for other purposes, we will seek your prior consent through active selection by you.
Using the personal information we collect, we can notify you in a timely manner about 94LIVES's latest product releases and previews of promotional activities. We also use personal information for the following purposes: to help us create, develop, operate, deliver, and improve our products, services, content, and advertising, and for loss prevention and anti-fraud purposes.
We may use your personal information (such as date of birth) to verify identity, assist in identifying users, and determine appropriate services. For example, we may use date of birth to determine the age of a 94LIVES ID account holder. Sometimes, we may use personal information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. Because this information is important to your interaction with 94LIVES, you may not opt out of receiving these communications. We may also use personal information for internal purposes such as auditing, data analysis, and research to improve 94LIVES's products, services, and customer communications.
If you enter a sweepstakes, contest, or similar promotion, we may use the information you provide to administer such programs.
IV. Collection and Use of Non-Personal Information
We also collect data that, by itself, does not permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it.
We may collect information such as occupation, language, zip code, area code, unique device identifier, referrer URL, location, and the time zone where a 94LIVES product is used so that we can better understand customer behavior and improve our products, services, and advertising.
We may collect information regarding customer activities on our website, and from our other products and services. This information is aggregated and used to help us provide more useful information to our customers and to understand which parts of our website, products, and services are of most interest. Aggregated data is considered non‑personal information for the purposes of this Privacy Policy.
We may collect and store details of how you use our services, including search queries. This information may be used to improve the relevancy of results provided by our services. Except in limited instances to ensure quality of our services over the Internet, such information will not be associated with your IP address.
If we do combine non-personal information with personal information, the combined information will be treated as personal information for as long as it remains combined.


V. Use of Cookies and Other Technologies


94LIVES's websites, online services, interactive applications, email messages, and advertisements may use "cookies" and other technologies such as pixel tags and web beacons. These technologies help us better understand user behavior, tell us which parts of our website people have visited, and facilitate and measure the effectiveness of advertisements and web searches. We treat information collected by cookies and other technologies as non‑personal information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information. Similarly, to the extent that non-personal information is combined with personal information, we treat the combined information as personal information for the purposes of this Privacy Policy.
94LIVES and our partners also use cookies and other technologies in mobile advertising services to control how many times you see a given ad, deliver ads that relate to your interests, and measure the effectiveness of ad campaigns. If you do not want to receive ads with this level of relevance on your mobile device, you can opt out by accessing the following link on your device. If you opt out, you will continue to receive the same number of mobile ads, but they may be less relevant because they will not be based on your interests. You may still see ads related to the content on a web page or in an application or based on other non-personal information. This opt-out applies only to 94LIVES advertising services and will not affect interest-based advertising from other advertising networks. However, if you select "Limit Ad Tracking" on your mobile device, third-party apps will not be permitted to use the Advertising Identifier, a non-personal device identifier, for serving ads targeted to your interests.
When you use our websites, online services, and applications, 94LIVES and our partners may also use cookies and other technologies to remember personal information. In such cases, our goal is to make your experience with 94LIVES more convenient and personal. For example, knowing your name allows us to welcome you the next time you visit the 94LIVES Online Store. Knowing your country and language helps us provide a customized and more useful shopping experience. Knowing someone using your computer or device has purchased a particular product or used a particular service helps us make our advertising and email communications more relevant to your interests. Knowing your contact information, hardware identifiers, and information about your computer or device helps us personalize your operating system, set up your service, and provide you with better customer service.
If you want to disable cookies, check with your provider to find out how to disable cookies. Please note that certain features of the 94LIVES website will not be available once cookies are disabled.
As is true of most internet services, we gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit websites and applications, operating system, date/time stamp, and clickstream data.
We use this information to understand and analyze trends, to administer the site, to learn about user behavior on the site, to improve our products and services, and to gather demographic information about our user base as a whole. 94LIVES may use this information in our marketing and advertising services.
In some of our email messages, we use a "click-through URL" linked to content on the 94LIVES website. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages.
Pixel tags enable us to send email messages in a format customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.
VI. Sharing, Public Disclosure, and Transfer of Personal Information to Third Parties
Sometimes 94LIVES provides certain personal information to strategic partners who work with 94LIVES to provide products and services or help 94LIVES market to customers. 94LIVES will only share personal information with third parties for the purpose of providing or improving our products, services, and advertising; it will not share your personal information with any company, organization, or individual outside of 94LIVES for third-party marketing purposes.
(1) Sharing

  • With your prior explicit consent or authorization;


  • When necessary to comply with applicable laws, regulations, legal process, mandatory administrative or judicial requirements;


  • To the extent permitted by laws and regulations, when necessary to protect the public interest, or the property or safety of 94LIVES, its affiliates, partners, you, other 94LIVES users, or the public from harm;


  • When sharing your personal information is necessary to realize the core functions of our products and/or services or to provide the services you require;


  • To handle disputes or controversies between you and others at your request;


  • As provided in agreements signed with you (including electronically signed online agreements and corresponding platform rules) or other legal documents;


  • For use in the public interest in accordance with the law;


  • We may share your personal information with our affiliates. But we will only share necessary personal information and be bound by the purposes stated in this Privacy Policy;


  • We may share your order information, account information, device information, and location information with partners and other third parties to ensure the smooth completion of the services provided to you. However, we will only share your personal information for legal, legitimate, necessary, specific, and clear purposes, and only share the personal information necessary to provide the services. Our partners are not authorized to use the shared personal information for any other purpose.


(2) Public Disclosure
We will only publicly disclose your personal information under the following circumstances and with security protection measures that meet industry standards:

  • According to your needs, disclose the personal information you specify in the manner you explicitly consent to or authorize;


  • When required by applicable laws, regulations, mandatory administrative law enforcement, or judicial requirements to provide your personal information, we may publicly disclose your personal information according to the required type of personal information and disclosure method;


  • Under the premise of complying with laws and regulations, when we receive requests for the above disclosure information, we will require the corresponding legal documents, such as a subpoena or letter of investigation. We firmly believe that the information we are required to provide should be as transparent as the law allows. We carefully review all requests to ensure they have a legal basis and are limited to data that the law enforcement agency has the legal right to obtain for specific investigation purposes. To the extent permitted by law, the documents we disclose are protected by encryption keys.


(3) Transfer
We will not transfer your personal information to any company, organization, or individual, except in the following cases:

  • With your prior explicit consent or authorization;


  • When necessary to comply with applicable laws, regulations, legal process, mandatory administrative or judicial requirements;


  • As provided in agreements signed with you (including electronically signed online agreements and corresponding platform rules) or other legal documents;


  • In connection with a merger, acquisition, asset transfer, or similar transaction, if personal information transfer is involved, we will require the new company or organization holding your personal information to continue to be bound by this Privacy Policy. Otherwise, we will require that company or organization to seek your authorization and consent again.


VII. Protection of Personal Information


94LIVES takes the security of your personal information very seriously and takes all reasonably feasible measures to protect your personal information:
(1) Data Security Technical Measures
We adopt security protection measures that comply with industry standards, including establishing reasonable institutional norms and security technologies to prevent unauthorized access, use, modification, damage, or loss of your personal information.
94LIVES's network services adopt encryption technologies such as the Transport Layer Security protocol to provide browsing services through HTTPS, etc., to ensure the security of user data during transmission.
94LIVES uses encryption technology to encrypt and save users' personal information, and uses isolation technology for isolation.
When using personal information, such as personal information display and personal information association calculation, we use various data desensitization technologies including content replacement and SHA256 to enhance the security of personal information during use.
94LIVES uses strict data access permission control and multi-factor identity authentication technology to protect personal information and avoid illegal use of data.
94LIVES uses code security automatic checking and data access log analysis technology for personal information security audit.
94LIVES online services use encryption technology such as Transport Layer Security (TLS) to protect your personal information during transmission. When 94LIVES stores your personal data, we use computer systems with limited access rights, which are deployed in facilities protected by physical security measures.
(2) Handling of Security Incidents
When conducting online transactions of goods or services with third parties through the 94LIVES website, you will inevitably have to disclose your personal information, such as contact information or mailing address, to the counterparty or potential counterparty to the transaction. Please protect your personal information properly and only provide it to others when necessary.
To address potential risks such as personal information leakage, damage, and loss, 94LIVES has established multiple systems, clarifying the classification and grading standards for security incidents and security vulnerabilities and corresponding handling procedures. 94LIVES has also established a dedicated emergency response team for security incidents. According to the requirements of security incident handling specifications, it initiates emergency plans for different security incidents, performs loss prevention, analysis, positioning, formulates remedial measures, and conducts traceability and countermeasures in conjunction with relevant departments.
In the event of a personal information security incident, we will, as required by laws and regulations, promptly inform you of: the basic situation and possible impact of the security incident, the measures we have taken or will take, suggestions for you to independently prevent and reduce risks, remedies for you, etc. We will simultaneously inform you of the incident-related situation by email, letter, telephone, push notification, etc. If it is difficult to inform each personal information subject individually, we will take reasonable and effective ways to issue an announcement. At the same time, we will proactively report the handling of personal information security incidents to the regulatory authorities as required.
If you have any questions about our personal information protection, you can contact us through the contact method specified in this Privacy Policy. If you discover that your personal information has been leaked, especially your account and password, please contact us immediately through the contact method specified in this Privacy Policy so that we can take appropriate measures.
VIII. Integrity and Retention of Personal Information
94LIVES provides some convenient methods to ensure that your personal information is accurate, complete, and up-to-date. We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your personal information will be stored within the territory of the People's Republic of China. If you use cross-border transaction services and need to transfer your personal information overseas to complete the transaction, we will separately obtain your authorization and consent and require the recipient to process these personal information in accordance with our instructions, this Privacy Policy, and any other relevant confidentiality and security measures.
IX. Managing Your Personal Information
(1) Access and Correction
Except as required by laws and regulations, you have the right to access and correct your account personal information at any time, helping us ensure that your contact information and preferences are accurate, complete, and up-to-date. For other personal information we retain, we will provide you with access for any purpose, including requesting us to correct the data when it is inaccurate, or to delete it when 94LIVES is not entitled by law or for legitimate business purposes to retain such data. We have the right to refuse requests that are meaningless/vexatious, impair the privacy of others, are extremely impractical, or for which access is not otherwise required by local law.
(2) Deletion
You may request us to delete personal information in the following circumstances: if our processing of personal information violates laws and regulations; if we collect and use your personal information without obtaining your consent; if our processing of personal information violates our agreement with you; if we terminate services and operations.
If we decide to respond to your deletion request, we will also simultaneously notify the entities that obtained your personal information from us and require them to delete it in a timely manner, unless otherwise stipulated by laws and regulations, or these entities have obtained your independent authorization. If we respond to your deletion request, we cannot guarantee the immediate deletion of the corresponding information from the backup system, but we will delete this information when the backup system is updated.
(3) Changing the Scope of Your Authorization or Withdrawing Your Authorization
You can change the scope of your authorization for us to continue collecting personal information or withdraw your authorization by deleting information, turning off device functions, or setting privacy settings on the 94LIVES website or software.
Please understand that each business function requires some basic personal information to be completed. After you withdraw your consent or authorization, we will not be able to continue providing you with the services corresponding to the withdrawn consent or authorization, and we will no longer process your corresponding personal information. However, your decision to withdraw consent or authorization will not affect the previous personal information processing based on your authorization.
(4) Responding to Your Requests
If you cannot access, correct, or delete your personal information through the above methods, or if you need to access, correct, or delete other personal information generated during your use of our products and/or services, or if you believe that 94LIVES has violated any laws and regulations or agreements with you regarding the collection or use of personal information, you can contact us by sending an email to [email protected] or through other methods in this Privacy Policy. To ensure security, we may need you to provide a written request or provide proof of identity. We will respond to your request within 15 days after receiving your feedback and verifying your identity. For reasonable requests, we原则上 do not charge a fee, but for repeated requests exceeding a reasonable limit, we will charge a certain cost fee depending on the circumstances. We may reject requests that are unfounded, repetitive, require excessive technical means (e.g., require developing new systems or fundamentally changing existing practices), risk the legitimate rights and interests of others, or are highly impractical (e.g., involve information stored on backup tapes).
Under the following circumstances, we will be unable to respond to your request as required by laws and regulations:

  • Related to national security and national defense security;


  • Related to public security, public health, and significant public interests;


  • Related to criminal investigation, prosecution, and trial;


  • There is sufficient evidence that you have subjective malice or abuse your rights;


  • Responding to your request will lead to serious damage to the legitimate rights and interests of you or other individuals or organizations;


  • Involving trade secrets.


X. Protection of Minors' and Children's Personal Information


In e-commerce activities, we presume that you have the corresponding capacity for civil conduct. If you are a minor, we require you to ask your parents or other guardians to read this Privacy Policy carefully and use our services or provide information to us with the consent of your parents or other guardians. 94LIVES attaches great importance to the protection of minors' personal information.
(1) If you are a minor under the age of 18, you should obtain the consent of your guardian before using our products and/or services. 94LIVES protects the personal information of minors in accordance with relevant national laws and regulations.
(2) We will not actively and directly collect personal information from minors without the consent of their guardians. For the collection of minors' personal information with guardian consent, we will only use, share, transfer, or disclose this information as permitted by law, with the consent of the guardian, or when necessary to protect the minor.
(3) If facts prove that a minor has registered and used our products and/or services without the consent of a guardian, we will consult with the relevant guardian and strive to delete the relevant personal information as soon as possible.
If we identify you as a child user, we will notify your guardian and request your guardian's consent to the children's personal information collection and use rules. For the collection of children's personal information with the consent of parents or other guardians for the use of our products or services, we will only use, share, transfer, or disclose this information as permitted by laws and regulations, with the explicit consent of the parent or guardian, or when necessary to protect the child.

  1. If you are the parent or other guardian of a child, please pay attention to whether the child under your supervision is using our services after obtaining your authorization and consent.


  2. For children's personal information under the age of 14 that may be involved, we further take the following measures to safeguard it:


For children using 94LIVES products and services, we understand the importance of taking extra precautions to protect their privacy and security. Therefore, unless we have received verifiable parental consent, we will not knowingly collect, use, or disclose personal information of children under the age of 14 (or a similar minimum age specified in the relevant jurisdiction). If we discover that we have collected personal information from a child under the age of 14 (or a similar minimum age specified in the relevant jurisdiction) without prior verifiable parental consent, we will take steps to delete the information as soon as possible.
When you, as a guardian, choose to use 94LIVES related services for the child under your guardianship, we may need to collect the child's personal information from you, which is necessary to provide you with the relevant services. When it is necessary to collect children's personal information from you in a specific service, we will obtain your authorization and consent in advance and inform you of the purpose and use of the collection.
Children or their guardians have the right to access and correct the child's personal information at any time and can also make requests for correction and deletion to us. If you have any opinions, suggestions, complaints, or reports regarding matters related to children's personal information, please contact us. We are ready to assist you at any time.


XI. Our Company-wide Commitment to Your Privacy


To ensure the security of your personal information, we have communicated the company's privacy and security guidelines to all 94LIVES employees and strictly implement privacy protection measures within the company.


XII. Privacy Questions


If you have any questions or concerns about 94LIVES's Privacy Policy or data processing, or if you would like to make a complaint about a possible breach of local privacy laws, please contact us. You can always contact us by calling the relevant 94LIVES support number in your country/region. All such communications are examined, and replies are issued as quickly as possible, where appropriate. If you are not satisfied with the reply received, you may refer your complaint to the relevant regulator in your jurisdiction. If you ask us, we will endeavor to provide you with information about relevant complaint avenues which may be applicable to your circumstances.
94LIVES may update its Privacy Policy from time to time. When we change the policy in a material way, a notice will be posted on our website along with the updated Privacy Policy.


XIII. Service Providers


94LIVES shares personal information with companies that provide services such as information processing, fulfilling customer orders, delivering products to you, managing and enhancing customer data, providing customer service, assessing your interest in our products and services, and conducting customer research or satisfaction surveys. These companies are obligated to protect your information and may be situated wherever 94LIVES operates.


XIV. Notification and Revision of this Privacy Policy


  1. In order to provide you with better services and as 94LIVES's business develops, this Privacy Policy will also be updated accordingly. However, without your explicit consent, we will not reduce your rights under this Privacy Policy. We will post the updated version on the 94LIVES website and the 94LIVES mobile terminal, and remind you of the relevant updates through website announcements or other appropriate means before they take effect. Please also visit 94LIVES to keep up to date with the latest privacy policy.


  2. For major changes, we will also provide more prominent notice (we will explain the specific changes to the privacy policy through methods including but not limited to email, SMS, or special prompts on the browsing page). Major changes referred to in this Privacy Policy include but are not limited to:


    1. Major changes in our service model. Such as the purpose of processing personal information, the types of personal information processed, the way personal information is used, etc.;


    2. Major changes in our ownership structure, organizational structure, etc. Such as changes in ownership due to business adjustments, bankruptcy mergers and acquisitions, etc.;


    3. Changes in the main objects of personal information sharing, transfer, or public disclosure;


    4. Major changes in your rights regarding personal information processing and how they are exercised;


    5. Changes in the department responsible for handling personal information security, contact methods, and complaint channels;


    6. When a personal information security impact assessment report indicates a high risk.


XV. Third-Party Websites and Services


94LIVES websites, products, applications, and services may contain links to third-party websites, products, and services. Our products and services may also use or provide products or services from third parties. Information collected by third parties, which may include such things as account data or contact information, is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties. We may use information necessary for achieving business purposes with them, including but not limited to the following functions or services:
a) We use the SDK in the APP: Umeng+ SDK
Service type: User statistics, message push
Types of personal information collected: Device information (IMEI/MAC/Android ID/IDFA/OpenUDID/GUID/SIM card IMSI/ICCID/geographic location, etc.)
Privacy Policy Link: https://www.umeng.com/page/policy


XVI. How Your Information is Transferred Globally


The personal information collected and generated during our operations within the People's Republic of China is stored within China, except in the following circumstances:

  1. Where explicitly provided by applicable laws;


  2. Where you have given your explicit authorization;


  3. Where it is your personal initiative, such as conducting cross-border transactions through the Internet.


In the above cases, we will ensure that your personal information is protected in accordance with this Privacy Policy.


XVII. Others


94LIVES may be required to disclose your personal information by law, legal process, litigation, and/or requests from public and governmental authorities inside or outside your country of residence. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.


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