If you encounter payment or product purchase problems during the purchase process, please contact us through the following methods:

1 , website 7*24 hours Online customer service 。

2 , send an email to the official email [email protected] to contact us.

When the system cannot operate normally due to the following conditions and users are unable to use various services, the 94LIVES website shall not be liable for damages. This condition includes but is not limited to:

1 ． The 94LIVES website is during the system shutdown and maintenance period announced on this website.

2 ． Telecom equipment fails and data transmission cannot be carried out.

3 ． Due to force majeure factors such as typhoons, earthquakes, tsunamis, floods, power outages, wars, terrorist attacks, etc., the system is blocked and cannot perform business.

4 ． Service interruption or delay caused by hacker attacks, technical adjustments or failures of the telecommunications department, website upgrades, third-party payment platform issues, etc.

5. We will announce the rest time in advance on the homepage of the website for national statutory holidays.