If you encounter payment or product purchase issues during the purchase process, please contact us via the following methods:

1, website 7*24 hoursOnline customer service。

2, Send an email to the official email [email protected] to contact us.

When the system cannot operate normally due to the following conditions and users cannot use various services, 94LIVES website shall not bear any liability for damages, including but not limited to:

1． 94LIVES website is during the system downtime and maintenance period announced by this website.

2． If a telecommunications equipment fails, data transmission cannot be carried out.

3． System obstacles are caused by force majeure factors such as typhoons, earthquakes, tsunamis, floods, power outages, wars, terrorist attacks, etc.

4． Service interruption or delay caused by hacker attacks, telecommunications department technical adjustments or failures, website upgrades, third-party payment platform problems, etc.

5. We will announce the rest time in advance on the homepage of the website for national statutory holidays.