Product Introduction

Product name: NetEase Cloud Game

Product Type: Tools

Product area service: national service

Recharge method: Log in and recharge

Scope of application:

This recharge is suitable for NetEase Cloud Game Recharge, mobile and computer members recharge. All products involve mobile and computer services that require login to recharge.；

Recharge instructions:

Please fill in your account or contact our customer service for 24 hours to log in and recharge successfully.

Recharge NetEase Cloud Game Process:

1. Open the NetEase Cloud Game Recharge Product Page；

2. Select the recharge type；

3. Click the Buy Now button；

4. Fill in the game login related information and select the payment method before submitting the order；

5. Complete payment；

6. Contact online customer service to complete the recharge for you.

What should I do if I fill in the wrong recharge account? Can I get a refund?

1. If we have completed the recharge according to the information you filled in, it will not be refunded. If the recharge error caused by our platform, it can be refunded after verification.

2. Please do not log in to the account before the transaction is completed to avoid the recharge failure or the recharge cannot be recharged due to the top account.

Received method:

1. After the product payment is successful, it will be automatically received within 1-2 minutes.；

2. Recharge products on behalf of others. After contacting customer service, process your order as soon as possible. Usually, recharge within 1 minute.；

3. If you encounter a large number of orders on the website, causing your order delivery speed to be abnormal, please contact the online customer service directly and give priority to your handling.