Product introduction

    Product name: Play

    Product type: audio companion

    Recharge method: direct recharge to account

    Scope of application:

    This recharge is applicable to play recharge；

    Kaiwan recharge supports IOS and Android devices.

    Recharge instructions:

    Have fun To directly recharge your account, please fill in the recharge and play ID correctly. If we complete the top-up according to the information you provide, it will not be refunded.

    Recharge and play process:

    1. Open the Kaiwan recharge product page；

    2. Select the recharge type；

    3. Click the Buy Now button；

    4. Fill in the game login information and select the payment method before submitting the order.；

    5. Complete payment；

    If you encounter any questions during the purchase process, please consult  Online customer service！

    What should I do if I fill in the wrong recharge account number? Can I get a refund?

    1. If we have completed the recharge according to the information you filled in, it will not be refundable. If the recharge is wrong due to our platform, it can be refunded after verification.

    2. Please do not log in to the account before the transaction is completed to avoid recharge failure or recharge failure due to the wrong number.

    Receipt method:

    1. After the product is successfully paid, it will be automatically credited within 1-2 minutes.；

    2. To recharge goods, your order will be processed as soon as possible after contacting customer service. The recharge is usually completed within 1 minute.；

    3. If there are too many orders on the website and the delivery speed of your order is abnormal, please contact the online customer service directly and we will give priority to you.