Product introduction

Product name: Solitary membership

Product type: Member/VIP service

Product area service: Common to all platforms

Activation method: Official activation (contact customer service after payment)

Duixiang membership activation instructions

Membership type: VIP and SVIP are provided, and the benefits are gradually improved.

Validity period specifications: VIP monthly card, VIP annual card, SVIP monthly card, SVIP annual card.

Scope of application: Applicable to all platform users of "Du Xiang" APP. Please confirm the account ID before opening.

This product is an official service. After payment, you need to contact online customer service to provide account information and activate it manually.

How to open a solo membership on 94LIVES? The detailed steps are as follows:

Step One: Visit 94LIVES

Open the browser to visit the 94LIVES official website, enter "Solo Member" in the search bar or directly enter the relevant product page.

Step 2: Select membership products

Please select VIP or SVIP according to your needs, and select the monthly or annual card validity period.

Step 3: Complete payment

Choose the appropriate currency and payment method according to your region. 94LIVES supports payment in all currencies, and the system automatically converts according to the international exchange rate to complete the payment.

Step 4: Contact customer service to activate

After successful payment, please be sure to contact 94LIVES online customer service immediately and provide your order number and "Single Sound" account number, and the customer service will submit an activation request for you.

Step 5: Confirm membership is valid

After customer service processing is completed, membership usually takes effect within 1-5 minutes. Please log in to the "Duxiang" APP later and check the membership status and expiration time on the "My" or "Member Center" page.

Receipt method:

This product is a virtual membership service and you will not receive a physical card code after purchase.

After the product payment is successful, you must proactively contact the online customer service and provide your account information. The customer service will process the order for you as soon as possible, usually taking effect within 1-5 minutes.

If there are many orders on the website and the processing is delayed, please contact online customer service directly and we will give priority to you.

Notes on opening a solo membership

Account security and risk tips

Account information protection: Customer service will only ask for the necessary APP account ID for activation, and will not ask for sensitive information such as passwords.

Official version: Please look for the official or authorized platform to open it to ensure the security of your account.

Protection of minors: Minor users should operate under the guidance of guardians.

Information verification and error handling

Information accuracy: When contacting customer service, please be sure to provide the accurate "Duxiang" account ID. If the account is opened to another account due to providing an incorrect ID, it cannot be transferred or refunded.

Error handling mechanism: If the activation fails or errors due to the 94LIVES platform, we will arrange a refund or re-activation for you after verification.

"Single Sound" Member Profile 

"Single Sound" is a dating software that focuses on high-quality voice socialization and spiritual connection. Meet sincerity through sound, making every conversation a deep spiritual resonance.

Membership service is an exclusive privilege provided by Duxiang to users who pursue a better social experience. It aims to significantly improve your matching efficiency and interaction quality through a series of exclusive functions and benefits.

Main privileges of membership

Exclusive identity mark: Exclusive members can enjoy exclusive avatar frame, nickname color and chat bubble to highlight their unique identity.

Advanced matching privileges: Get more "spiritual matches" every day, enjoy priority recommendations, and increase the chance of meeting your favorite person.

Chat and dynamic effects: When posting messages or updates in the chat room, you can use exclusive fonts, bubbles and special effects to attract more attention.

More advanced rights and interests: SVIP members can also enjoy unlimited chat history retrieval, exclusive customer service channels, invitations to participate in offline activities and other in-depth privileges.

Platform usage restrictions

Scope of application: This membership service is applicable to the entire "Duxiang" APP platform.

Usage restrictions: Membership privileges can only be used by the person who opened the account and cannot be transferred or shared.

Device compatibility: Supports official clients of Apple system (iOS) and Android system (Android).

Frequently Asked Questions (FAQ)

Q1: What should I do if the membership privileges do not take effect after activation?

A: Please confirm that you have followed the steps to contact customer service and provide account information. Then check the network, log out of the APP completely and log in again, and check in the "Member Center". If it still does not take effect, please contact 94LIVES online customer service again and provide the order number to check the processing status.

Q2: Can I get a refund if I filled in the wrong account ID when contacting customer service?

A: Because you provided the wrong account ID to customer service and the membership was opened to another account, it cannot be transferred or refunded. Please check carefully. If there is an error due to the 94LIVES platform, we will be responsible for handling it after verification.

Q3: How to check my "Solitary Sound" account ID?

A: Please log in to the "Solo Sound" APP and enter the "My" or "Personal Information" page. Your account ID is usually displayed next to your avatar or in the settings menu.

Q4: What is the difference between VIP and SVIP?

A: In addition to all VIP privileges, SVIP also enjoys more advanced rights and interests, such as unlimited chat history retrieval, exclusive customer service channels, higher priority matching, opportunities to participate in exclusive offline activities, etc. The specific rights and interests are subject to the announcement in the APP.

Q5: Will the privileges obtained disappear after the membership expires?

A: After your membership expires, all exclusive privileges will automatically expire and your identity will revert to that of an ordinary user. You can activate it again at any time to enjoy all the benefits again.

What payment methods does 94LIVES support?

94LIVES is very friendly to Taiwanese users and covers almost all local mainstream non-cash payment methods:

Local payment methods in Taiwan

Credit card/debit card: Supports credit cards or debit cards issued by global card groups such as Visa, Mastercard, and JCB.

PayPal: A global third-party payment platform that supports PayPal wallet and PayPal card payments.

Apple Pay/Google Pay: Supports fast biometric payments through mobile wallets.

Jiekou Payment (JKOPAY): Taiwan’s most popular QR code payment tool.

LINE Pay: supports authentication-free and extremely fast payment.

Supermarket payment: Support collection and payment through convenience stores such as 7-11 and FamilyMart.

Bank transfer: Support bank transfer in Taiwan and Yushan Bank payment.

Global payment methods

International credit cards/stored-value cards: Supports global Visa, Mastercard, American Express (AMEX) and other card groups.

PayPal: a globally accepted third-party payment platform.

Apple Pay/Google Pay: Supports quick payments through mobile wallets.

Electronic wallets from various places: Support Hong Kong AlipayHK, WeChat Pay HK； Malaysia Touch 'n Go, Boost ； Thailand TrueMoney and many other regional wallets.

Online banking transfer: Supports online transfers from local banks in multiple countries.

The website will add/update payment methods in real time to support local payments in more countries.

What currencies does 94LIVES support?

94LIVES supports more than 220 countries and regions around the world. Product display prices are mainly in US dollars, and it also supports multiple mainstream currencies:

Major currencies: US dollar (USD), Australian dollar (AUD), euro (EUR), British pound (GBP), Canadian dollar (CAD).

Asian currencies: Hong Kong dollar (HKD), Malaysian ringgit (MYR), New Taiwan dollar (TWD), Singapore dollar (SGD).

Automatic exchange rate conversion: The exchange rate is automatically adjusted according to the international exchange rate during the transaction, and the system automatically converts it into US dollars or local currency for payment.

Coverage area

94LIVES services cover major countries and regions around the world, including:

Americas: United States, Canada, Brazil

Europe: United Kingdom, Germany, France, Italy, Netherlands, Switzerland

Asia Pacific: Australia, Japan, South Korea, Singapore, Malaysia

Customer service and support

7x24-hour customer service: 24/7 online customer service is available to answer users’ questions and handle payment and activation issues.

After-sales guarantee: A complete after-sales service system ensures users’ activation experience.

Processing time: After payment and contacting customer service, the order will usually be processed within 1-5 minutes.

By signing up as a member of "Dou Xiang" through 94LIVES, you can enjoy convenient global payment, transparent exchange rate conversion and professional customer service support, easily unlock advanced social privileges, and start a better sound social journey.