Product introduction

Product name: WePlay（ Only supports Middle East and North Africa ）

Product Type: Game / Social

Product area service: Middle East and North Africa

Recharge type: Gold / VIP / Gold Red Packet

Recharge method: official ID recharge

WePlay recharge instructions

1. This product is a recharge service for WePlay and can be recharged for WePlay  Gold / VIP / Gold Red Packetetc types.

2. WePlay products have multiple regional servers. This product is Middle East and North Africaserver, if you need other servers, please switch to other regional servers.

3. The recharge method is official ID recharge. Please check the account information carefully when placing an order. The recharge will be completed for you after payment is completed.

4. How to find the account ID: Please open WePlay APP and enter the 'Me' page, where your ID and nickname will be visible. The default ID is empty. You can click on the ID area to set an ID yourself (note: the APP requires that the ID can only be set once and cannot be modified after it is set).

5. 94LIVES recharge: All users can enjoy the 1:1 standard ratio and official real-time activities.

How to recharge WePlay on 94LIVES? The detailed steps are as follows:

Step One: Visit 94LIVES

Open the browser to visit the 94LIVES official website and enter in the search bar“ WePlay”Or go directly to the relevant product page.

Step 2: Select recharge products

94LIVES offers a variety of denomination options, such as 3000  Gold、10000  Gold、 VIP、 Gold Red Packetwait.

Step 3: Fill in the recharge information

Enter your WePlay user ID and nickname and confirm that the recharge account information is accurate.

Important: Please check the ID information carefully. WePlay recharge is from the official website to prevent recharge failure due to ID errors.

Step 4: Select payment method and complete payment

Choose the appropriate currency and payment method according to your region. 94LIVES supports payment in all currencies. The system automatically converts according to the international exchange rate. After the payment is completed, the order enters the processing process.

Step 5: Confirm the recharge is received

After the recharge product is successfully paid, the recharge will usually be credited to your account within 1 minute. You can check the arrival status of the product in the WePlay APP.

Receiving method

1. After the product payment is successful, the recharge will usually be completed within 1 minute.

2. If there are too many orders on the website and the delivery speed is abnormal, please contact online customer service directly and we will give priority to you.

Things to note

Account security and risk tips

1. Account information protection: All official recharge portals will not ask for non-essential information. If you encounter such a request, please stop operating immediately.

2. Protection of minors: It is recommended that minors perform recharge operations under the guidance of their guardians and consume rationally.

3. Please make sure to recharge through officially recognized formal channels to ensure the security of your account and funds.

Information verification and error handling

1. Information accuracy: Please be sure to carefully check the WePlay user ID you filled in before placing an order to avoid recharge failure due to incorrect information.

2. Error handling mechanism: If the recharge fails or is incorrect due to the 94LIVES platform, we will process the refund for you after verification.

3. Device compatibility: This product is suitable for WePlay APP of iOS and Android systems.

about WePlay introduce

WePlay - Online Board Game Bar is a platform that provides online board game entertainment and social interaction.

WePlay Gold / VIP / Gold Red Packet Main purpose

1. Gold is a point used for consumption within the platform. It can be used for various purposes such as unlocking games, purchasing props, participating in activities, etc. to enrich your online board game experience.

2. VIP is a special level within the platform, which mainly provides visual privileges, interactive bonuses and exclusive rewards, which can enhance your social experience in the game.

3. Gold Red Packet is mainly to increase interactive fun and get free Gold. Got it Red PacketIt will be directly converted into your account balance.

4. The advanced version of the game card (or the luxurious advanced version) is mainly used to unlock exclusive level rewards, obtain limited-time benefits and improve the game experience.

5. Upgrading the game card can unlock exclusive privileges and visual decorations to highlight the identity of an experienced player.

Platform restrictions

1. Scope of application: This product is suitable for recharging Gold, VIP, Gold Red Packet and game cards of WePlay - Online Board Game Bar.

2. Usage restrictions: Gold, VIP, Gold Red Packet, and game cards can only be used within the WePlay platform according to platform rules.

3. Device compatibility: Supports WePlay APP on iOS and Android system devices.

FAQ

Q1: What should I do if the goods do not arrive in my account after recharging?

A: Please check the network connection first, then try to restart WePlay APP and check the account balance. If the account still does not arrive after 5 minutes, please contact 94LIVES online customer service for assistance.

Q2: Can I get a refund if I fill in the wrong recharge account number?

A: If the recharge fails or is incorrect due to reasons on the 94LIVES platform, refunds can be processed after verification. Please be sure to carefully check the WePlay user ID you filled in when placing an order to avoid recharge failure due to filling errors.

Q3: How can users obtain a 1:1 recharge ratio?

A: All users who recharge through 94LIVES can enjoy the official 1:1 standard recharge ratio and real-time website activities.

Q4: What safety matters need to be paid attention to during the recharge process?

A: Please make sure to operate in a safe network environment； Second confirmation of WePlay user ID before payment ； It is recommended to keep a screenshot of the order for future reference.

Q5: How is the recharge pricing of 94LIVES determined?

A: The pricing of products on the 94LIVES platform follows market principles. The final sales price is composed of product cost, platform service fees, payment channel fees, taxes, etc. The pricing is transparent and reasonable.

Q6: Are there any discounts for large recharges?

A: Yes, choosing to recharge with a large face value usually results in a better price/performance ratio. The specific discounts are shown on the recharge page.

Payment method

94LIVES is very friendly to Taiwanese users and covers almost all local mainstream non-cash payment methods:

1. International credit cards/stored-value cards: supports credit cards or debit cards issued by Visa, Mastercard, American Express (AMEX) and other card groups around the world.

2. PayPal: A global third-party payment platform that supports PayPal wallet and PayPal card payments.

3. Apple Pay/Google Pay: Supports fast biometric payments through mobile wallets.

4. Hong Kong local payment: AlipayHK and WeChat Pay HK are supported.

5. Local payment in Malaysia: Supports Touch 'n Go, FPX, DuitNow, etc.

6. Local payment in Singapore: Supports PayNow.

7. Local payment in other countries/regions: Supports local payment methods in South Korea (KaKaoPay), Thailand (TrueMoney) and other countries.

The website will add/update payment methods in real time to support local payments in more countries.

Supported currencies

94LIVES supports multiple mainstream currencies around the world:

1. Major currencies: US dollar (USD), Australian dollar (AUD), euro (EUR), British pound (GBP), Canadian dollar (CAD)

2. Asian currencies: Hong Kong dollar (HKD), Malaysian ringgit (MYR), New Taiwan dollar (TWD), Singapore dollar (SGD)

3. Automatic exchange rate conversion: During the transaction, the exchange rate is automatically adjusted according to the international exchange rate, and the system automatically converts it into US dollars or local currency for payment.

Coverage area

94LIVES services cover major countries and regions around the world, including:

1. America: United States, Canada, Brazil

2. Europe: United Kingdom, Germany, France, Italy, Netherlands, Switzerland

3. Asia-Pacific: Australia, Japan, South Korea, Singapore, Malaysia, New Zealand

4. Middle East and North Africa: Saudi Arabia, United Arab Emirates, Kuwait, Qatar, Oman, Bahrain, Egypt, Jordan, Iraq, Morocco, Algeria, Tunisia

5. Other regions: South Africa, etc.

Customer service support

1. 24/7 customer service: 24/7 online customer service to answer users’ questions and handle payment and recharge issues.

2. After-sales guarantee: A complete after-sales service system ensures users’ recharge experience.

3. Processing time: The goods are usually recharged to the account within 1 minute after successful payment.

By recharging WePlay - Online Board Game Bar Gold, VIP, Gold Red Packet and Game Card through 94LIVES, users can enjoy a convenient payment experience. The platform's professional services and multiple guarantee mechanisms ensure that you can safely and efficiently complete the recharge operation and enjoy the unlimited fun of online table games.