Product Introduction

Product Name: Star Sailors

Product Type: Game

Server Region: International Server

Top-up Item: Prism

Recharge Method: Official Top-up (Submit game account, contact customer service after payment)

Prism Top-up Instructions

1. This product is a top-up service for the in-game currency "Prism" in the International Server of "Star Sailors".

2. After successful payment, please contact 94LIVES online customer service. We will process your top-up as soon as possible.

3. 94LIVES Top-up: Enjoy the official website's real-time events. Please refer to the official website for specific credit amounts.

How to Top-up Star Sailors Prism on 94LIVES? Detailed Steps:

Step 1: Visit 94LIVES

Open your browser and go to the official 94LIVES website. Search for "Star Sailors" or directly enter the relevant product page.

Step 2: Select Top-up Product

94LIVES offers a variety of Prism denominations. Choose according to your needs.

Step 3: Fill in Recharge Information

Enter your game account and confirm the account information is accurate.

Important: After placing the order and completing payment on the platform, please contact platform customer service to process your order. One-on-one manual service, 24-hour customer service online for order processing.

Step 4: Choose Payment Method & Complete Payment

Select the appropriate currency and payment method based on your region. 94LIVES supports multi-currency payments, and the system automatically converts at the international exchange rate. The order enters processing after payment is completed.

Step 5: Contact Customer Service to Confirm Top-up

After successful payment, please contact 94LIVES online customer service for processing. The top-up is usually completed within 1 minute. You can then log into the game to check your Prism balance.

Delivery Method:

1. After successful payment, contact customer service and the top-up will be completed within 1 minute.

2. Your order will be processed immediately after contacting customer service, typically completed within 1 minute.

3. If your order is delayed due to a high volume of orders, please contact online customer service directly for priority handling.

Prism Top-up Precautions

Account Security & Risk Warnings

Account Information Protection: Official top-up channels will never ask for unnecessary information. Stop immediately if such requests are made.

Real-name Authentication Requirement: Ensure your game account has completed real-name authentication, otherwise it may affect the top-up process.

Please use official channels like 94LIVES for top-ups to avoid risks associated with private transactions.

Information Verification & Error Handling

Information Accuracy: Carefully check the top-up account information to avoid top-up failure due to incorrect entries.

Error Handling Mechanism: If a top-up error occurs due to a 94LIVES platform issue, a return can be processed after verification.

Delivery Time: If delivery is abnormal due to a high volume of orders, contact online customer service directly for priority handling.

About Star Sailors and Prism

"Star Sailors" is an adventure game set against a backdrop of interstellar travel. Players journey across the vast universe with companions, explore unknown planets, and forge deep bonds.

Prism is the core in-game currency used for summoning companions, purchasing resources, unlocking storylines, and more. It is an essential item indispensable to your interstellar journey.

Main Uses of Prism

1. Summon Companions: Use Prism in the recruitment system to summon new companions and expand your roster.

2. Purchase Resources: Buy various training materials, stamina potions, and upgrade items from the in-game shop.

3. Unlock Storylines: Spend Prism to unlock special story chapters and hidden levels, experiencing more narrative content.

4. Limited Events: Participate in in-game limited-time events and lotteries to obtain rare outfits and exclusive rewards.

Platform Usage Restrictions

Applicable Scope: This top-up applies to the International Server of "Star Sailors".

Usage Restriction: Prism can only be used for designated in-game consumption scenarios.

Device Compatibility: Supports Apple (iOS) and Android systems.

Frequently Asked Questions (FAQ)

Q1: What should I do if Prism is not credited after top-up?

A: First, check your network connection, then restart the game client and check your mail or inventory. If the Prism still hasn't arrived, contact 94LIVES online customer service or wait 24 hours before checking again.

Q2: Can I get a return if I entered the wrong top-up account?

A: If the top-up error is caused by a platform issue, a return can be processed after verification. Please carefully check the top-up account information to avoid top-up failure due to incorrect entries.

Q3: How do I find my game account?

A: You can find your game account information in the account management or settings page on the game login screen.

Q4: What safety precautions should I take during top-up?

A: Ensure you operate in a secure network environment and avoid using public WiFi. Double-check your game account before payment. Keep screenshots of transaction receipts for future reference.

Q5: How is the top-up pricing on 94LIVES determined?

A: Product pricing on the 94LIVES platform follows market principles. The final selling price consists of product cost, platform service fees, payment channel fees, taxes, and other components, ensuring transparent and reasonable pricing.

Q6: Are there any discounts for large top-ups?

A: Yes, large top-ups usually come with extra bonuses. Please refer to the top-up page for specific details.

What Payment Methods Does 94LIVES Support?

Global Payment Methods

1. International Credit/Debit Cards: Supports credit cards or debit cards issued by global card networks such as Visa, Mastercard, American Express (AMEX), Diners Club, Discover, etc.

2. PayPal: A globally accepted third-party payment platform supporting PayPal wallet and PayPal card payments.

3. Apple Pay / Google Pay: Supports quick biometric payments via mobile wallets.

4. Hong Kong Local Payments: Supports AlipayHK and WeChat Pay HK for convenient mobile payment experiences.

5. Malaysia Local Payments: Touch 'n Go, FPX, DuitNow, ShopeePay, etc. Current website promotion offers a 30% discount on TNG transaction fees for a limited time.

6. Singapore Local Payments: Paynow supports major Singapore banks. Current website promotion offers a 30% discount on transaction fees for a limited time.

7. Other Countries Local Payments: Supports South Korea (KaKaoPay, Toss, PayCo), Cambodia, Thailand (TrueMoney, LINEPAY, ShopeePay), Pakistan (Easypaisa, JAZZCASH), etc.

The website regularly adds/updates payment methods to support more countries' local payments.

Which Currencies Does 94LIVES Support?

94LIVES supports over 220 countries and regions worldwide. Product prices are mainly displayed in USD, while also supporting multiple major currencies:

Major Currencies: US Dollar (USD), Australian Dollar (AUD), Euro (EUR), British Pound (GBP), Canadian Dollar (CAD);

Asian Currencies: Hong Kong Dollar (HKD), Malaysian Ringgit (MYR), New Taiwan Dollar (TWD), Singapore Dollar (SGD);

Automatic Exchange Rate Conversion: Exchange rates are automatically adjusted according to international exchange rates during transactions, and the system automatically converts to USD or local currency for payment.

Coverage Areas

94LIVES services cover major countries and regions worldwide, including:

Americas: United States, Canada, Brazil

Europe: United Kingdom, Germany, France, Italy, Netherlands, Switzerland, Denmark, Ireland

Asia-Pacific: Australia, Japan, South Korea, Singapore, Malaysia, New Zealand

Other Regions: South Africa, etc.

Customer Service & Support

24/7 Customer Service: Around-the-clock online customer service to answer user questions and handle payment issues.

After-sales Guarantee: A comprehensive after-sales service system ensures a smooth top-up experience for users.

Processing Time: Products are usually topped up within 1 minute after successful payment and contacting customer service.

By topping up Star Sailors Prism through 94LIVES, users can enjoy a convenient payment experience while avoiding exchange rate losses and payment barriers. The platform's professional service and multiple safeguard mechanisms ensure that users can complete top-up operations safely and efficiently, focusing on the interstellar adventures of Star Sailors.