Product introduction

Product name: Bigo Live Diamond

Product type: Live streaming/entertainment

Product area service: International service (available worldwide)

Recharge method: ID direct recharge(Submit your Bigo Live user ID and the system will automatically process it)

Bigo Live Diamond Recharge Instructions

1. Bigo Live diamonds are an advanced virtual currency dedicated to the platform. All consumption must be done with diamonds, which never expire.

2. Through 94LIVES recharge, all users can enjoy the standard recharge ratio, which is more cost-effective than in-app purchases (especially Apple iOS users can avoid the 30% Apple tax).

3. ID direct deposit method: You only need to provide your Bigo Live account ID, and the system will automatically process the payment after payment. There is no need to contact customer service, and the account will be credited within 1 minute.

4. How to find the Bigo Live user ID: Open the Bigo Live App → click "Personal" in the lower right corner → "ID:xxxxxxx" will be displayed next to the avatar. This string of numbers is your user ID.

How to recharge Bigo Live diamonds on 94LIVES? The detailed steps are as follows:

Step One: Visit 94LIVES

Open the browser to visit the 94LIVES official website and enter in the search bar“ Bigo Live Diamond Recharge”Or go directly to the product category.

Step 2: Choose the face value of the diamond

94LIVES provides a variety of diamond denominations: 60 diamonds, 300 diamonds, 600 diamonds, 1200 diamonds, 3000 diamonds, 6000 diamonds, etc., choose according to your needs.

Step 3: Fill in the recharge information

Please enter your Bigo Live user ID (pure number) and confirm it is correct.

Important: Please check your ID carefully before submitting. Please do not access your Bigo Live account during the transaction process to avoid affecting system processing.

Step 4: Select payment method and complete payment

Choose the appropriate currency and payment method according to your region. 94LIVES supports payment in all currencies. The system automatically converts according to the international exchange rate. After the payment is completed, the order enters the automatic processing process.

Step 5: Confirm diamond arrival

After the payment is successful, the system will automatically distribute the diamonds to the Bigo Live account you filled in within 5 minutes. You can open Bigo Live App → Personal Center → My Wallet to check the diamond balance.

Receipt method:

1. The goods are directly charged by ID and do not require logistics delivery. The system will automatically process the payment after the payment is successful.

2. Usually the payment is received within 5 minutes, and the fastest is 1 minute.

3. If you encounter system delays or order backlogs, please contact online customer service directly and we will give you priority.

Bigo Live Diamond Recharge Notes

Account security and risk tips

Account information protection: Only provide Bigo Live user ID, do not disclose sensitive information to anyone.

Recharging through unofficial channels carries the risk of account ban. Please look for officially authorized platforms such as 94LIVES.

Information verification and error handling

Information accuracy: Be sure to double check the Bigo Live user ID you fill in.

Error handling mechanism: If the recharge is incorrect due to 94LIVES platform reasons (such as system failure, recharge not arriving), it can be refunded after verification.

Arrival time: If the account has not arrived within 30 minutes, please contact online customer service immediately and provide the order number, and we will check it first.

Protection of minors: Minors should recharge with the consent of their guardian. The platform does not support recharging for others.

Device compatibility: Supports iOS and Android devices, please update Bigo Live App to the latest version.

Introduction to Bigo Live and Diamonds

Bigo Live It is the world's leading social live broadcast platform, launched by Singapore's BIGO Technology, covering more than 150 countries and regions, supporting real-time video live broadcast, multi-person mic, PK battles and other functions.

Bigo Live Diamond It is a virtual currency officially issued by the platform. It is used for live broadcast interaction, purchasing gifts and unlocking advanced functions. It is a core prop to enhance the live broadcast experience.

Main uses of diamonds

1. Reward anchors: Use diamonds to purchase virtual gifts for your favorite anchors to express your support.

2. Purchase special effects gifts: such as sports cars, rockets, castles and other high-end gifts to enhance the interactive atmosphere in the live broadcast room.

3. Unlock advanced features: use diamonds to enable high-definition viewing, customized room effects, special badges, noble status, etc.

4. Participate in exclusive activities: redeem event tickets or join the Diamond Club to obtain exclusive benefits.

Platform usage restrictions

Scope of application: Only available for Bigo Live.

Restrictions on use: Diamonds cannot be withdrawn or transferred.

Device compatibility: Supports Apple system (iOS) and Android system (Android).

Frequently Asked Questions (FAQ)

Q1: What should I do if the diamonds do not arrive in my account after recharging?

A: First check the network, restart Bigo Live App and check the wallet. If the account has not arrived after more than 30 minutes, please contact 94LIVES online customer service and provide the order number and Bigo ID. We will check and reissue within 1 hour.

Q2: Can the Bigo Live ID be refunded if it is filled in incorrectly?

A: If the recharge is incorrect due to platform reasons, a refund can be processed after verification. Please be sure to check the recharge account information carefully to avoid recharge failure due to filling errors.

Q3: How do Apple users obtain the standard recharge ratio?

A: By recharging Bigo Live diamonds through 94LIVES, you can enjoy the standard ratio and avoid the 30% handling fee for in-app purchases in the Apple App Store, significantly saving costs.

Q4: What safety matters need to be paid attention to during the recharge process?

A: Make sure to operate on a secure network and do not use public WiFi； Confirm Bigo ID twice before payment ； Keep a screenshot of the order.

Q5: Is 94LIVES’s diamond pricing transparent?

A: Yes, platform pricing follows market principles and includes product costs, service fees, payment channel fees, etc., with no hidden fees.

Q6: Are there any discounts for large recharges?

A: Some denominations will be given extra diamonds, the details are subject to the recharge page.

What payment methods does 94LIVES support?

94LIVES is very friendly to Taiwanese users and covers almost all local mainstream non-cash payment methods:

Local payment methods in Taiwan

1. Credit card/debit card: Supports credit cards or debit cards issued by global card groups such as Visa, Mastercard, and JCB.

2. PayPal: A global third-party payment platform that supports PayPal wallet and PayPal card payments.

3. Apple Pay/Google Pay: Supports fast biometric payments through mobile wallets.

4. Gash member wallet: supports the Gash wallet commonly used by local game players in Taiwan.

5. Jiekou Payment (JKOPAY): Taiwan’s most popular scan-code payment tool, you can now enjoy a 20% discount on website activity fees for a limited time.

6. LINE Pay: The current website supports fast payment without authentication, and you can enjoy a 50% discount on the handling fee for a limited time.

7. Supermarket barcode: Support collection and payment through convenience stores such as 7-11, FAMIPORT, and Life-ET.

8. Supermarket code: The current website supports authentication-free and fast payment, and supports collection and payment at the four major convenience stores in Taiwan.

9. Bank transfer and Yushan Bank: Supports all bank debit cards in Taiwan, and allows direct transfer and payment in New Taiwan Dollars through physical ATMs, online banking or mobile banking.

Global payment methods

1. International credit cards/stored-value cards: supports credit cards or debit cards issued by Visa, Mastercard, American Express (AMEX), Dinner, Discover and other card groups around the world.

2. PayPal: A global third-party payment platform that supports PayPal wallet and PayPal card payments.

3. Apple Pay/Google Pay: Supports fast biometric payments through mobile wallets.

4. Local payment in Hong Kong: Supports AlipayHK and WeChat Pay HK, and can directly use mobile payment to complete a convenient payment experience.

5. Local payment in Malaysia: Touch 'n Go, FPX, DuitNow, ShopeePay, etc. TNG on the current website can enjoy a limited-time 30% discount on handling fees.

6. Local payment in Singapore: Paynow supports major banks in Singapore, and now enjoys a 30% discount on website activity fees for a limited time.

7. Local payment in Taiwan: Supports local mainstream wallet payments such as JKOPAY, LINEPAY, supermarkets, bank transfers, etc., and some payment methods have limited-time discounts on handling fees.

8. Local in other countries: Support South Korea (KaKaoPay, Toss, PayCo), Cambodia, Thailand (TrueMoney, LINEPAY, ShopeePay), Pakistan (Easypaisa, JAZZCASH), etc.

The website will add/update payment methods in real time to support local payments in more countries.

What currencies does 94LIVES support?

94LIVES supports more than 220 countries and regions around the world. Product display prices are mainly in US dollars, and it also supports multiple mainstream currencies:

Major currencies: US dollar (USD), Australian dollar (AUD), euro (EUR), British pound (GBP), Canadian dollar (CAD).

Asian currencies: Hong Kong dollar (HKD), Malaysian ringgit (MYR), New Taiwan dollar (TWD), Singapore dollar (SGD).

Automatic exchange rate conversion: The exchange rate is automatically adjusted according to the international exchange rate during the transaction, and the system automatically converts it into US dollars or local currency for payment.

Coverage area

94LIVES services cover major countries and regions around the world, including:

Americas: United States, Canada, Brazil, Mexico

Europe: United Kingdom, Germany, France, Italy, Spain, Netherlands, Switzerland, Denmark, Ireland

Asia Pacific: Australia, Japan, South Korea, Singapore, Malaysia, New Zealand, Thailand, Vietnam, Indonesia, India

Other regions: South Africa, United Arab Emirates, etc.

Customer service and support

7x24-hour customer service: 24/7 online customer service is available to answer users’ questions and handle payment issues.

After-sales guarantee: A complete after-sales service system ensures user recharge experience. Problems caused by the platform will be refunded after verification.

Processing time: The goods are usually recharged within 5 minutes after successful payment, and the fastest is 1 minute.

Contact information: Online chat in the lower right corner of the official website, customer service email [email protected], Line ID: @94lives.

By recharging Bigo Live diamonds through 94LIVES, you can not only enjoy the standard discount rate, but also get the convenient experience of automatic direct recharge without waiting. The platform's professional services and multiple guarantee mechanisms ensure that you can complete the recharge safely and efficiently and enjoy the fun of Bigo Live.