Product Introduction

Product Name: Xingye

Product Type: Live Streaming

Server: Global Server

Recharge Method: Official Website Account Direct Recharge

Star Diamonds Recharge Instructions

1. Android Users: 1 CNY = 10 Star Diamonds (official standard ratio).

2. Apple iOS Users: Due to the Apple App Store service fee, the ratio is approximately 1 CNY = 7 Star Diamonds.

3. 94LIVES Recharge: All users can enjoy the standard 1:10 ratio via 94LIVES, recommended for Apple users.

4. Denomination Options: 60 Star Diamonds, 300 Star Diamonds, 680 Star Diamonds, 1280 Star Diamonds, etc.

5. Delivery Time: Usually completed within 1 minute after successful payment.

How to Recharge Star Diamonds on 94LIVES? Detailed Steps:

Step 1: Visit 94LIVES

Go to the official 94LIVES website, search for “Xingye Star Diamonds” or directly navigate to the product page.

Step 2: Select Recharge Product

94LIVES offers various Star Diamond denominations. Please select according to your needs.

Step 3: Fill in Recharge Information

Please accurately fill in your Xingye account (usually the registered phone number).

Important: Please DO NOT open the Xingye App before the transaction is completed to avoid recharge failure due to account conflict.

Step 4: Choose Payment Method and Complete Payment

Select the appropriate currency and payment method based on your region. 94LIVES supports global currencies, and the system automatically converts according to international exchange rates. Your order will be processed after payment.

Step 5: Confirm Recharge Arrival

Recharge is usually completed within 1 minute after successful payment. Please log in to the Xingye App and check your balance in "My Star Diamonds" or the relevant page to confirm arrival.

Delivery Method

1. After successful payment, the Star Diamonds are usually delivered within 1 minute.

2. If there is an unexpected delay due to high website order volume, please contact our online customer service directly for priority handling.

Important Notes

Account Security & Risk Warning

Account Information Protection: All official recharge channels will not ask for unnecessary information. Please stop the operation immediately if you encounter such requests.

Real-Name Verification: Ensure your Xingye account has completed real-name verification, otherwise it may affect the recharge process.

Minor Protection: Minors should conduct recharge operations under the guidance of a guardian and consume rationally.

Information Verification & Error Handling

Information Accuracy: Double-check the recharge account to avoid failure due to incorrect entry.

Error Handling: If a recharge error is caused by the 94LIVES platform, it can be returned after review.

Product Brief

Xingye is a widely popular social entertainment live streaming App.

Star Diamonds are the in-app platform currency for Xingye, used for rich interactive and consumption scenarios.

Main Uses

1. Live Streaming Gifts: Purchase virtual gifts in live rooms to support hosts.

2. Special Effects Interaction: Send special entrance effects, danmaku effects, etc., to increase interactive fun.

3. Fan Privileges: Used to join a host's fan club or unlock specific fan privileges.

Platform Restrictions

1. Applicable Scope: This recharge is for Star Diamonds in the Global Server version of the Xingye App.

2. Device Compatibility: Supports Apple iOS and Android systems.

FAQ

Q1: What should I do if Star Diamonds haven't arrived after recharge?

A: First, check your network connection, then restart the Xingye App and check your account balance. If it still shows as not arrived, you can contact 94LIVES online customer service for assistance, or wait a moment and check again.

Q2: Can I get a return if I filled in the wrong recharge account?

A: Recharge errors caused by the platform can be returned after review. Please double-check the recharge account to avoid failure due to incorrect entry.

Q3: How can Apple users get the 1:10 recharge ratio?

A: Recharging Star Diamonds through 94LIVES allows you to enjoy the standard 1:10 ratio, avoiding the impact of the Apple tax.

Q4: What safety precautions should I take during recharge?

A: Operate in a secure network environment, avoiding public WiFi. Double-check recharge information before payment. Keep screenshots of transaction records for future inquiries.

Q5: How is the recharge pricing determined on 94LIVES?

A: 94LIVES platform product pricing follows market principles. The final selling price consists of product cost, platform service fees, payment channel fees, taxes, etc., ensuring transparent and reasonable pricing.

Q6: Are there discounts for large-amount recharges?

A: Yes, large-amount recharges typically come with extra bonuses. Details are subject to the display on the recharge page.

Payment Methods

Global Payment Methods

1. International Credit/Debit Cards: Supports globally issued credit or debit cards from Visa, Mastercard, American Express (AMEX), etc.

2. PayPal: A globally accepted third-party payment platform, supporting PayPal wallet and PayPal card payments.

3. Apple Pay / Google Pay: Supports quick biometric payments via mobile wallets.

4. Hong Kong Local Payments: Supports AlipayHK and WeChat Pay HK.

5. Malaysia Local Payments: Touch 'n Go, FPX, DuitNow, ShopeePay, etc.

6. Singapore Local Payments: Paynow supports major Singaporean banks.

7. Other Local Payments: Supports mainstream payment methods in regions like South Korea (KaKaoPay, Toss), Thailand (TrueMoney, LINEPAY), etc.

Supported Currencies

94LIVES serves over 220 countries and regions globally. Product prices are primarily displayed in USD, with support for multiple major currencies:

1. Major Currencies: US Dollar (USD), Australian Dollar (AUD), Euro (EUR), British Pound (GBP), Canadian Dollar (CAD).

2. Asian Currencies: Hong Kong Dollar (HKD), Malaysian Ringgit (MYR), New Taiwan Dollar (TWD), Singapore Dollar (SGD).

3. Automatic Exchange Rate Conversion: Exchange rates are automatically adjusted according to international forex rates during transaction, and the system converts to USD or the local currency for payment.

Coverage Regions

94LIVES services cover major countries and regions worldwide, including:

1. Americas: United States, Canada, Brazil

2. Europe: United Kingdom, Germany, France, Italy, Netherlands, Switzerland, Denmark, Ireland

3. Asia-Pacific: Australia, Japan, South Korea, Singapore, Malaysia, New Zealand

4. Other Regions: South Africa, etc.

Customer Support

1. 7x24 Customer Service: 24/7 online customer service to answer questions and handle payment issues.

2. After-Sales Guarantee: A comprehensive after-sales service system ensures a smooth recharge experience.

3. Processing Time: Recharge is usually completed within 1 minute after successful payment.