Payment guarantee

This policy applies to 94LIVES.COM (BRIGHT HUYU (HK) LIMITED) (hereinafter referred to as "94LIVES" or "we"). In today's online shopping, security and trust are one of the most concerned issues for every consumer. At 94LIVES, we are always committed to providing you with the highest level of payment guarantees, ensuring that every transaction you make is safe and reliable. Here are our payment guarantee measures to make you worry-free shopping:

1. A secure payment platform

We adopt the industry-leading payment platform to ensure that your personal information and payment information are strictly protected. All payment transactions are conducted through secure encrypted channels to prevent your information from being illegally acquired or tampered with.

2. Real-time fraud detection

Our systems are equipped with advanced real-time fraud detection tools that can promptly identify and block potential fraud activities. No matter where you are, we will ensure that your payment process is safe and controllable.

3. Compliance and certification

We strictly follow international payment standards and relevant laws and regulations to ensure that all payment processes are legal and compliant. In addition, our payment system is certified by multiple times to ensure its stability and reliability.

4. Customer Support and Services

No matter what problems or concerns you encounter during the payment process, our customer support team will support you 24/7. You can contact our customer service staff at any time to get timely help and solutions.

5. Refunds and dispute resolution

If a transaction dispute occurs due to special circumstances, we will actively intervene and help both parties resolve the problem. Our refund policy is also designed to protect your rights and ensure you are treated fairly in any case.

Our Commitment

As an option you trust, we promise to provide the safest shopping experience for every customer. By continuously optimizing our payment safeguards, we strive to ensure that your personal information and financial security are always under trusted protection.

Shopping should be a pleasant and relaxing experience, and our payment guarantees are designed to allow you to choose our platform with confidence and enjoy worry-free shopping. Thank you for choosing us, and we look forward to providing you with excellent service and support!

If you have any questions or want to know more, please feel free to visit our website or contact our customer service team.