Version update date: January 10, 2025

Version effective date: June 1, 2017

This cancellation agreement applies to the services provided by 94LIVES.COM (BRIGHT HUYU (HK) LIMITED) (hereinafter referred to as "94LIVES") (hereinafter referred to as the "service").

[Special Tip] When you fill in the information according to the prompts on the cancellation page, read and agree to this "Cancellation Agreement" and related terms and conditions, and complete all cancellation procedures, you will be deemed to have fully read, understood and accepted the entire content of this "Cancellation Agreement". While reading this "Cancellation Agreement", if you do not agree with any relevant terms and conditions, please stop the account cancellation process immediately.

1. The first thing you need to know is that canceling your account will have the following effects on you. Your behavior of canceling your account will bring a lot of inconvenience to your after-sales rights protection. After canceling your 94LIVES account, we will remove your personal information in the 94LIVES system so that it cannot be retrieved and accessed, or it will be anonymized. You know and understand that according to relevant legal provisions, relevant transaction records must be kept in the 94LIVES backend for 5 years or even longer.

1. If you still insist on canceling your account, you will not be able to log in or use the account (including the inability to use the account as a third-party account to log in to other products), which means that you will no longer be able to log in/use/continue to use the related products and services of 94LIVES APP, 94LIVES website, and 94LIVES mobile terminal with this account.

2. Once a 94LIVES account is canceled, it cannot be recovered. Please back up all information and data related to the account in the services mentioned in paragraph 1 before operating. We hereby kindly remind you: Please keep the transaction vouchers, bills and other information for the goods and services you ordered. Otherwise, you will have to pay additional account and order inquiry fees for order inquiry, or you may not be able to enjoy after-sales service.

3. During the cancellation of 94LIVES account, if your account is involved in disputes, including but not limited to complaints, reports, litigation, arbitration, investigations by state authorities, etc., 94LIVES has the right to terminate the cancellation of this account without obtaining your consent.

4. By canceling your 94LIVES account, you will no longer be able to use the products and services of this 94LIVES account. All content, information, data, and records will be deleted or anonymized, and you will no longer be able to retrieve, access, obtain, continue to use and retrieve them, nor have you the right to ask us to retrieve them (unless otherwise provided by laws and regulations or otherwise required by regulatory authorities), including but not limited to:

(1) You will not be able to log in or use this 94LIVES account；

(2) The personal data and historical information of this 94LIVES account (including but not limited to user name, avatar, shopping records, follow information, third-party login account, authentication information, etc.) will not be retrieved.；

(3) All records of 94LIVES-related or third-party services that you use through your 94LIVES account, authorize login, or bind your 94LIVES account will not be retrieved. You will no longer be able to log in and use the aforementioned services, and we will clear all rights and interests under the account. All account balances, coupons, ingots, points, orders, and other coupons you have obtained will be cleared and deemed to have been given up by you, and will no longer be able to be used, transferred, or transferred. You understand and agree that 94LIVES cannot assist you in restoring the aforementioned services. Before submitting a cancellation application, please be sure to understand other relevant account information that you need to unbind. For details, please contact our customer service.

2. Before you apply to us to cancel your account or during the process of applying to cancel your account, in order to protect the security of your account and property rights, please first check and ensure that the account you are applying for cancellation meets the following points, including:

1. This account is registered through our official channels and complies with the specifications of the "Service Agreement"； And it is the account registered by you. ；

2. There are no funds in the account, including but not limited to: the balance in the account has been consumed.

3. There are no unfinished transactions in this account, including but not limited to no unfinished orders in the transaction.；

3. Once the 94LIVES account is cancelled, the relevant user agreements and other rights and obligations documents signed by you and us will be terminated accordingly (except those that have been agreed between us and you to continue to be effective or otherwise provided by laws and regulations)；

4. Canceling this 94LIVES account does not mean that the account behavior and related responsibilities before the cancellation of this 94LIVES account are exempted or reduced.