Product introduction

Product name: Heartbeat hit

Product Type: Live Broadcast/Social

Product area service: domestic version

Recharge method: ID direct recharge(Submit your Xindong account ID and the system will automatically process it)

Instructions for recharging the popular video

1. Xindong Hot Diamond recharge is ID direct recharge. You need to fill in the correct Xindong account ID when placing an order.；

2. The recharge ratio is 1 yuan = 100 diamonds. All users can enjoy this standard ratio.；

3. After the payment is completed, the system will automatically complete the recharge service for you, no additional operations are required.；

4. Please check the account ID carefully when placing an order to ensure it is filled in accurately.

How to recharge popular diamonds on 94LIVES? The detailed steps are as follows:

Step One: Visit 94LIVES

Open the browser to visit the 94LIVES official website and enter in the search bar“ Heartbeat hit”Or go directly to the relevant product page；

Step 2: Select recharge products

94LIVES provides a variety of diamond face value options, such as 600 diamonds, 3000 diamonds, 9800 diamonds, 29800 diamonds, etc. Please choose the corresponding product according to your needs.；

Step 3: Fill in the recharge information

Enter your Xindong account ID and confirm that the recharge account information is accurate；

Important note: Please check the ID information carefully. Diamond recharge is automatically connected to the official website to prevent recharge failure due to ID errors.

Step 4: Select payment method and complete payment

Choose the appropriate currency and payment method according to your region. 94LIVES supports payment in all currencies. The system automatically converts according to the international exchange rate. After the payment is completed, the order enters the processing process.；

Step 5: Confirm the recharge is received

After the payment for the recharged goods is successful, the system will automatically process the order. The recharge is usually completed within 1-5 minutes, and then you can log in to Xindongrebo to check the diamond balance and confirm the arrival status.

Receipt method:

1. After the product is successfully paid, it will arrive within 1-5 minutes.；

2. The system automatically processes orders, and recharge can be completed quickly without contacting customer service.；

3. If there are too many orders on the website and the delivery speed of your order is abnormal, please contact online customer service directly and we will give priority to you.

Things to note when recharging

Account security and risk tips

Account information protection: All official recharge portals will not ask for non-essential information. If you encounter such a request, please stop operating immediately.；

Account ID query method: Open the Xindong Hot APP, enter [My] - [Personal Information] or [Account Settings] page to view and copy your Xindong account ID；

There are certain risks in informal channels or private stored value, including account control and rules and penalties, so you need to pay more attention to them.；

Information verification and error handling

Information accuracy: Carefully check the recharge account ID to avoid recharge failure due to incorrect filling in；

Error handling mechanism: If there is a recharge error due to the 94LIVES platform, it can be refunded after verification.；

Arrival time: If there are many orders on the website and the delivery speed is abnormal, you can directly contact the online customer service for priority processing.

Introduction to Heartbeat Hits and Diamonds

Heartbeat hit It is a popular live broadcast platform that integrates live broadcast, social networking, and interactive entertainment. It brings together many talented anchors and high-quality content to provide users with a rich and colorful online entertainment experience.

diamond It is a universal virtual prop within the Xindong Hot Broadcasting Platform. Users can use diamonds to purchase gifts to reward anchors, participate in platform activities, unlock exclusive rights, etc. It is an important medium for platform interaction.

Main uses of diamonds

1. Gift rewards: Purchase and give various virtual gifts to your favorite anchors in the live broadcast room to express your support and love.；

2. Participate in activities: Use diamonds to participate in platform draws, quizzes, and limited-time activities to win additional rewards.；

3. Identity privileges: Consuming diamonds can increase the user level, unlock exclusive medals, entrance special effects and other identity indicators.；

4. Redeem props: Diamonds can be used to redeem emoticons, avatar frames, background skins and other personalized decorations on the platform.

Platform usage restrictions

Scope of application: This recharge is applicable to the popular diamond recharge (domestic version)；

Usage restrictions: Diamonds can only be used for consumption within the platform and cannot be exchanged for cash or used on other platforms.；

Device compatibility: Supports Apple system (iOS) and Android system (Android).

Frequently Asked Questions (FAQ)

Q1: What should I do if the diamonds do not arrive in my account after recharging?

A: First check the network connection, then log in again to check the diamond balance. If it still shows that the account has not been received, you can contact 94LIVES online customer service to handle it, or wait for 1-5 minutes and confirm again.

Q2: Can I get a refund if I fill in the wrong recharge account number?

A: If the recharge is incorrect due to platform reasons, the refund can be processed after passing the verification. Please be sure to check the recharge account ID carefully to avoid recharge failure due to filling errors.

Q3: How long is the validity period of diamonds?

A: The diamonds recharged into your account are valid for a long time, will not expire, and can be used at any time.

Q4: How to check my Xindong account ID?

A: Open the Xindong Hot APP and enter [My]-[Personal Information] or [Account Settings] page to view and copy your Xindong account ID.

Q5: Can diamonds be transferred to others?

A: Diamonds are bound to your account and can only be used by yourself. Transferring or transferring is not supported.

Q6: What safety matters need to be paid attention to during the recharge process?

A: Make sure to operate in a safe network environment and avoid using public WiFi； Confirm account ID twice before payment ； Keep screenshots of transaction vouchers for future reference.

What payment methods does 94LIVES support?

94LIVES is very friendly to Taiwanese users and covers almost all local mainstream non-cash payment methods:

Local payment methods in Taiwan

1. Credit card/debit card: Supports credit cards or debit cards issued by global card groups such as Visa, Mastercard, and JCB.

2. PayPal: A global third-party payment platform that supports PayPal wallet and PayPal card payments.

3. Apple Pay/Google Pay: Supports fast biometric payments through mobile wallets.

4. Gash member wallet: supports the Gash wallet commonly used by local game players in Taiwan.

5. Jiekou Payment (JKOPAY): Taiwan’s most popular scan-code payment tool, you can now enjoy a 20% discount on website activity fees for a limited time.

6. LINE Pay: The current website supports fast payment without authentication, and you can enjoy a 50% discount on the handling fee for a limited time.

7. Supermarket barcode: Support collection and payment through convenience stores such as 7-11, FAMIPORT, and Life-ET.

8. Supermarket code: The current website supports authentication-free and fast payment, and supports collection and payment at the four major convenience stores in Taiwan.

9. Bank transfer and Yushan Bank: Supports all bank debit cards in Taiwan, and allows direct transfer and payment in New Taiwan Dollars through physical ATMs, online banking or mobile banking.

Global payment methods

1. International credit cards/stored-value cards: supports credit cards or debit cards issued by card groups such as Visa, Mastercard, American Express (AMEX), Diners, and Discover around the world.

2. PayPal: A global third-party payment platform that supports PayPal wallet and PayPal card payments.

3. Apple Pay/Google Pay: Supports fast biometric payments through mobile wallets.

4. Local payment in Hong Kong: Supports AlipayHK and WeChat Pay HK, and can directly use mobile payment to complete a convenient payment experience.

5. Local payment in Malaysia: Touch 'n Go, FPX, DuitNow, ShopeePay, etc. TNG on the current website can enjoy a 30% discount on handling fees for a limited time.

6. Local payment in Singapore: Paynow supports major banks in Singapore, and now enjoys a 30% discount on website activity fees for a limited time.

7. Local payment in Taiwan: Supports local mainstream wallet payments such as JKOPAY, LINEPAY, supermarkets, bank transfers, etc., and some payment methods have limited-time discounts on handling fees.

8. Local in other countries: Support South Korea (KaKaoPay, Toss, PayCo), Cambodia, Thailand (TrueMoney, LINEPAY, ShopeePay), Pakistan (Easypaisa, JAZZCASH), etc.

The website will add/update payment methods in real time to support local payments in more countries.

What currencies does 94LIVES support?

94LIVES supports more than 220 countries and regions around the world. Product display prices are mainly in US dollars, and it also supports multiple mainstream currencies:

Major currencies: US dollar (USD), Australian dollar (AUD), euro (EUR), British pound (GBP), Canadian dollar (CAD)；

Asian currencies: Hong Kong dollar (HKD), Malaysian ringgit (MYR), New Taiwan dollar (TWD), Singapore dollar (SGD)；

Automatic exchange rate conversion: The exchange rate is automatically adjusted according to the international exchange rate during the transaction, and the system automatically converts it into US dollars or local currency for payment.；

Coverage area

94LIVES services cover major countries and regions around the world, including:

Americas: United States, Canada, Brazil

Europe: United Kingdom, Germany, France, Italy, Netherlands, Switzerland, Denmark, Ireland

Asia Pacific: Australia, Japan, South Korea, Singapore, Malaysia, New Zealand

Other regions: South Africa, etc.

Customer service and support

7x24 hour customer service: 24/7 online customer service to answer users’ questions and handle payment issues；

After-sales guarantee: Complete after-sales service system to ensure user recharge experience；

Processing time: Products are usually recharged within 1-5 minutes after successful payment.

By recharging popular diamonds on 94LIVES, users can not only enjoy a convenient payment experience, but also avoid exchange rate losses and payment obstacles. The platform's professional services and multiple guarantee mechanisms ensure that users can complete recharge operations safely and efficiently, focusing on live broadcast interaction and entertainment experience.