Product introduction

Product name: Gongbao: Granny’s Family Chapter

Product Type: Games/Mobile Games

Product area server: Chinese server/Mainland server

Recharge method: Log in to recharge

Scope of application:

This recharge is applicable to Gongbao: Granny Family Chapter recharge；

Recharge instructions:

Gongbao: Grandma's Family Edition requires logging in to recharge. You need to fill in your mobile phone number and device. After payment, contact customer service to complete the recharge for you as soon as possible. Manual 1-on-1 service, 24-hour customer service online processing orders.

Recharge Palace: Grandma’s Family Chapter Process:

1. Open the recharge product page of Gongbao: Granny’s Family Chapter；

2. Select the recharge type；

3. Click the Buy Now button；

4. Fill in the game login information and select the payment method before submitting the order.；

5. Complete payment；

6. Contact online customer service to complete the recharge for you.

What should I do if I fill in the wrong recharge account number? Can I get a refund?

1. If we have completed the recharge according to the information you filled in, it will not be refundable. If the recharge is wrong due to our platform, it can be refunded after verification.

2. Please do not log in to the account before the transaction is completed to avoid recharge failure or recharge failure due to the wrong number.

Receipt method:

1. After the product is successfully paid, it will be automatically credited within 1-2 minutes.；

2. To recharge goods, your order will be processed as soon as possible after contacting customer service. The recharge is usually completed within 1 minute.；

3. If there are too many orders on the website and the delivery speed of your order is abnormal, please contact online customer service directly and we will give priority to you.