l  Product Introduction

n  Product name: Maoer FM recharge/diamond recharge/maoer noble recharge

n  Product Type: Live/Video/Social/Shopping

n  Product area service:Overseas account (overseas mobile number login)

n  Recharge method: Account recharge

n  Scope of application:

u  Maoer FM diamond recharge, Maoer FM virtual currency can purchase paid audio content (such as radio dramas, audio novels, audio comics, etc.) on the platform, reward works, production teams and CVs, give gifts in the live broadcast room and experience paid Q&A.

l  Recharge instructions

n  1. If you are using an official account to log in, please contact the online customer service to provide the information you need so that you can recharge quickly.

n  2. If you are logging in with Apple ID, it is recommended that you recharge your Apple account balance.

What should I do if I fill in the wrong recharge account? Can I get a refund?

u  If we have completed the recharge according to the information you filled in, it will not be refunded. If the recharge error occurs due to our platform, it can be refunded after verification.

u  If the point-card products that do not affect the secondary sales, contact online customer service to help resell them, but the waiting time is uncertain.

Purchase process

1. Select and fill in the product corresponding information according to the prompts on the product page;

2. Click the "Buy Now" button to enter the recharge page and confirm the order information;

3. Select payment method to make payment, complete the order, and wait for recharge;

4. After the payment is successful, automatically recharge to the recharge information account you left behind, and the system recharges and completes the transaction.

l  Received method

n  After the payment of direct charge goods is successful, the account will be automatically received within 1-2 minutes.

n  If you encounter a large number of orders on the website, causing your order delivery speed to be abnormal, please contact the online customer service directly and give priority to your handling.

About the platform product pricing rules

n  The 94LIVES service platform product pricing rules follow the provisions of the "Price Law of the People's Republic of China" and the "Government's Rules for Pricing Behavior", adhere to the principles of scientificity, fairness and transparency in formulating commodity prices, and are formulated comprehensively based on the social average cost of relevant goods or services, market supply and demand conditions, and consumer affordability. The final sales price of all products on this platform consists of product costs, platform service fees, payment channel handling fees, taxes and other parts, specifically:

u  1. The cost of goods is mainly the procurement cost paid by this platform to the supplier;

u  2. The platform service fee is mainly the service fee charged by the 94LIVES platform to provide product recharge services to Chinese users around the world;

u  3. The payment channel handling fee mainly refers to the transaction handling fee collected by third-party payment channels jointly developed by this platform;

u  4. Taxes refer to the various taxes and fees paid by this platform to the state tax authorities in accordance with the law.

 l  About Cat Ear FM

n  Maoer FM is a mobile application software developed by Beijing Meusla Network Technology Co., Ltd. and is a software under Bilibili. Generally called "M Station", the platform's content is mainly female, covering two-dimensional and pan-second-dimensional sound content such as audio comics, radio dramas, covers, radio stations, and other two-dimensional sound content. It is a 2D audio community focusing on ACG-related content.