Product Introduction

Product Name: Lost Castle

Product Type: Game

Game area server: national server

Recharge method: Log in and recharge

Scope of application:

This recharge is suitable for the recharge of Lost Castle, the recharge of Soul Crystal and its pass. All products involve the Android IOS side. The data on the Android side is not interoperable. You need to log in and recharge. Android users can directly provide the payment QR code to scan the code to pay.；

Recharge instructions:

Please fill in your account or contact our customer service for 24 hours to log in and recharge successfully.

Recharge the lost castle process:

1. Open the Lost Castle Recharge Product Page；

2. Select the recharge type；

3. Click the Buy Now button；

4. Fill in the relevant information and select the payment method before submitting the order；

5. Complete payment；

6. Contact online customer service to complete the recharge for you.

What should I do if I fill in the wrong recharge account? Can I get a refund?

1. If we have completed the recharge according to the information you filled in, it will not be refunded. If the recharge error caused by our platform, it can be refunded after verification.

2. Please do not log in to the account before the transaction is completed to avoid the recharge failure or the recharge cannot be recharged due to the top account.

Received method:

1. After the product payment is successful, it will be automatically received within 1-2 minutes.；

2. Recharge products on behalf of others. After contacting customer service, process your order as soon as possible. Usually, recharge within 1 minute.；

3. If you encounter a large number of orders on the website, causing your order delivery speed to be abnormal, please contact the online customer service directly and give priority to your handling.