· Product Introduction

1. Product Name: KUMU

2. Product Type: live streaming

3. Recharge method: Direct charge

· Scope of application

1. Applicable to KUMU Coins+Bonus top up；

2. Apple system ( Both ios and Android systems can be recharged.

· Recharge instructions

3. KUMUCoins+Bonus top up It is an official value. If the official value exists for the corresponding gift, this recharge service will still enjoy the corresponding official gift (recharge according to the official value and number of items). If you have any questions, please contact us. 24-hour online customer service.

4. KUMUCoins+Bonus For direct Recharge. Please contact the website customer service to recharge for you after payment is completed.

· How to recharge KUMU Coins+Bonus？

1. exist KUMUCoins+Bonus Recharge interface Face value and quantity, click to buy now；

2. Click to submit an order；

3. Select the applicable payment method and offer and click to submit your order again；

4. After settlement and payment, contact customer service to recharge.

· What should I do if I fill in the wrong recharge account? Can I get a refund?

1. If we have completed the recharge according to the information you filled in, it will not be refunded. If the recharge error occurs due to our platform, it can be refunded after verification.

2. Please do not log in to the account before the transaction is completed to avoid the recharge failure or the recharge cannot be recharged due to the top account.

· How to view KUMU Coins+Bonus Is it received?

1. After the order display of the backend user center is completed, you can arrive KUMU View in APP KUMU Coins+Bonus Accounting status；

2. If the account has not been reached, please contact our website customer service for your handling. 24 hours online.

· How long does it take to get the recharge?

3. After the payment of direct charge goods successfully, It will automatically arrive within 1-2 minutes；

4. If you encounter a large number of orders on the website, causing your order delivery speed to be abnormal, please contact the online customer service directly and give priority to your handling.