Product Introduction

Product Name: QingYu（轻语）

Product Type: Voice/Social

Product area service: Global

Recharge method: ID direct charge

Scope of application:

This recharge applies to QingYu recharge；

Recharge instructions:

QingYu is a direct charge of ID, and you need to fill in QingYu ID. After payment, the customer service will recharge for you as soon as possible. Manual 1-to-1 service, and the customer service will process the order online at 24 hours a day.

How to View QingYu ID：

Open the QingYu APP and click on the 'My' page at the bottom to view and copy.

About QingYu Diamond:

QingYu Diamond is a virtual currency provided by QingYu for users of QingYu related consumption, and it is also an intermediate currency for QingYu recharge platform. QingYu diamonds cannot be converted into RMB.

Recharge QingYu process:

1. Open the QingYu recharge product page；

2. Select the recharge type；

3. Click the Buy Now button；

4. Fill in the QingYu ID and select the payment method before submitting the order；

5. Complete payment；

6. Contact online customer service to complete the recharge for you.

What should I do if I fill in the wrong recharge account? Can I get a refund?

1. If we have completed the recharge according to the information you filled in, it will not be refunded. If the recharge error caused by our platform, it can be refunded after verification.

2. Please do not log in to the account before the transaction is completed to avoid the recharge failure or the recharge cannot be recharged due to the top account.

Received method:

1. After the product payment is successful, it will be automatically received within 1-2 minutes.；

2. Recharge products on behalf of others. After contacting customer service, process your order as soon as possible. Usually, recharge within 1 minute.；

3. If you encounter a large number of orders on the website, causing your order delivery speed to be abnormal, please contact the online customer service directly and give priority to your handling.