Product introduction

Product Name: Double Helix

Product type: game

Product area server: Chinese server

Recharge method: Log in to recharge

Scope of application:

This recharge is applicable to Double Helix’s monthly card & gift pack recharge；

Double Helix recharge supports PC, IOS and Android devices.

Recharge instructions:

Double Helix is ​​a login recharge. Please contact customer service as soon as possible after payment and provide a mobile phone verification code. Manual 1-on-1 service and 24-hour customer service will process orders online.

Recharge double spiral process:

1. Open the Double Spiral recharge product page；

2. Select the recharge type；

3. Click the Buy Now button；

4. Fill in the game login information and select the payment method before submitting the order.；

5. Complete payment；

If you encounter any questions during the purchase process, please consult Online customer service！

What should I do if I fill in the wrong recharge account number? Can I get a refund?

1. If we have completed the recharge according to the information you filled in, it will not be refundable. If the recharge is wrong due to our platform, it can be refunded after verification.

2. Please do not log in to the account before the transaction is completed to avoid recharge failure or recharge failure due to the wrong number.

Receipt method:

1. After the product is successfully paid, it will be automatically credited within 1-2 minutes.；

2. To recharge goods, your order will be processed as soon as possible after contacting customer service. The recharge is usually completed within 1 minute.；

3. If there are too many orders on the website and the delivery speed of your order is abnormal, please contact online customer service directly and we will give priority to you.