Product introduction

Product name: RedNote

Product type: live broadcast

Product area service: global service

Recharge method: Verification code authorized recharge

Scope of application:

This recharge is applicable to RedNote RedCoins recharge；

Recharge instructions:

RedNote uses manual recharge, and you need to fill in the registered mobile phone number (including country and area code). After payment, the customer service staff will contact the online customer service to complete the recharge for you as soon as possible. Manual 1-on-1 service, 24-hour customer service online processing orders.

RedNote recharge process:

1. Open the RedNote recharge product page；

2. Select the RedCoins recharge type；

3. Click the Buy Now button；

4. Fill in your mobile phone number and select a payment method before submitting the order.；

5. Complete payment；

6. Contact online customer service to complete the recharge for you.

What should I do if I fill in the wrong recharge account number? Can I get a refund?

1. If we have completed the recharge according to the information you filled in, it will not be refundable. If the recharge is wrong due to our platform, it can be refunded after verification.

2. Please do not log in to the account before the transaction is completed to avoid recharge failure or recharge failure due to the wrong number.

Receipt method:

1. After the product is successfully paid, it will be automatically credited within 1-2 minutes.；

2. To recharge goods, your order will be processed as soon as possible after contacting customer service. The recharge is usually completed within 1 minute.；

3. If there are too many orders on the website and the delivery speed of your order is abnormal, please contact online customer service directly and we will give priority to you.