Product introduction

Product name: RedNote

Product type: live broadcast

Product area service: global service

Recharge method: RedNote official website recharge(You need to contact customer service to provide verification code)

RedNote recharge instructions

1. Android users: 1 yuan = 10 redcoins (official standard ratio)；

2. Apple iOS users: Since the Apple App Store charges a 30% service fee, the ratio is approximately 1 yuan = 7 redcoins；

3. Recharge on the 94LIVES: All users can enjoy the standard ratio of 1:10. It is recommended that Apple users recharge through the 94LIVES to save costs. you need to fill in your registered mobile phone number (including country and area code), and contact online customer service after payment. Provide verification code Complete the recharge for you, manual 1-to-1 service, and 24-hour customer service to process orders online.

How to recharge RedNote redcoins on 94LIVES? The detailed steps are as follows:

Step 1: Visit 94LIVES

Open the browser to visit the 94LIVES official website and enter in the search bar“ RedNote redcoin recharge”Or go directly to the relevant product page；

Step 2: Select recharge products

94LIVES provides a variety of redcoin denomination options: such as 150 redcoins, 400 redcoins, 680 redcoins, 750 redcoins, etc.

Step 3: Fill in the recharge information

Enter the mobile phone number bound to your RedNote account and confirm that the recharge account information is accurate；

Important note: Please do not log in to your RedNote account before the transaction is completed to avoid recharge failure due to the wrong number.

Step 4: Select payment method and complete payment

Choose the appropriate currency and payment method according to your region. 94LIVES supports payment in all currencies. The system automatically converts according to the international exchange rate. After the payment is completed, the order enters the processing process.

Step 5: Confirm the recharge is received

After the payment for manually recharged goods is successful, you need to contact online customer service to assist in logging into the RedNote client. The recharge is usually completed within 1-2 minutes. Log in to the RedNote client to check the balance of the RedCoins to confirm the arrival status.

Receipt method:

1. After the product is successfully paid, it will be automatically credited within 1-2 minutes.

2. To recharge goods, your order will be processed as soon as possible after contacting customer service. The recharge is usually completed within 1 minute.

3. If there are too many orders on the website and the delivery speed of your order is abnormal, please contact online customer service directly and we will give priority to you.

Notes on recharging RedNote

Account security and risk tips

Account information protection: All official recharge portals will not require account passwords or verification codes. Please stop operating immediately if you encounter such requirements.

Real-name authentication requirements: Make sure your RedNote account has completed real-name authentication, otherwise it may affect the recharge process.

Risks of third-party recharge: There are certain risks in the recharge service, including game control and rules and penalties, which must be borne by yourself.

Information verification and error handling

Information Accuracy: Carefully verify the recharge account details to avoid failure caused by incorrect information.

Error handling mechanism: If there is a recharge error due to the 94LIVES platform, it can be refunded after verification.

Arrival time: If there are too many orders on the website and the delivery speed is abnormal, you can directly contact the online customer service for priority processing.

Introduction to RedNote and RedCoins 

RedNote is China's leading lifestyle sharing and social e-commerce platform. Its user base is mainly young women. The platform's core concept is "mark my life".

RedCoins is a virtual currency officially issued by RedNote, which is mainly used for virtual consumption scenarios within the platform.

The main uses of RedCoins

1. Live broadcast rewards and gifts: Purchase virtual gifts in the live broadcast room to give to your favorite anchors；

2. Note promotion: Use the "Fries" function to increase exposure for high-quality notes. 5,000 exposures require 500 redcoins (approximately RMB 50).

3. Platform interaction: Participate in live broadcast room special effects gifts, lottery and other interactive games；

Platform usage restrictions

Scope of application: This recharge is applicable to the recharge of RedNote RedCoins in global servers (including the international version RedNote）；

Usage restrictions: Tuco coins can only be used to purchase virtual items within the platform and cannot be used for e-commerce shopping.

Device compatibility: supports Apple system (iOS) and Android system (Android)；

Frequently Asked Questions (FAQ)

Q1: What should I do if the RedCoins do not arrive in my account after recharging?

A: First check the network connection, then restart the RedNote APP and check the transaction records. If it still shows that the account has not been received, you can contact 94LIVES online customer service to handle it, or wait 24 hours before confirming.

Q2: If I enter the wrong recharge account, can I get a refund?

A: If the recharge error is caused by the platform, a refund can be issued after verification. Please double-check your recharge account details to avoid failures resulting from personal input mistakes.

Q3: How can Apple users obtain the recharge ratio of 1:10?

A: You can enjoy RedCoins by recharging RedNote through 94LIVES1:10ratio, all users of 94LIVES can enjoy the standard ratio of 1:10 to avoid the impact of Apple tax.

Q4: What safety matters need to be paid attention to during the recharge process?

A: Make sure to operate in a safe network environment and avoid using public WiFi； Confirm RedNote ID and bound mobile phone number twice before payment ； Keep screenshots of transaction vouchers for future reference.

Q5: How is the recharge pricing of 94LIVES determined?

A: The pricing of products on the 94LIVES platform follows market principles. The final sales price is composed of product cost, platform service fees, payment channel fees, taxes, etc. The pricing is transparent and reasonable.

Q6: Are there any discounts for large recharges?

A: Yes, there will usually be additional bonus coins for large recharges, please refer to the recharge page for details.

What payment methods does 94LIVES support?

Global payment methods

1. International credit cards/stored-value cards: supports credit cards or debit cards issued by Visa, Mastercard, American Express (AMEX), Dinner, Discover and other card groups around the world.

2. PayPal: A global third-party payment platform that supports PayPal wallet and PayPal card payments.

3. Apple Pay/Google Pay: Supports fast biometric payments through mobile wallets.

4. Local payment in Hong Kong: Supports AlipayHK and WeChat Pay HK, and can directly use mobile payment to complete a convenient payment experience.

5. Local payment in Malaysia: Touch 'n Go, FPX, DuitNow, ShopeePay, etc. TNG on the current website can enjoy a 30% discount on handling fees for a limited time.

6. Local payment in Singapore: Paynow supports major banks in Singapore, and now enjoys a 30% discount on website activity fees for a limited time.

7. Local payment in Taiwan: Supports local mainstream wallet payments such as JKOPAY, LINEPAY, supermarkets, bank transfers, etc., and some payment methods have limited-time discounts on handling fees.

8. Local in other countries: Support South Korea (KaKaoPay, Toss, PayCo), Cambodia, Thailand (TrueMoney, LINEPAY, ShopeePay), Pakistan (Easypaisa, JAZZCASH), etc.

The website will add/update payment methods in real time to support local payments in more countries.

What currencies does 94LIVES support?

94LIVES supports more than 220 countries and regions around the world. Product display prices are mainly in US dollars, and it also supports multiple mainstream currencies:

Major currencies: US dollar (USD), Australian dollar (AUD), euro (EUR), British pound (GBP), Canadian dollar (CAD)；

Asian currencies: Hong Kong dollar (HKD), Malaysian ringgit (MYR), New Taiwan dollar (TWD), Singapore dollar (SGD)；

Automatic exchange rate conversion: The exchange rate is automatically adjusted according to the international exchange rate during the transaction, and the system automatically converts it into US dollars or local currency for payment.

Coverage area

94LIVES services cover major countries and regions around the world, including:

Americas: United States, Canada, Brazil

Europe: United Kingdom, Germany, France, Italy, Netherlands, Switzerland, Denmark, Ireland

Asia Pacific: Australia, Japan, South Korea, Singapore, Malaysia, New Zealand

Other regions: South Africa, etc.

Customer service and support

7x24 hour customer service: 24/7 online customer service to answer users’ questions and handle payment issues

After-sales guarantee: Complete after-sales service system to ensure user recharge experience

Processing time: The goods are usually recharged within 1-2 minutes after successful payment

By recharging RedNote Token via 94LIVES, users can not only enjoy a convenient payment experience, but also avoid exchange rate losses and payment obstacles. The platform's professional services and multiple guarantee mechanisms ensure that users can complete recharge operations safely and efficiently, focusing on the interaction and entertainment experience of the RedNote platform.