Product introduction

l  Product name: 火花Chat

l  Product type: AI/voice chat

l  Recharge method:Account Direct recharge

l  Scope of application: This recharge is applicable to 火花Chat火花币 recharge

Recharge instructions

l  火花Chat is required account directed recharge, and it's only needed user ID. Please be sure to check the recharge account information when placing an order.

l  The recharge ratio of Coin is 1 RMB=10 Coins, Android and ios accounts are interoperable, and withdrawal is not allowed after the recharge is completed.

l  According to official requirements, you need to upgrade to the latest version of app to use it.

l  Coins can be used to purchase virtual goods such as relationships, costumes, props, etc. in the APP mall.

l  The actual number of Coins recharge and virtual goods are subject to official real-time activities.

l  What should I do if I fill in the wrong recharge account number? Can I get a refund?

l  If we have completed the recharge according to the information you filled in, it will not be refundable. If the recharge is incorrect due to our platform, it can be refunded after verification.

Purchase process

1.       Select your favorite product, denomination and quantity；

2.       After confirming the recharge information, select the applicable payment method and discount and submit the order.；

3.       After settling the payment, contact online customer service.

Receiving method

l  Auto-delivery within 1-2 minutes after payment；

l  If high order volume causes shipping delays, contact our online-customer service for prioritized processing.