Product introduction

Product name: Luumy

Product Type: Live Broadcast/Voice

Product area service: global service

Recharge method: ID recharge

Scope of application:

This recharge is applicable to Luumy recharge；

Recharge instructions:

Luumy recharges the ID, and you need to fill in the ID number. After payment, the customer service will complete the recharge for you as soon as possible. Manual 1-on-1 service, 24-hour customer service online processing orders.

Luumy top up process:

1. Open the Luumy recharge product page；

2. Select the recharge type；

3. Click the Buy Now button；

4. Fill in ID numberand select the payment method before submitting the order.；

5. Complete payment；

6. Contact online customer service to complete the recharge for you.

What should I do if I fill in the wrong recharge account number? Can I get a refund?

1. If we have completed the recharge according to the information you filled in, it will not be refundable. If the recharge is wrong due to our platform, it can be refunded after verification.

2. Please do not log in to the account before the transaction is completed to avoid recharge failure or recharge failure due to the wrong number.

Receipt method:

1. After the product is successfully paid, it will be automatically credited within 1-2 minutes.；

2. To recharge goods, your order will be processed as soon as possible after contacting customer service. The recharge is usually completed within 1 minute.；

3. If there are too many orders on the website and the delivery speed of your order is abnormal, please contact online customer service directly and we will give priority to you.