Product introduction

Product name: Minecraft (我的世界新加坡服)

Product type: game

Product area service: Singapore Service

Recharge method: Card code exchange

Scope of application:

This recharge is applicable to Minecraft and is not applicable to mainland China. Users in mainland China please click "我的世界充值" to purchase.

Recharge instructions:

Minecraft is a card code exchange. The system will automatically ship the goods after successful payment. After obtaining the card code on the order details page of the personal center, visit the Minecraft official website and enter the redemption code. The system will automatically jump to the Microsoft official website to complete the redemption process. After entering all the information and completing the instructions, you can start the Minecraft game and use your Minecoins.

Minecraft (SG) recharge process:

1. Open the recharge product page of Minecraft (SG)；

2. Select the recharge type；

3. Click the Buy Now button；

4. Submit the order after selecting the payment method；

5. Complete payment；

6. Contact online customer service to complete the recharge for you.

What should I do if I fill in the wrong recharge account number? Can I get a refund?

1. If we have completed the recharge according to the information you filled in, it will not be refundable. If the recharge is wrong due to our platform, it can be refunded after verification.

2. Please do not log in to the account before the transaction is completed to avoid recharge failure or recharge not being credited due to the wrong number.

Receipt method:

1. After the product is successfully paid, it will be automatically credited within 1-2 minutes.；

2. To recharge goods, your order will be processed as soon as possible after contacting customer service. The recharge is usually completed within 1 minute.；

3. If there are too many orders on the website and the delivery speed of your order is abnormal, please contact the online customer service directly and we will give priority to you.