l  Product Introduction

n  Product name: Youku Video

n  Product Type: Video

n  Product area service: domestic version

n  Recharge method: Log in to recharge

n  Scope of application:

u  This recharge is only applicable to domestic version of Youku Video VIP membership/SVIP membership recharge;

u  Android system (Android)

l  Recharge instructions

n  Account password login； Log in with mobile phone number verification code ； Scan the QR code to log in ；

n  What should I do if I fill in the wrong recharge account? Can I get a refund?

u  If we have completed the recharge according to the information you filled in, it will not be refunded. If the recharge error caused by our platform, it can be refunded after verification.

n  Please do not log in to the account before the transaction is completed to avoid the recharge failure or the recharge cannot be recharged due to the top account.

n  There are certain risks in the agency, and the risks such as game control and rule punishment must be borne by themselves.

l  Purchase process

1. Select the product, face value and quantity you like

2. Enter the relevant information of the recharge account

3. After confirming the recharge information again, select the applicable payment method and discount and submit the order

4. Wait for receipt after settlement of payment

l  Received method

n  After the payment of the rechargeable product successfully, the payment will be automatically reached within 1-2 minutes after the login is successful (please log in to the Youku Video client. )

n  If you encounter a large number of orders on the website, causing your order delivery speed to be abnormal, please contact the online customer service directly and give priority to your treatment.

l  About the platform product pricing rules

n  The 94LIVES service platform product pricing rules follow the provisions of the "Price Law of the People's Republic of China" and the "Government's Rules for Pricing Behavior", adhere to the principles of scientificity, fairness and transparency in formulating commodity prices, and are formulated comprehensively based on the social average cost of relevant goods or services, market supply and demand conditions, and consumer affordability. The final sales price of all products on this platform is composed of product costs, platform service fees, payment channel handling fees, taxes and other parts, specifically:

u  1. The cost of goods is mainly the procurement cost paid by this platform to suppliers;

u  2. The platform service fee is mainly the service fee charged by the 94LIVES platform to provide product recharge services to Chinese users around the world;

u  3. The payment channel handling fee mainly refers to the transaction handling fee collected by third-party payment channels that this platform cooperates with;

u  4. Taxes refer to the various taxes and fees paid by this platform to the state tax authorities in accordance with the law.

l  About Youku Video

n  Youku.com (YOUKU.com) is China's leading video website and the number one brand in the domestic online video industry. Youku.com takes the product concept of "the fastest is king" and focuses on user experience. Its product characteristics of "fast playback, fast publishing, and fast search" fully meets the diverse interactive needs of users and makes it a leading force in domestic video websites.