Product introduction

Product name: Traces of the Wind

Product type: National server game

Recharge method: Log in to recharge

Scope of application:

This recharge is applicable to Traces of the Wind soul crystal and monthly card recharge. You need to provide Traces of the Wind account number + password/mobile phone number + verification code to log in and recharge.；

Recharge instructions:

Please contact our 24-hour customer service after placing the order and completing the payment to scan the QR code to log in and recharge, and the recharge will be successful.

Recharge process for Traces of Wind:

1. Open the Traces of Wind recharge product page；

2. Select the recharge type；

3. Click the Buy Now button；

4. Fill in the relevant information and select the payment method before submitting the order.；

5. Complete payment；

6. Contact online customer service to complete the recharge for you.

What should I do if I fill in the wrong recharge account number? Can I get a refund?

1. If we have completed the recharge according to the information you filled in, it will not be refundable. If the recharge is wrong due to our platform, it can be refunded after verification.

2. Please do not log in to the account before the transaction is completed to avoid recharge failure or recharge not being credited due to the wrong number.

Receipt method:

1. After the product is successfully paid, it will be automatically credited within 1-2 minutes.；

2. To recharge goods, your order will be processed as soon as possible after contacting customer service. The recharge is usually completed within 1 minute.；

3. If there are too many orders on the website and the delivery speed of your order is abnormal, please contact the online customer service directly and we will give priority to you.