Product introduction

Product Name: Ethereal Poetry

Product Type: Mobile Games

Product area service: China area

Recharge method: Log in to recharge

Scope of application:

Points that can be recharged can be found at Used in game mall, instead of RMB to purchase any product in the game, 10 coupons = 1 RMB.

Recharge instructions:

1. The Ethereal Psalm point coupon recharge service is carried out on the official website of Zilong Game (the publisher of the game). You need to fill in the Zilong Game account + password + game nickname before logging in to recharge. After payment, 24-hour manual customer service will process the order one-on-one online.；

2. This recharge only supports the recharge of Zilong official account, not applicable to channel accounts and can only be used in "Ethereal Psalm"；

3. The same Zilong account can recharge any character under the account. Before recharging, please be sure to check whether the character nickname corresponding to the account is correct.

Zilong account description:

Zilong account is registered using any method such as mobile phone number, WeChat, QQ, Weibo, Apple, or TapTap, and is the account used to log in to the official client. "Ethereal Psalm" Zilong account data exchange on Android/iOS.

Instructions for using Ethereal Psalm Vouchers:

1. You can purchase coupons on this page. 1 yuan = 10 coupons. The coupons can be used to purchase any product (including paid eternity stones) in the Ethereal Psalm game at the exchange ratio of 10 coupons: 1 yuan.；

2. After purchasing points, you can check the balance of points on the in-game mall page of Ethereal Psalm.；

3. Vouchers and RMB cannot be used in combination to pay for a single item in the Ethereal Psalm game.

Ethereal Psalm recharge process:

1. Open the Ethereal Psalm recharge product page；

2. Select the recharge type；

3. Click the Buy Now button；

4. Fill in the game login information and select the payment method before submitting the order.；

5. Complete payment；

6. Contact online customer service to complete the recharge for you.

What should I do if I fill in the wrong recharge account number? Can I get a refund?

1. If we have completed the recharge according to the information you filled in, it will not be refundable. If the recharge is wrong due to our platform, it can be refunded after verification.

2. Please do not log in to the account before the transaction is completed to avoid recharge failure or recharge not being credited due to the wrong number.

Receipt method:

1. After the product is successfully paid, it will be automatically credited within 1-2 minutes.；

2. To recharge goods, your order will be processed as soon as possible after contacting customer service. The recharge is usually completed within 1 minute.；

3. If there are too many orders on the website and the delivery speed of your order is abnormal, please contact the online customer service directly and we will give priority to you.