Product Description

l  Product Name: Soundwave Planet(声贝星球)

l  Product type: Social/voice chat

l  Methods of top-up: Account Directed top-up by ID

l  Scope of application: This top-up is applicable for Diamond top-ups on Soundwave Planet(声贝星球)

Recharge Instructions

l  The Soundwave Planet can be purchased directly using an account ID; only the user ID is required. Please make sure to verify the information of your recharge account before placing an order.

l  On the Soundwave Planet(声贝星球), 1 RMB is equivalent to 100 diamonds. Accounts on both Android and iOS are interconnected. Once a top-up is completed, the funds cannot be withdrawn.

l  The actual quantity of diamonds credited and the virtual items available shall be subject to the official real-time promotions.

l  What should I do if I enter the wrong recharge account information? Can I get a refund?

l  If the top-up has been completed based on the information you provided, it cannot be refunded. However, if the top-up error was due to our platform, a refund will be issued after verification.

Purchase process

1.       Select the products, denominations, and quantities you would like；

2.       After confirming the payment details, select the appropriate payment method and any available discounts, and then submit your order；

3.       Contact the online customer service after completing the payment.

Method of receiving the goods

l  After successful payment for a direct-top-up product, the funds will be automatically credited within 1-2 minutes；

l  If you encounter delays in the shipping of your order due to a high volume of orders on the website, please contact our online customer service directly so that we can prioritize your case and handle it as soon as possible.