Product Description

Product Name: Star Fun Live

Product type: Live social media

Methods of Recharging: Direct ID top-up

Scope of application：

This top-up is applicable for Xingqu Live. Please enter your ID when placing the order. After the payment is completed, we will issue you the top-up；

Recharge Instructions：

After placing your order and completing the payment, please contact our 24-hour customer service to scan the code and log in in order to complete the top-up process.

Process for Recharging StarFun Live：

1. Open the StarFun Live top-up product page；

2. Select the type of top-up you wish to use；

3. Click the “Buy Now” button；

4. Fill in the relevant information, select your payment method, and submit the order；

5. Complete the payment；

6. Contact our online customer service to complete the top-up process for you.

What should I do if I enter the wrong recharge account information? Can I get a refund?

1. If the top-up has been completed based on the information you provided, it cannot be refunded. However, if the top-up error was caused by our platform, a refund will be issued after verification.

2. Please do not log in to your account before the transaction is completed to avoid failure in the top-up process or issues with the funds not being credited.

Method of receiving the goods：

1. Once the payment for the product is completed, the funds will be automatically credited within 1-2 minutes；

2. For top-up products, our customer service will process your order as soon as possible, usually within 1 minute；

3. If there are a large number of orders on the website, which causes an abnormal delivery speed for your order, please contact our online customer service directly so that your case can be processed with priority.