Product Introduction

Product Name: Dream Voice (梦音)

Product Type: Live Streaming

Server Region: Global

Recharge Method: Official Website Direct Top-up (Submit Dream Voice ID, system processes automatically)

Dream Voice Gold Coin Recharge Instructions

1. Recharge Ratio: 1 RMB = 1 Gold Coin (official standard ratio).

2. Important Note for Apple iOS Users: Purchasing through the Apple App Store incurs an additional service fee, resulting in approximately 1 RMB = 0.7 Gold Coins. By recharging through 94LIVES, you can avoid this fee, and all users enjoy the 1:1 standard ratio.

3. Recharge Method: Submit your Dream Voice ID, and the system will automatically complete the recharge for you after successful payment. Please ensure the ID you enter is accurate.

4. How to Find Your Dream Voice ID: You can usually find your unique ID in the "Profile," "Settings," or "Account Center" section of the Dream Voice app.

Operation Steps

Step 1: Visit 94LIVES

Open your browser and visit the official 94LIVES website. Enter "Dream Voice Gold Coins" in the search bar or go directly to the relevant product page.

Step 2: Select the Recharge Product

On the product page, select the number of Gold Coins you wish to recharge.

Step 3: Fill in the Recharge Information

Accurately enter your Dream Voice ID on the order page. Please double-check to avoid recharge failure due to incorrect information.

Important: Do not access the Dream Voice app before the transaction is completed, as this may cause the recharge to fail due to session conflict.

Step 4: Choose a Payment Method and Complete Payment

Select the appropriate currency and payment method based on your region. After completing the payment, the order enters the automatic processing flow.

Step 5: Confirm Recharge Delivery

After successful payment, the system will process your order automatically. The recharge is usually credited within 1 minute. Please log into the Dream Voice app later to check your Gold Coin balance and confirm receipt.

Delivery Method

1. After successful payment, the system will process automatically, and the coins are usually credited within 1 minute.

2. If there is a system processing delay, please contact online customer service directly, and we will prioritize your case.

Precautions

Account Security and Risk Reminders

Please keep your account information safe and only provide necessary information to official or authorized platforms for service purposes.

Please use official channels for recharging to protect your account security and rights.

Information Verification and Error Handling

Please carefully verify the Dream Voice ID you entered before submitting the order to ensure accuracy.

If the recharge error is caused by the 94LIVES platform, a return can be processed after verification.

Product Description

Dream Voice is a popular audio live streaming and social interaction platform. Gold Coins are the dedicated virtual item used for interactive spending within the Dream Voice platform.

Main Uses

1. Live Streaming Tips: Purchase virtual gifts in audio live rooms to give to your favorite streamers.

2. Gift Purchases: Buy various virtual gifts and items from the platform store.

3. Interactive Participation: Used to participate in interactive activities initiated in live rooms.

Platform Restrictions

1. Applicable Scope: This recharge applies to the global version of the Dream Voice app.

2. Usage Restriction: Gold Coins can only be used within the Dream Voice platform in accordance with its rules.

3. Device Compatibility: Supports both iOS and Android devices.

Frequently Asked Questions (FAQ)

Q1: What should I do if the Gold Coins are not received after recharging?

A: First, check your network connection, then restart the Dream Voice app and check your account balance. If it still shows as not received, please contact 94LIVES online customer service for assistance.

Q2: Can I get a return if I entered the wrong Dream Voice ID?

A: If the error is caused by the 94LIVES platform, a return can be processed after verification.

Q3: How can Apple users get the 1:1 recharge ratio?

A: By recharging Dream Voice through the 94LIVES website, all users (including Apple users) can enjoy the 1:1 standard recharge ratio without going through the Apple App Store in-app purchase process.

Q4: What safety precautions should I take during the recharge process?

A: Ensure you operate in a secure network environment. Double-check your Dream Voice ID before payment. It is recommended to keep a screenshot of the completed order for future reference.

Q5: How is the recharge pricing determined on 94LIVES?

A: 94LIVES platform product pricing follows market principles. The final selling price consists of multiple components including product cost, platform service fees, payment channel fees, etc. Pricing is transparent and reasonable.

Q6: Are there discounts for large amount recharges?

A: Please refer to the 94LIVES product page for specific promotional activities. The platform may offer promotions from time to time.

Payment Methods

Global Payment Methods

1. International Credit/Debit Cards: Supports Visa, Mastercard, American Express (AMEX), and other card groups issued worldwide.

2. PayPal: Globally recognized third-party payment platform, supporting PayPal wallet and PayPal card payments.

3. Apple Pay / Google Pay: Supports fast biometric authentication payments via mobile wallets.

4. Hong Kong Local Payment: Supports AlipayHK and WeChat Pay HK.

5. Malaysia Local Payment: Touch 'n Go, FPX, DuitNow, ShopeePay, etc.

6. Singapore Local Payment: Paynow supports major Singapore banks.

7. Other Countries Local Payment: Supports popular payment methods in South Korea (KaKaoPay, Toss), Thailand (TrueMoney, LINEPAY), and other regions.

The website regularly adds/updates payment methods to support more countries and regions' local payments.

Supported Currencies

94LIVES supports multi-currency payments worldwide. Product prices are primarily displayed in USD, while also supporting multiple mainstream currencies:

Major Currencies: US Dollar (USD), Australian Dollar (AUD), Euro (EUR), British Pound (GBP), Canadian Dollar (CAD).

Asian Currencies: Hong Kong Dollar (HKD), Malaysian Ringgit (MYR), New Taiwan Dollar (TWD), Singapore Dollar (SGD).

Automatic Exchange Rate Conversion: Exchange rates are automatically adjusted according to international exchange rates during transactions, and the system automatically converts to USD or local currency for payment.

Coverage Regions

94LIVES services cover major countries and regions worldwide, including but not limited to:

Americas: United States, Canada

Europe: United Kingdom, Germany, France, Italy

Asia Pacific: Australia, Japan, South Korea, Singapore, Malaysia, New Zealand

Customer Service

1. 24/7 Customer Service: Online customer service is available around the clock to answer user questions and handle order issues.

2. After-sales Guarantee: Comprehensive after-sales service system ensures a smooth recharge experience for users.

3. Processing Time: Products are typically delivered within 1 minute after successful payment.