Product introduction

Product name: Rock Kingdom World

Product Type: Games/Mobile Games

Product area service: China area (mainland China service)

Recharge method: Contact customer service to recharge after payment

Scope of application:

This recharge is applicable to Rock Kingdom world recharge, and Android and iOS devices support all platform data.；

Recharge instructions:

To recharge the Rock Kingdom World mobile game, after placing an order and paying on the platform, you need to contact the platform customer service to handle it for you. Manual 1-on-1 service, and 24-hour customer service online processing orders.

If you choose the corresponding RMB denomination, you will buy the corresponding rock diamond on the official website. If there is a gift on the official website, we will also give it on our platform.

How to complete the Rock Kingdom World recharge on the 94LIVES platform? The strategy is as follows:

1. Open the Rock Kingdom World recharge product page；

2. Select the recharge type and face value；

3. Click the Buy Now button；

4. Fill in the game-related information and select the payment method before submitting the order.；

5. Complete payment；

6. Contact online customer service to complete the final recharge for you.

What should I do if I fill in the wrong recharge account number? Can I get a refund?

1. If we have completed the recharge according to the information you filled in, it will not be refundable. If the recharge is wrong due to our platform, it can be refunded after verification.

2. Please do not log in to the account before the transaction is completed to avoid recharge failure or recharge not being credited due to the wrong number.

Receipt method:

1. After the product is successfully paid, it will be automatically credited within 1-2 minutes.；

2. To recharge goods, your order will be processed as soon as possible after contacting customer service. The recharge is usually completed within 1 minute.；

3. If there are too many orders on the website and the delivery speed of your order is abnormal, please contact the online customer service directly and we will give priority to you.

What payment methods does 94LIVES support?

94LIVES is very friendly to Taiwanese users and covers almost all local mainstream non-cash payment methods:

1. Local payment methods in Taiwan

1. Credit card/debit card: supports credit cards or debit cards issued by global card groups such as Visa, Mastercard, and JCB.

2. PayPal: A global third-party payment platform that supports PayPal wallet and PayPal card payments.

3.Apple Pay/Google Pay: Supports fast biometric payments through mobile wallets.

4. Gash member wallet: supports the Gash wallet commonly used by local game players in Taiwan.

5. Jiekou Payment (JKOPAY): Taiwan’s most popular scan-code payment tool, you can now enjoy a 20% discount on website activity fees for a limited time.

6. LINE Pay: The current website supports fast payment without authentication, and you can enjoy a 50% discount on handling fees for a limited time.

7. Supermarket barcode: Support collection and payment through convenience stores such as 7-11, FAMIPORT, Life-ET, etc.

8. Supermarket code: The current website supports authentication-free and fast payment, and supports collection and payment at the four major convenience stores in Taiwan.

9. Bank transfer and Yushan Bank: Supports all financial cards of banks in Taiwan. Direct transfer and payment in New Taiwan Dollars through physical ATM machines, online banking or mobile banking.

2. Global payment methods

1. International credit cards/stored-value cards: supports credit cards or debit cards issued by Visa, Mastercard, American Express (AMEX), Dinner, Discover and other card groups around the world.

2. PayPal: A global third-party payment platform that supports PayPal wallet and PayPal card payments.

3. Apple Pay/Google Pay: Supports fast biometric payments through mobile wallets.

4. Local payment in Hong Kong: Supports AlipayHK and WeChat Pay HK, and can directly use mobile payment to complete a convenient payment experience.

5. Local payment in Malaysia: Touch 'n Go, FPX, DuitNow, ShopeePay, etc. TNG on the current website can enjoy a 30% discount on handling fees for a limited time.

6. Local payment in Singapore: Paynow supports major banks in Singapore, and now enjoys a 30% discount on website activity fees for a limited time.

7. Local payment in Taiwan: Supports local mainstream wallet payments such as JKOPAY, LINEPAY, supermarkets, bank transfers, etc., and some payment methods have limited-time discounts on handling fees.

8. Local in other countries: Support South Korea (KaKaoPay, Toss, PayCo), Cambodia, Thailand (TrueMoney, LINEPAY, ShopeePay), Pakistan (Easypaisa, JAZZCASH), etc.

The website will add/update payment methods in real time to support local payments in more countries.

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3. Platform features

Newcomer discount: For new users in Taiwan or overseas who are recharging for the first time, a first-time recharge discount is provided (new users will receive a US$186 voucher when registering, available for the first order).

Extremely fast payment: Usually automatic recharge or manual flash top-up mode is used, and the payment can be received within 1-5 minutes after successful payment.