Product introduction

Product name: MONGIL: STAR DIVE 

Product type: game

Product area service: International service

Recharge method: official recharge (contact customer service after payment)

MONGIL: STAR DIVE Game Recharge Instructions

1. This product is an official direct recharge channel；

2. After successful payment, please contact online customer service in time；

3. Please confirm that the game account and regional server information are accurate before recharging.

How to purchase MONGIL: STAR DIVE props on 94LIVES?

Step One: Visit 94LIVES

Visit the 94LIVES official website through your browser and search for "MONGIL: STAR DIVE" to find the corresponding product.；

Step 2: Select the product

Select the prop combination you need on the product page；

Step 3: Fill in the information

Accurately enter the game account you need to recharge；

Step 4: Complete payment

Select your preferred payment method and currency to complete the order payment；

Step 5: Confirm arrival

Contact customer service after successful payment. The recharge is usually processed within 1 minute. Please log in to the game to check.

Receipt and arrival of goods

1. After successful recharge, the props will be distributed to your game account within 1 minute.；

2. Contact customer service to speed up the order processing process；

3. If your account is delayed and not received, please contact customer service to check for you.

Notes on recharging

Account and security

Information protection: Official recharge will not ask for your personal security information；

Account status: Please ensure that the game account can be logged in normally.

Information verification and processing

Accurate information: Please carefully fill in and confirm the account number, regional server, and character name when placing an order.；

Error handling: If the recharge fails due to incorrect filling of information, re-issuance will not be possible. If there is an error due to platform reasons, it can be refunded after verification.

About MONGIL: STAR DIVE and props

"MONGIL: STAR DIVE" is a game full of strategy and adventure；

This product contains a variety of in-game prop combinations that can be used to enhance the gaming experience. The specific prop types included are as follows:

• The journey begins

• Monster Spirit Growth Pack

• Memory Compass I

• Memory Compass II

• Lena's Promise Compass Receiver Pack I

• Lena's Promise Compass Receiver Pack II

• Lena's Destiny Compass Reception Pack I

• Lena's Destiny Compass Reception Pack II

• Adventure Starter Pack I

• Adventure Starter Pack II

• Promise Compass Special Pack

• New fate special package

• New journey special package

• Black Diamond Member Benefits

The main purpose of props

1. Character growth: Help characters upgrade quickly and obtain the resources needed for growth.；

2. Resource acquisition: including a variety of compasses, starter packs, etc., used to explore and obtain rare items；

3. Privilege services: such as Black Diamond membership benefits, which provide exclusive in-game privileges and conveniences.

Platforms and devices

Applicable games: This recharge is only applicable to the international server of the game "MONGILl: STAR DIVE"；

Device support: Supports mobile devices with PC, iOS and Android systems.

Frequently Asked Questions (FAQ)

Q1: What should I do if the props do not arrive in my account after recharging?

A: First, please try to log out of the game and log in again, and check in the in-game mailbox or item bar. If the account still has not arrived, please contact 94LIVES customer service with your order number for assistance.

Q2: What should I do if I fill in the wrong game account or regional server when recharging?

A: Due to the nature of recharged products, once recharged successfully, it cannot be changed or refunded. Please be sure to double check all information before paying.

Q3: Is the recharge process safe?

A: 94LIVES provides a safe payment environment. It is recommended that you save the order voucher during the payment process and operate in a secure network environment.

What payment methods does 94LIVES support?

Global payment methods

1. International credit card/stored value card: supports Visa, Mastercard, etc.；

2.PayPal: universally accepted；

3.Apple Pay/Google Pay: mobile wallet payment；

4. Local payment in other countries: Support methods in South Korea, Thailand and other places.

What currencies does 94LIVES support?

Major currencies: US dollar (USD), Australian dollar (AUD), euro (EUR), British pound (GBP), Canadian dollar (CAD)；

Asian currencies: Hong Kong dollar (HKD), Malaysian ringgit (MYR), New Taiwan dollar (TWD), Singapore dollar (SGD)；

Automatic exchange rate conversion: adjusted according to international exchange rates during transactions.

Coverage area

Americas: United States, Canada, Brazil；

Europe: Britain, Germany, France, etc.；

Asia-Pacific: Australia, Japan, South Korea, etc.

Customer service and support

We provide 24/7 online customer service to answer any questions you may have during the recharge process. Orders are usually processed within 1 minute after payment is completed.