Product introduction

Product name: Genshin Impact 

Product type: game

Product area service: International service

Recharge method: official direct recharge (submit MiHoYo pass ID, the system will automatically process it)

Genshin Impact Genesis Crystals Recharge Instructions

1. The recharge method is official direct recharge. Please check the account information carefully when placing an order. After the payment is completed, the system will automatically complete the recharge for you.

2. How to find the account ID: Please log in to the official website of MiHoYoverse Account and enter the personal center page. Your user ID will usually be displayed in the account information.

How to recharge Genshin Impact Genesis Crystals on 94LIVES? The detailed steps are as follows:

Step One: Visit 94LIVES

Open the browser to visit the 94LIVES official website and enter in the search bar“ Genshin Impact”or“ Genshin Impact”Or go directly to the relevant product page.

Step 2: Select recharge products

94LIVES offers a variety of Genesis Crystals denomination options, such as 1980+260、3280+600、6480+1600 Genesis Crystals, etc.

Step 3: Fill in the recharge information

Enter your MiHoYo Pass ID and confirm that the recharge account information is accurate.

Important note: Please check the ID information and  server carefully. The recharge of Genesis Crystals is automatically connected to the official website to prevent recharge failure due to ID errors.

Step 4: Select payment method and complete payment

Choose the appropriate currency and payment method according to your region. 94LIVES supports payment in all currencies. The system automatically converts according to the international exchange rate. After the payment is completed, the order enters the processing process.

Step 5: Confirm the recharge is received

After the recharge product is successfully paid, the recharge will usually arrive in your account within 1 minute. You can check the Genesis Crystals balance in the game or on the account page to confirm the arrival status.

Receiving method

1. After the product payment is successful, the recharge will usually be completed within 1 minute.

2. If there are too many orders on the website and the delivery speed is abnormal, please contact online customer service directly and we will give priority to you.

Things to note

Account security and risk tips

1. Account information protection: All official recharge portals will not ask for non-essential information. If you encounter such a request, please stop operating immediately.

2. Protection of minors: It is recommended that minors perform recharge operations under the guidance of their guardians and consume rationally.

3. Please make sure to recharge through officially recognized formal channels to ensure the security of your account and funds.

Information verification and error handling

1. Information accuracy: Please be sure to carefully check the MiHoYo Pass ID you filled in before placing an order to avoid recharge failure due to incorrect information.

2. Error handling mechanism: If the recharge fails or is incorrect due to the 94LIVES platform, we will process the refund for you after verification. Losses caused by incorrect information filled in by the user themselves cannot be refunded.

3. Device compatibility: This product is suitable for PC, iOS, Android and other platforms that support Genshin Impact.

Product introduction

Genshin Impact is an open world action role-playing game.

Genesis Crystals are points used for consumption in the game and can be used to redeem a variety of in-game resources to enhance your gaming experience.

Main purpose

1. Redeem Primogem: Genesis Crystals can be exchanged for in-game Primogem in equal proportions, which can be used to pray for characters and weapons.

2. Purchase resources: Purchase various resource packages, experience materials, etc. in the in-game mall.

3. Replenish physical strength: It can be used to purchase original resin and replenish physical strength to continue challenging dungeons and bosses.

4. Other consumption: used for various other consumption scenarios in the game, such as purchasing some special props, etc.

Platform restrictions

1. Scope of application: This product is suitable for Genesis Crystals recharge for Genshin Impact international server accounts.

2. Usage restrictions: Genesis Crystals can only be consumed and used in the Genshin Impact game according to the platform rules.

3. Device compatibility: Supports PC, iOS, Android and other platforms running Genshin Impact.

FAQ

Q1: What should I do if Genesis Crystals do not arrive in my account after recharging?

A: Please check the network connection first, then try to log in to the game again and check the account balance. If the account still does not arrive after 5 minutes, please contact 94LIVES online customer service for assistance.

Q2: Can I get a refund if I fill in the wrong recharge account number?

A: If the recharge fails or is incorrect due to reasons on the 94LIVES platform, refunds can be processed after verification. Please be sure to carefully check the MiHoYo Pass ID you filled in when placing your order. Refunds cannot be processed for losses caused by incorrect information filled in by the user themselves.

Q3: Are there any additional fees for Apple (iOS) users to recharge?

A: Through 94LIVES recharge, all users (including iOS users) enjoy the standard recharge ratio of 1 yuan = 1 Genesis Crystal, effectively saving your recharge costs.

Q4: What safety matters need to be paid attention to during the recharge process?

A: Please make sure to operate in a safe network environment； Confirm miHoYo Pass ID twice before payment ； It is recommended to keep a screenshot of the order for future reference.

Q5: How is the recharge pricing of 94LIVES determined?

A: The pricing of products on the 94LIVES platform follows market principles. The final sales price is composed of product cost, platform service fees, payment channel fees, taxes, etc. The pricing is transparent and reasonable.

Q6: Are there any discounts for large recharges?

A: Yes, choosing to recharge with a large face value usually results in a better price/performance ratio. The specific discounts are shown on the recharge page.

Payment method

94LIVES is very friendly to Taiwanese users and covers almost all local mainstream non-cash payment methods:

Local payment methods in Taiwan

1. Credit card/debit card: supports credit cards or debit cards issued by global card groups such as Visa, Mastercard, and JCB.

2. PayPal: A global third-party payment platform that supports PayPal wallet and PayPal card payments.

3. Apple Pay/Google Pay: Supports fast biometric payments through mobile wallets.

4. Jiekou Payment (JKOPAY): Taiwan’s most popular scan-code payment tool.

5. LINE Pay: supports authentication-free and extremely fast payment.

6. Supermarket barcode/code: Support collection and payment through convenience stores such as 7-11, FamilyMart, Laifu, OK, etc.

7. Bank transfer: Supports all debit cards of banks in Taiwan. You can directly transfer and pay in New Taiwan Dollars through physical ATMs, online banking or mobile banking.

Global payment methods

1. International credit cards/stored-value cards: supports credit cards or debit cards issued by Visa, Mastercard, American Express (AMEX) and other card groups around the world.

2. PayPal: A global third-party payment platform that supports PayPal wallet and PayPal card payments.

3. Apple Pay/Google Pay: Supports fast biometric payments through mobile wallets.

4. Hong Kong local payment: AlipayHK and WeChat Pay HK are supported.

5. Local payment in Malaysia: Supports Touch 'n Go, FPX, DuitNow, etc.

6. Local payment in Singapore: Supports PayNow.

7. Local payment in other countries/regions: Supports local payment methods in South Korea (KaKaoPay), Thailand (TrueMoney) and other countries.

The website will add/update payment methods in real time to support local payments in more countries.

Supported currencies

94LIVES supports multiple mainstream currencies around the world:

1. Major currencies: US dollar (USD), Australian dollar (AUD), euro (EUR), British pound (GBP), Canadian dollar (CAD)

2. Asian currencies: Hong Kong dollar (HKD), Malaysian ringgit (MYR), New Taiwan dollar (TWD), Singapore dollar (SGD)

3. Automatic exchange rate conversion: During the transaction, the exchange rate is automatically adjusted according to the international exchange rate, and the system automatically converts it into US dollars or local currency for payment.

Coverage area

94LIVES services cover major countries and regions around the world, including:

1. America: United States, Canada, Brazil

2. Europe: United Kingdom, Germany, France, Italy, Netherlands, Switzerland

3. Asia-Pacific: Australia, Japan, South Korea, Singapore, Malaysia, New Zealand

4. Other regions: South Africa, etc.

Customer service support

1. 24/7 customer service: 24/7 online customer service to answer users’ questions and handle payment and recharge issues.

2. After-sales guarantee: A complete after-sales service system ensures users’ recharge experience.

3. Processing time: The goods are usually recharged to the account within 1 minute after successful payment.

By recharging Genshin Impact Genesis Crystals through 94LIVES, users can enjoy a convenient payment experience. The platform's professional services and multiple protection mechanisms ensure that you can safely and efficiently complete the recharge operation and enjoy exploring the Teyvat continent.