Product introduction

Product name: Dawn Heroes Dragon Crystal

Product type: Game recharge

Product area service: Common to all platforms

Recharge method: official direct recharge (contact customer service after payment)

Dawn Heroes Dragon Crystal Recharge Instructions

Recharge type: This product is the official recharge for the "Dragon Crystal" in the "Dawn Heroes" game.

Face value specifications: 60 dragon crystal, 300 dragon crystal, 680 dragon crystal, 1280 dragon crystal, 1980 dragon crystal and other grades are available.

Recharge process: This product is an official direct recharge service. After payment, you need to contact online customer service and provide your game account and regional service information, and customer service will handle it for you.

Scope of application: Applicable to users of all platforms of "Dawn Heroes".

How to recharge Dawn Heroes Dragon Crystal on 94LIVES? The detailed steps are as follows:

Step One: Visit 94LIVES

Open the browser to visit the 94LIVES official website, enter "Dawn Heroes Recharge" or "Dawn Heroes Dragon Crystal" in the search bar and enter the relevant product page.

Step 2: Select recharge products

Please choose the appropriate dragon crystal face value (such as 60, 300, 680, 1280, 1980, etc.) and quantity according to your needs.

Step 3: Complete payment

Choose the appropriate currency and payment method according to your region. 94LIVES supports payment in all currencies, and the system automatically converts according to the international exchange rate to complete the payment.

Step 4: Contact customer service for processing

After successful payment, please be sure to contact 94LIVES online customer service immediately and provide your order number and accurate game account, character name and regional service information. Customer service will submit a recharge request for you.

Step 5: Confirm the recharge is received

After the customer service processing is completed, Longjing usually arrives in your account within 1-5 minutes. Please log in to the game later to check your balance.

Receipt method:

This product is a recharge for in-game resources, and you will not receive a physical card key after purchase.

After payment and contacting customer service, we will process your order as soon as possible, and the top-up will usually be credited to your account within 1-5 minutes.

If there are many orders on the website and the processing is delayed, please contact online customer service directly and we will give priority to you.

Things to note when recharging Dawn Heroes

Account security and risk tips

Account information security: Customer service will only ask for game accounts and district services for recharge, and will not ask for passwords, verification codes and other sensitive information. Please contact customer service through the platform’s official chat window.

Official channels: Please recharge through official or authorized platforms to ensure account security.

Protection of minors: Minor users should perform recharge operations under the guidance of their guardians.

Information verification and error handling

Information accuracy: Please ensure that the game account, character name, and regional server information provided when contacting customer service are accurate. Please try to avoid logging into the game before recharging to prevent recharge delays or failures due to the wrong number.

Error handling mechanism: If the recharge fails or is incorrect due to reasons on the 94LIVES platform, we will arrange a refund or recharge for you after verification.

Introduction to "Dawn Heroes" and "Dragon Crystal" 

"Dawn  Heroes" is a multiplayer online tactical competition (MOBA) mobile game with rich hero characters, exquisite graphics and a smooth combat experience. Players can control heroes with different characteristics, cooperate with teammates on the battlefield, and experience the fun of competition that pays equal attention to strategy and operation.

“"Dragon Crystal" is an in-game recharge unit that can be used to obtain heroes, skins, props and other in-game resources to enhance your gaming experience.

Main uses of dragon crystal

Unlock heroes and skins: Purchase new hero characters, or replace them with exquisite exclusive skins and special effects to change their appearance and skill performance.

Obtain rare props: Used to purchase or synthesize in-game rare emoticons, return effects, kill reports, avatar frames and other personalized props.

Participate in battle passes and activities: used to purchase season battle passes (Battle Pass), unlock generous level rewards, or participate in in-game limited-time draws, gift pack redemption and other operational activities.

Purchase functional props: redeem double experience cards, gold coin cards, name change cards and other convenient props to assist the game progress.

Platform usage restrictions

Scope of application: This recharge is applicable to all platforms of "Dawn Heroes".

Usage restrictions: Dragon Crystal can only be used in accordance with the prescribed purposes in the "Dawn Heroes" game.

Device compatibility: Supports official clients of Apple system (iOS) and Android system (Android).

Frequently Asked Questions (FAQ)

Q1: What should I do if the dragon crystal does not arrive in my account after recharging?

A: Please confirm that you have contacted customer service and provided account information. Then check the network, log out of the game and log in again to check. If the payment has not yet arrived, please contact 94LIVES online customer service to check the processing status.

Q2: Can I get a refund if I fill in the wrong game account or regional server?

A: If we have completed the recharge according to the incorrect account information you provided, we will not be able to transfer or refund it. Please check carefully. If there is a recharge error due to the 94LIVES platform, we will be responsible for handling it after verification.

Q3: How to check my game account and regional server?

A: Please log in to the "Dawn  Heroes" game, click on the avatar in the upper left corner of the game's main interface to enter the profile page, or enter the settings menu to view your character name, game ID and regional server information.

Q4: What are the safety precautions during the recharge process?

A: Make sure to contact customer service through the 94LIVES official website； Don't reveal your game password to anyone. Provide the required information accurately under the guidance of customer service.

Q5: How is the recharge pricing of 94LIVES determined?

A: The pricing of products on the 94LIVES platform follows market principles and relevant laws and regulations. The final price is composed of product cost, platform services, payment channel fees and operating costs, and the pricing is open and transparent.

What payment methods does 94LIVES support?

94LIVES is very friendly to Taiwanese users and covers almost all local mainstream non-cash payment methods:

Local payment methods in Taiwan

Credit card/debit card: Supports credit cards or debit cards issued by global card groups such as Visa, Mastercard, and JCB.

PayPal: A global third-party payment platform that supports PayPal wallet and PayPal card payments.

Apple Pay/Google Pay: Supports fast biometric payments through mobile wallets.

Jiekou Payment (JKOPAY): Taiwan’s most popular QR code payment tool.

LINE Pay: supports authentication-free and extremely fast payment.

Supermarket payment: Support collection and payment through convenience stores such as 7-11 and FamilyMart.

Bank transfer: Support bank transfer in Taiwan and Yushan Bank payment.

Global payment methods

International credit cards/stored-value cards: Supports global Visa, Mastercard, American Express (AMEX) and other card groups.

PayPal: a globally accepted third-party payment platform.

Apple Pay/Google Pay: Supports quick payments through mobile wallets.

Electronic wallets from various places: Support Hong Kong AlipayHK, WeChat Pay HK； Malaysia Touch 'n Go, Boost ； Thailand TrueMoney and many other regional wallets.

Online banking transfer: Supports online transfers from local banks in multiple countries.

The website will add/update payment methods in real time to support local payments in more countries.

What currencies does 94LIVES support?

94LIVES supports more than 220 countries and regions around the world. Product display prices are mainly in US dollars, and it also supports multiple mainstream currencies:

Major currencies: US dollar (USD), Australian dollar (AUD), euro (EUR), British pound (GBP), Canadian dollar (CAD).

Asian currencies: Hong Kong dollar (HKD), Malaysian ringgit (MYR), New Taiwan dollar (TWD), Singapore dollar (SGD).

Automatic exchange rate conversion: The exchange rate is automatically adjusted according to the international exchange rate during the transaction, and the system automatically converts it into US dollars or local currency for payment.

Coverage area

94LIVES services cover major countries and regions around the world, including:

Americas: United States, Canada, Brazil

Europe: United Kingdom, Germany, France, Italy, Netherlands, Switzerland

Asia Pacific: Australia, Japan, South Korea, Singapore, Malaysia

Customer service and support

7x24-hour customer service: 24/7 online customer service is available to answer users’ questions and handle payment and recharge issues.

After-sales guarantee: A complete after-sales service system ensures user recharge experience.

Processing time: After payment and contacting customer service, the order will usually be processed within 1-5 minutes.

By recharging "Dawn Heroes" Dragon Crystal through 94LIVES, you can enjoy convenient global payment, transparent exchange rate conversion and professional customer service support, easily obtain Dragon Crystal, unlock your favorite heroes and cool skins, and show your extraordinary strength on the MOBA battlefield.