Product introduction

Product name: LunaTalk membership service

Product type: Application membership service

Recharge method: official direct recharge (contact customer service after payment)

LunaTalk membership service activation instructions

Service type: This product is the official service for "regular members" within the "LunaTalk" application.

Service specifications: · Regular Biweekly Membership: Effective immediately after activation, enjoy 14 days of membership privileges. · Regular Monthly Membership: Effective immediately after activation, enjoy 30 days of membership privileges. · Regular Quarterly Membership: It takes effect immediately after activation and enjoys 90-day membership privileges. The price/performance ratio is higher than that of monthly membership. · Regular Annual Membership: Effective immediately upon activation, you can enjoy 365-day membership privileges and provide long-term users with the most favorable options.

Recharge process: This product is an official direct recharge service. After payment, you need to contact online customer service as soon as possible and provide your order number. Customer service will guide you to complete the subsequent operations.

Scope of application: Applicable to "LunaTalk" application users.

How to activate LunaTalk membership on 94LIVES? The detailed steps are as follows:

Step 1: Visit 94LIVES and select products

Visit the 94LIVES official website, search for "LunaTalk membership" and select the membership type (biweekly, monthly, quarterly or annual) according to your needs.

Step 2: Complete payment

Choose the appropriate currency and payment method according to your region. 94LIVES supports payment in all currencies, and the system automatically converts according to the international exchange rate to complete the payment.

Step 3: Contact customer service (key step)

After successful payment, please be sure to contact 94LIVES online customer service immediately and provide your order number. Customer service will guide you through the subsequent operations and activate your membership.

Step 4: Confirm membership is valid

After customer service processing is completed, membership usually takes effect within 1-5 minutes. Please log in to the LunaTalk app later and check the membership ID and validity period on the "My" or "Member Center" page.

Receipt method:

This product is a virtual membership service and you will not receive a physical card code after purchase.

After payment and contacting customer service, we will process your order as soon as possible, and it usually takes effect within 1-5 minutes.

If there are many orders on the website and the processing is delayed, please contact online customer service directly and we will give priority to you.

Things to note when registering as a LunaTalk member

Safety and Process Tips

Official customer service guidelines: 94LIVES customer service will only ask for your order number to verify the order and guide you through subsequent operations. Customer service will not proactively ask for sensitive information such as your account password, verification code, etc. Please contact customer service through the platform’s official chat window.

Information accuracy: Please ensure that the order number provided when contacting customer service is accurate. Activation problems caused by incorrect order information will not be transferred or refunded.

Protection of minors: Minor users should make purchases under the guidance of their guardians.

Error handling mechanism

User Responsibility: If we have completed the activation according to the order information and subsequent operations you provided, refunds will not be made.

Platform responsibility: If the activation fails or is incorrect due to the 94LIVES platform, we will arrange a refund or re-activation for you after verification.

About "LunaTalk" membership service

By becoming a LunaTalk member, you can unlock a series of exclusive privileges and enhanced features, making your social entertainment experience smoother and more distinguished. Membership aims to improve your interaction efficiency, visual experience and personal influence within the platform.

Member privilege details (reference to typical functions)

Ad-free experience: Enjoy a pure in-app browsing and viewing experience with significantly reduced or eliminated ad interference.

Exclusive logos and special effects: Get unique member avatar frames, chat borders, cool entrance special effects, etc. to show your distinguished status.

Chat and interaction privileges: You can use advanced chat features such as colorful barrages, exclusive emoticons, and speech priority display.

Experience and growth bonus: Enjoy daily login experience bonus, task reward enhancement, and accelerated account level growth.

Monthly free gifts: Regularly receive member-exclusive free gift packages, which can be used to give to anchors or friends.

Platform usage restrictions

Scope of application: This membership service can only be used within the LunaTalk application.

Usage Restrictions: Membership privileges are only available during the validity period. Membership duration is calculated based on natural days, and suspension is not supported. No refunds are supported after activation. The specific privilege content is subject to real-time announcement in the LunaTalk app.

Automatic renewal: This service is a single purchase and will not be automatically renewed. If you want to continue enjoying it after expiration, please purchase again.

Frequently Asked Questions (FAQ)

Q1: What should I do if the membership ID/privileges do not take effect after activation?

A: Please confirm that you have paid and contacted customer service. Then check the network, log out of the app and log back in to view "My" or "Member Center". If it does not take effect, please contact 94LIVES online customer service to check the processing status.

Q2: What are the differences between biweekly, monthly, quarterly and annual memberships?

A: The membership privileges of the four are usually exactly the same. The only difference is the validity period and average daily cost. The longer the purchase period, the lower the average daily cost and the higher the cost-effectiveness. Biweekly memberships are the most flexible, and annual memberships are the most cost-effective. Please choose based on your frequency of use.

Q3: Can members be added to the subscription?

A: Normally, membership duration can be stacked. For example, if you open the same type of membership again on the basis of an existing member, the validity period will be extended accordingly. For specific overlay rules, please refer to the instructions in the LunaTalk app.

Q4: After membership expires, will the unused monthly free gifts be retained?

A: Usually, free gifts within the membership period must be claimed and used before the end of the month. After expiration, the unclaimed or unused portion will be cleared according to platform rules, please use it in time.

What payment methods does 94LIVES support?

94LIVES is very friendly to Taiwanese users and covers almost all local mainstream non-cash payment methods:

Local payment methods in Taiwan

Credit card/debit card: Supports credit cards or debit cards issued by global card groups such as Visa, Mastercard, and JCB.

PayPal: A global third-party payment platform that supports PayPal wallet and PayPal card payments.

Apple Pay/Google Pay: Supports fast biometric payments through mobile wallets.

Jiekou Payment (JKOPAY): Taiwan’s most popular QR code payment tool.

LINE Pay: supports authentication-free and extremely fast payment.

Supermarket payment: Support collection and payment through convenience stores such as 7-11 and FamilyMart.

Bank transfer: Support bank transfer in Taiwan and Yushan Bank payment.

Global payment methods

International credit cards/stored-value cards: Supports global Visa, Mastercard, American Express (AMEX) and other card groups.

PayPal: a globally accepted third-party payment platform.

Apple Pay/Google Pay: Supports quick payments through mobile wallets.

Electronic wallets from various places: Support Hong Kong AlipayHK, WeChat Pay HK； Malaysia Touch 'n Go, Boost ； Thailand TrueMoney and many other regional wallets.

Online banking transfer: Supports online transfers from local banks in multiple countries.

The website will add/update payment methods in real time to support local payments in more countries.

What currencies does 94LIVES support?

94LIVES supports more than 220 countries and regions around the world. Product display prices are mainly in US dollars, and it also supports multiple mainstream currencies:

Major currencies: US dollar (USD), Australian dollar (AUD), euro (EUR), British pound (GBP), Canadian dollar (CAD).

Asian currencies: Hong Kong dollar (HKD), Malaysian ringgit (MYR), New Taiwan dollar (TWD), Singapore dollar (SGD).

Automatic exchange rate conversion: The exchange rate is automatically adjusted according to the international exchange rate during the transaction, and the system automatically converts it into US dollars or local currency for payment.

Coverage area

94LIVES services cover major countries and regions around the world, including:

Americas: United States, Canada, Brazil

Europe: United Kingdom, Germany, France, Italy, Netherlands, Switzerland

Asia Pacific: Australia, Japan, South Korea, Singapore, Malaysia

Customer service and support

7x24-hour customer service: 24/7 online customer service is available to answer users’ questions and handle payment and activation issues.

After-sales guarantee: A complete after-sales service system ensures users’ activation experience.

Processing time: After payment and contacting customer service as soon as possible, the order will usually be processed within 1-5 minutes.

By signing up as a "LunaTalk" member through 94LIVES, you can enjoy convenient global payments, transparent exchange rate conversions and professional customer service support. Whether it is a flexible bi-weekly membership or a value-for-money annual membership, you can immediately unlock many exclusive benefits such as removal of advertisements, exclusive logos, chat privileges, etc. to comprehensively enhance your social entertainment experience on the platform.