Product Introduction

Product Name: Oasis Golden Sand

Product Type: Social/Virtual Currency

Server/Region: Mainland China Version

Recharge Method: Contact Customer Service After Payment

Exchange Rate: 1 RMB = 10 Golden Sand

Denominations: 60 Golden Sand, 180 Golden Sand, 300 Golden Sand, 500 Golden Sand, 980 Golden Sand, 5180 Golden Sand

Applicable Scope: For users of the "Oasis" app under Weibo

Oasis Golden Sand Recharge Instructions

1. This product is the official recharge service for the virtual currency "Golden Sand" within the "Oasis" app under Weibo. After purchase via 94LIVES, customer service will assist with the activation.

2. Exchange Rate: 1 RMB = 10 Golden Sand. Denominations include: 60 Golden Sand, 180 Golden Sand, 300 Golden Sand, 500 Golden Sand, 980 Golden Sand, 5180 Golden Sand.

3. Advantage for Apple Users: By recharging Golden Sand through 94LIVES, Apple device users do not need to pay the App Store in-app purchase tax, resulting in more favorable prices.

4. Purchase Process: After completing payment on 94LIVES, please immediately contact online customer service, provide your order number, and customer service will guide you through the next steps.

5. This product is a virtual currency. Once successfully recharged, it cannot be returned or transferred.

How to Recharge Oasis Golden Sand on 94LIVES: Step-by-Step Guide

Step 1: Visit 94LIVES and Select Product

Open your browser and visit the official 94LIVES website, search for the "Oasis Golden Sand" product, and select the denomination you need (60, 180, 300, 500, 980, 5180 Golden Sand).

Step 2: Complete Payment

Choose a payment method supported in your region (e.g., credit card, e-wallet) and complete the payment. 94LIVES supports multiple currencies with automatic conversion.

Step 3: Contact Customer Service (Key Step)

After successful payment, you must immediately contact 94LIVES online customer service via the website or app chat function. Provide your order number to the customer service representative.

Step 4: Provide Account Information

Follow the customer service representative's instructions and provide the Oasis account (usually the bound phone number or Weibo account) to which you want to recharge Golden Sand. Ensure the account information is accurate.

Step 5: Confirm Receipt

After customer service processes the order, Golden Sand is usually credited within 1-5 minutes. Please log in to the Oasis app and check the Golden Sand balance on the "My Wallet" or account balance page.

Delivery Method

1. This product is a virtual currency. You will not receive a physical card or code upon purchase.

2. After successful customer service processing, Golden Sand will be directly recharged to your provided Oasis account. You can use it immediately within the Oasis app.

3. If the recharge is not received promptly, please contact 94LIVES online customer service to check the processing status.

Important Notes

1. Security Reminder: 94LIVES customer service will only ask for your order number to verify the transaction and guide you to provide your Oasis account for recharge. Customer service will never ask for your account password, verification codes, or other sensitive information. Do not disclose this information to anyone.

2. Account Information Verification: Please double-check the accuracy of the Oasis account (usually phone number or Weibo account) you intend to recharge before contacting customer service. Once the recharge is successful, losses due to incorrect account information cannot be returned or transferred.

3. Recharge Time: Golden Sand usually arrives within 1-5 minutes after customer service processing. Delays may occur during peak hours; please be patient.

4. Advantage for Apple Users Explained: By recharging through 94LIVES, Apple device users can enjoy more favorable prices compared to in-app purchases via the App Store, as they avoid the additional App Store in-app purchase tax.

5. Minor Protection: Minor users should make purchases under the guidance of a guardian.

6. Return Policy: If the recharge fails due to reasons attributable to the 94LIVES platform, a return can be arranged upon verification. Returns cannot be processed if the failure is due to incorrect account information provided by the user, or if the user requests a return after a successful recharge for personal reasons.

7. Nature of Virtual Goods: Golden Sand is a virtual currency. Once successfully recharged, it cannot be transferred, cashed out, or exchanged for cash.

Product Description

Oasis is a lightweight app under Weibo focused on life sharing and social interaction, featuring images and short videos as the main content forms, providing users with a fresh, high-quality social experience. "Golden Sand" is the virtual currency within the Oasis app, used for various consumption scenarios to enhance user interaction on the platform.

Main Uses of Golden Sand

1. Tip Creators: Tip your favorite high-quality content creators on the Oasis platform to support their work.

2. Unlock Exclusive Content: Used to unlock creators' paid content, exclusive photos, videos, etc.

3. Purchase Virtual Gifts: Send virtual gifts to express support in live streams or interactive scenarios.

4. Participate in Paid Activities: Used to join paid challenges, themed events, etc., organized by the platform.

5. Enhance Account Privileges: May be used to obtain special account badges, advanced features, etc.

Platform Restrictions

1. Applicable Scope: Golden Sand can only be used within the Oasis app.

2. Device Support: Supports both iOS and Android devices.

3. Account Binding: Once recharged, Golden Sand is bound to your Oasis account and cannot be transferred to other accounts.

4. Recharge Advantage: By recharging through 94LIVES, Apple device users can avoid the App Store in-app purchase tax, obtaining better prices.

5. Validity Period: Recharged Golden Sand is typically valid long-term and does not expire. Please refer to the rules within the Oasis app for specific validity details.

Frequently Asked Questions (FAQ)

Q1: What should I do if the Golden Sand is not received after recharge?

A: Please follow these steps: 1) Confirm that you have made the payment and contacted 94LIVES customer service. 2) Check if the Oasis account you provided is correct. 3) Wait 5-10 minutes; delays may occur during peak hours. 4) Log out and back into the Oasis app to check. If still not received, contact 94LIVES online customer service with your order number for assistance.

Q2: Is it true that Apple users don't pay App Store in-app purchase tax when recharging through 94LIVES?

A: Yes. By recharging Oasis Golden Sand through 94LIVES, Apple device users do not need to pay the 30% App Store in-app purchase tax, allowing them to obtain more favorable prices compared to direct purchases via the App Store. This is a value-added service provided by 94LIVES for users.

Q3: How do I find my Oasis account?

A: Open the Oasis app, go to the "Me" or "Profile Center" page. Your account is usually your bound phone number or associated Weibo account. If you logged in via Weibo, your Weibo account is your Oasis account. If unsure, check your account settings or contact Oasis official customer service for confirmation.

Q4: Is the exchange rate of 1 RMB = 10 Golden Sand fixed?

A: Yes, the exchange rate is 1 RMB = 10 Golden Sand. Different denominations of Golden Sand packs correspond to different prices, but the ratio remains consistent. You can choose from denominations like 60, 180, 300, 500, 980, 5180 Golden Sand based on your needs.

Q5: Can I purchase multiple denominations of Golden Sand at once?

A: Yes. You can select any Golden Sand denomination on 94LIVES and adjust the purchase quantity. It is recommended to purchase larger denominations at once for better overall value.

Q6: Can I get a return if I recharged by mistake?

A: If the recharge fails due to reasons attributable to the 94LIVES platform, a return can be arranged upon verification. Returns cannot be processed if the failure is due to incorrect account information provided by the user, or if the user requests a return after a successful recharge for personal reasons. Please double-check your account information before recharging.

What payment methods does 94LIVES support?

94LIVES supports a wide range of mainstream payment methods for users worldwide:

Global Payment Methods

1. International Credit/Debit Cards: Supports global Visa, Mastercard, American Express (AMEX), etc.

2. PayPal: A globally used third-party payment platform.

3. Apple Pay / Google Pay: Supports fast payment via mobile wallets.

4. Regional E-wallets: Supports various regional wallets like AlipayHK, WeChat Pay HK, Touch 'n Go (Malaysia), Boost, TrueMoney (Thailand), and many others.

5. Online Bank Transfer: Supports local bank online transfers in multiple countries.

6. Convenience Store Payment: Supports payment at partnered convenience stores in supported regions.

7. Other Local Methods: Supports various other local payment options depending on the region.

The website updates payment methods in real-time to support more local payment options in various countries and regions.

What currencies does 94LIVES support?

94LIVES supports over 220 countries and regions worldwide. Product prices are primarily displayed in USD, while also supporting multiple mainstream currencies:

1. Major Currencies: US Dollar (USD), Australian Dollar (AUD), Euro (EUR), British Pound (GBP), Canadian Dollar (CAD).

2. Asian Currencies: Hong Kong Dollar (HKD), Malaysian Ringgit (MYR), New Taiwan Dollar (TWD), Singapore Dollar (SGD).

3. Automatic Exchange Rate Conversion: Exchange rates are automatically adjusted according to international forex rates during transactions.

Coverage Areas

94LIVES services cover major countries and regions worldwide, including but not limited to:

1. Americas: United States, Canada, Brazil

2. Europe: United Kingdom, Germany, France, Italy, Netherlands, Switzerland

3. Asia-Pacific: Australia, Japan, South Korea, Singapore, Malaysia

Customer Service & Support

1. 24/7 Customer Service: Round-the-clock online customer service to answer user questions and handle payment and recharge issues.

2. After-sales Guarantee: A comprehensive after-sales service system to ensure a smooth user recharge experience.

3. Processing Time: After payment and immediately contacting customer service, orders are typically processed and recharged within 1-5 minutes.