Product introduction

Product name:Oasis Sands

Product type:Social/Virtual Currency

Product area service:Domestic version

Recharge method:Contact customer service after payment

Recharge ratio:1 yuan = 10 gold sands

Face value specifications:60 gold, 180 gold, 300 gold, 500 gold, 980 gold, 5180 gold

Scope of application:Applicable to Weibo's "Oasis" application users

Oasis Sands Recharge Instructions

1. This product is the official recharge service of the virtual currency "Jinsha" in Weibo's "Oasis" application. After purchasing through 94LIVES, customer service will handle the activation for you.

2. Recharge ratio: 1 yuan = 10 gold sands. Recharge denominations include: 60 gold, 180 gold, 300 gold, 500 gold, 980 gold, 5180 gold.

3. Advantages for Apple users:Through 94LIVES recharging, Apple device users do not need to pay the App Store purchase tax and can get more preferential prices.

4. Purchase process: After completing the payment at 94LIVES, please contact the online customer service immediately and provide the order number, and the customer service will guide you to complete the subsequent operations.

5. This product is virtual currency and cannot be returned or transferred after successful recharge.

Operation steps for recharging Oasis Sands at 94LIVES

Step 1: Visit 94LIVES and select products

Open your browser and visit the 94LIVES official website, search for the "Oasis Sands" product, and select the denomination you need (60, 180, 300, 500, 980, 5180 Sands).

Step 2: Complete payment

Select a payment method supported in your region (such as credit card, e-wallet, etc.) to complete the payment. 94LIVES supports multiple currencies, and the system will automatically convert them.

Step 3: Contact customer service (key step)

After successful payment, please be sure to contact customer service immediately through the online chat function on the 94LIVES website or app. Provide customer service with your order number.

Step 4: Provide account information

According to the customer service instructions, provide the Oasis account you need to recharge Sands (usually the bound mobile phone number or Weibo account). Please make sure your account information is accurate.

Step 5: Confirm arrival

After the customer service processing is completed, Sands usually arrives in your account within 1-5 minutes. Please log in to the Oasis app and check the number of sands on the "My Wallet" or account balance page.

Receiving method

1. This product is virtual currency, and you will not get a physical card or card code after purchasing it.

2. After the customer service process is successful, Sands will directly recharge to the Oasis account you provided. You can use it immediately within the Oasis app.

3. If the recharge does not arrive in time, please contact 94LIVES online customer service to check the processing progress.

Things to note

1. Safety tips:94LIVES customer service will only ask you to provide your order number to verify the transaction, and guide you to provide your Oasis account number for recharge. Customer service will not proactively ask for sensitive information such as your account password, verification code, etc. Do not disclose to anyone.

2. Account information verification:Please be sure to confirm that the Oasis account (usually a mobile phone number or Weibo account) you want to recharge Sands is accurate before contacting customer service. Once the recharge is successful, losses caused by incorrect account information cannot be refunded or transferred.

3. Recharge time limit:Sands usually arrives in your account within 1-5 minutes after the customer service process is completed. There may be delays during peak periods, so please be patient.

4. Advantages for Apple users:Through 94LIVES recharge, Apple device users can enjoy more favorable prices than App Store in-app purchases because there is no need to pay additional App Store in-app purchase tax.

5. Protection of minors:Underage users should make purchases under the guidance of their guardians.

6. Return Policy:If the recharge fails due to reasons on the 94LIVES platform, refunds can be arranged after verification. If the account information provided by the user is incorrect, or if the user requests a refund due to personal reasons after successfully recharging, it will not be processed.

7. Virtual goods characteristics:Sands is a virtual currency and cannot be transferred, withdrawn or exchanged for cash after successful recharge.

Product introduction

Oasis is a lightweight application under Weibo that focuses on life sharing and social networking. It uses pictures and short videos as its main content forms to provide users with a fresh and high-quality social experience. ""Golden Sands" is the virtual currency within the Oasis application, which can be used in a variety of consumption scenarios to enhance users' interactive experience within the platform.

Main uses of Sands

1. Reward creators: Reward your favorite high-quality content creators on the Oasis platform to support their creations.

2. Unlock exclusive content: Used to unlock creators’ paid content, exclusive photos, videos, etc.

3. Purchase virtual gifts: Give virtual gifts to express support during live broadcasts or interactive scenes.

4. Participate in paid activities: Used to participate in paid challenges, theme activities, etc. organized by the platform.

5. Increase account privileges: may be used to obtain special account identification, advanced functions, etc.

Platform restrictions

1. Scope of application: Sands can only be used within the Oasis application.

2. Device support: Supports iOS and Android devices.

3. Account binding: After the Sands recharge is received, it is bound to your Oasis account and cannot be transferred to other accounts.

4. Recharge advantages: By recharging through 94LIVES, Apple device users can avoid the App Store purchase tax and get better prices.

5. Period of use: The gold sand obtained by recharging is usually valid for a long time and will not expire. Please refer to the rules within the Oasis app for the specific validity period.

Frequently Asked Questions (FAQ)

Q1: What should I do if Sands does not arrive in my account after recharging?

A: Please follow the following steps to troubleshoot: 1) Confirm that you have paid and contacted 94LIVES customer service. 2) Check whether the Oasis account number you provided is correct. 3) Wait 5-10 minutes, there may be delays during peak periods. 4) Log in to the Oasis app again to view. If the payment is still not received, please contact 94LIVES online customer service and provide the order number for enquiry.

Q2: Is there really no App Store in-app purchase tax for Apple users who recharge through 94LIVES?

A: Yes. By recharging Oasis Sands through 94LIVES, Apple device users do not need to pay the 30% in-app purchase tax in the App Store, so they can get a more favorable price than purchasing directly in the App Store. This is a value-added service provided by 94LIVES to users.

Q3: How to find my Oasis account?

A: Open the Oasis app and enter the "My" or "Personal Center" page. Your account is usually your bound mobile phone number or associated Weibo account. If you log in through Weibo, your Weibo account is your Oasis account. If you are not sure, you can check your account settings or contact Oasis official customer service for confirmation.

Q4: Is the recharge ratio of 1 yuan = 10 gold sands fixed?

A: Yes, the recharge ratio is 1 yuan = 10 gold sands. Jinshabao of different denominations correspond to different prices, but the proportions remain the same. You can choose different denominations such as 60, 180, 300, 500, 980, 5180 gold sands, etc. according to your needs.

Q5: Can I purchase multiple denominations of Sands at one time?

A: Yes. You can choose sands of any denomination at 94LIVES and adjust the purchase quantity. It is recommended to purchase larger denominations at once to get a better overall deal.

Q6: Can the wrong recharge be refunded?

A: If the recharge fails due to reasons on the 94LIVES platform, refunds can be arranged after verification. If the account information provided by the user is incorrect, or if the user requests a refund due to personal reasons after successfully recharging, it will not be processed. Please check your account information carefully before recharging.

What payment methods does 94LIVES support?

94LIVES is very friendly to Taiwanese users and covers almost all local mainstream non-cash payment methods:

Local payment methods in Taiwan

1. Credit/debit card: Supports Visa, Mastercard, JCB, etc.

2. Electronic wallet: supports LINE Pay and JKOPAY.

3. Supermarket payment: Support collection and payment through convenience stores such as 7-11 and FamilyMart.

4. Bank transfer: Support bank transfer in Taiwan and Yushan Bank payment.

Global payment methods

5. International credit cards/stored-value cards: Support global Visa, Mastercard, American Express (AMEX), etc.

6. PayPal: a globally accepted third-party payment platform.

7. Apple Pay/Google Pay: Supports fast payments through mobile wallets.

The website will add/update payment methods in real time to support local payments in more countries and regions.

What currencies does 94LIVES support?

94LIVES supports more than 220 countries and regions around the world. Product display prices are mainly in US dollars, and it also supports multiple mainstream currencies:

1. Major currencies: US dollar (USD), Australian dollar (AUD), euro (EUR), British pound (GBP), Canadian dollar (CAD).

2. Asian currencies: Hong Kong dollar (HKD), Malaysian ringgit (MYR), New Taiwan dollar (TWD), Singapore dollar (SGD).

3. Automatic exchange rate conversion: During the transaction, the exchange rate is automatically adjusted according to the international exchange rate, and the system automatically converts it into US dollars or local currency for payment.

Coverage area

94LIVES services cover major countries and regions around the world, including but not limited to:

1. America: United States, Canada, Brazil

2. Europe: United Kingdom, Germany, France, Italy, Netherlands, Switzerland

3. Asia-Pacific: Australia, Japan, South Korea, Singapore, Malaysia, Taiwan, Hong Kong

Customer service and support

1. 24/7 customer service: 24/7 online customer service to answer users’ questions and handle payment and recharge issues.

2. After-sales guarantee: A complete after-sales service system ensures users’ recharge experience.

3. Processing time: After payment and contacting customer service as soon as possible, the order will usually be processed and the recharge will be credited within 1-5 minutes.