Product introduction

Product name: XBOX gift card (Hong Kong/USA)

Product type: Game services

Recharge method: automatic delivery (the system automatically sends a redemption code after placing the order)

XBOX Gift Card (Hong Kong/USA) Recharge Instructions

1. This product is an XBOX gift card redemption code (card secret). It will be automatically shipped by the system after the order is placed, without manual intervention.

2. Please confirm that the region of your Microsoft account is consistent with the region of the purchased card: Hong Kong cards can only be redeemed by accounts in Hong Kong, and American cards can only be redeemed by accounts in the United States.

3. The redemption code is 25 characters long. The redeemed amount will be credited to your Microsoft account balance and can be used in Microsoft Store and Xbox Store.

How to purchase and redeem XBOX gift cards at 94LIVES? The detailed steps are as follows:

Step One: Visit 94LIVES

Open the browser to visit the 94LIVES official website, enter "XBOX gift card" in the search bar to enter the corresponding product page, and select the Hong Kong or United States region.

Step 2: Select the product

According to the options displayed on the page, select the region (Hong Kong/United States) and quantity you need, confirm and submit the order.

Step 3: Complete the payment and obtain the redemption code

Follow the instructions on the page to select the payment method and complete the payment. The system will automatically send a 25-digit redemption code (card code) to your order after the payment is successful.

IMPORTANT NOTE:Please keep your redemption code properly to avoid leaking it； Before redeeming, please confirm again that the account area is consistent with the card area.

Step 4: Go to Microsoft’s official redemption page

Visit redemption.microsoft.com in your browser, log in to a Microsoft account consistent with the card area, enter the 25-digit redemption code and click "Next" to complete the redemption.

Step 5: Confirm the balance has arrived

After the redemption is successful, the account balance will be updated immediately, and you can go to the Microsoft Store or Xbox Store to view and use it.

Receiving method

1. The goods will be shipped automatically after successful payment.  within 1 minute You can view the redemption code (card secret) in the order.

2. The system automatically processes the order, usually  within 1 minute Complete the shipment without waiting for customer service manual operation.

3. If there is a delay caused by the concentration of orders, you can give feedback through the platform’s online channel and we will give you priority.

Notes on recharging

Account security

• All official recharge portals will not ask for non-essential information. Please stop operating immediately if you encounter such a request.

• The redemption code is equivalent to the account balance certificate. Please keep it properly to avoid taking screenshots and leaking them or being used by others.

• Informal channels carry risks of control and punishment, and need to be carefully screened.

Information verification and exception handling

• Regional consistency: Please make sure that the Microsoft account region is consistent with the region of the purchased card (Hong Kong/United States), otherwise the redemption may not be possible.

• If the redemption code is abnormal due to platform reasons (such as invalid code, duplicate code), it can be refunded after verification.

• In case of delivery delays, feedback can be given through the platform’s online channel for priority processing.

Introduction to XBOX Gift Cards

XBOX gift cardIt is a prepaid redemption card issued by Microsoft. Cardholders can add the amount in the card to their Microsoft account balance and use it to purchase games, downloads, applications and subscription services on Xbox and Windows platforms.

This product provides Hong Kong Districtand USA areaThere are two regional versions. Please choose the corresponding region to purchase according to your Microsoft account region.

Main uses of XBOX gift cards

1. Purchase games: Purchase Xbox Series X|S and Xbox One platform games and DLC content at Microsoft Store and Xbox Store.

2. Subscription service: used to activate or renew membership subscriptions such as Xbox Game Pass and Xbox Game Pass Ultimate.

3. Purchase apps and content: Purchase Windows apps, movies, TV shows and other digital content in the Microsoft Store.

4. Gift giving: Gift cards can be given as gifts to friends, and the other party can obtain the corresponding account balance after redeeming them.

Platform usage restrictions

Regional restrictions: The Hong Kong card can only be redeemed by Microsoft accounts in Hong Kong, and the US card can only be redeemed by Microsoft accounts in the US. If the region does not match, it will not be used.

Usage restrictions: The balance after redemption can only be used in designated consumption scenarios in the Microsoft Store and Xbox Store, and cannot be used for real transactions.

Device compatibility: Supports Xbox Series X|S, Xbox One, Windows PC and Xbox mobile App.

Frequently Asked Questions (FAQ)

Q1: How long does it take to receive the redemption code after purchase?

A: This product is shipped automatically. The 25-digit redemption code can usually be viewed in the order within 1 minute after successful payment. Please redeem it in time.

Q2: What is the difference between Hong Kong card and American card?

A: Both correspond to Microsoft accounts in different regions. Hong Kong cards need to be redeemed with an account in Hong Kong, and American cards need to be redeemed with an account in the United States. Please select according to your account region.

Q3: How do I check the region of my Microsoft account?

A: Log in to account.microsoft.com and enter the "Account Information" or "Personal Information" page to view your account region. Please confirm that the region is consistent with the card region before purchasing.

Q4: What should I do if the redemption fails?

A: Please first confirm that the account area is consistent with the card area, the redemption code is entered correctly and has not expired. If it is confirmed that the redemption code cannot be redeemed due to an abnormality, you can contact 94LIVES online customer service.

Q5: Can the redemption code be transferred to others?

A: Yes. You can tell your friends the redemption code as a gift, and they can redeem it under their Microsoft account in the corresponding region to get the balance. Please keep your redemption code properly to avoid leaking it.

Q6: Are there any discounts for large purchases?

A: The specific discounts are shown on the recharge page. The platform will launch activities from time to time. It is recommended to pay attention to the latest information on the product page.

What payment methods does 94LIVES support?

Local payment methods in Taiwan

1. Credit card/debit card: Supports credit cards or debit cards issued by global card groups such as Visa, Mastercard, JCB, etc.

2. PayPal: A global third-party payment platform that supports PayPal wallet and PayPal card payments.

3. Apple Pay/Google Pay: Supports fast biometric payments through mobile wallets.

4. Gash member wallet: supports the Gash wallet commonly used by local gamers in Taiwan.

5. Jiekou Payment (JKOPAY): Taiwan’s most popular scan-code payment tool, you can now enjoy a 20% discount on website activity fees for a limited time.

6. LINE Pay: The current website supports fast payment without authentication, and you can enjoy a 50% discount on handling fees for a limited time.

7. Supermarket barcode: Support collection and payment through convenience stores such as 7-11, FAMIPORT, Life-ET, etc.

8. Supermarket code: The current website supports authentication-free and fast payment, and supports the four major convenience stores in Taiwan for collection and payment.

9. Bank transfer and Yushan Bank: Supports all bank debit cards in Taiwan, and allows direct transfer and payment in New Taiwan Dollars through physical ATMs, online banking or mobile banking.

Global payment methods

1. International credit cards/stored-value cards: supports credit cards or debit cards issued by card groups such as Visa, Mastercard, American Express (AMEX), Diners, and Discover around the world.

2. PayPal: A global third-party payment platform that supports PayPal wallet and PayPal card payments.

3. Apple Pay/Google Pay: Supports fast biometric payments through mobile wallets.

4. Local payment in Hong Kong: Supports AlipayHK and WeChat Pay HK, and can directly use mobile payment to complete a convenient payment experience.

5. Local payment in Malaysia: Touch 'n Go, FPX, DuitNow, ShopeePay, etc. TNG on the current website can enjoy a 30% discount on handling fees for a limited time.

6. Local payment in Singapore: Paynow supports major banks in Singapore, and now enjoys a 30% discount on website activity fees for a limited time.

7. Local payment in Taiwan: Supports local mainstream wallet payments such as JKOPAY, LINE PAY, supermarkets, bank transfers, etc., and some payment methods have limited-time discounts on handling fees.

8. Local in other countries: Support South Korea (KaKaoPay, Toss, PayCo), Cambodia, Thailand (TrueMoney, LINE PAY, ShopeePay), Pakistan (Easypaisa, JAZZCASH), etc.

The website will add/update payment methods in real time to support local payments in more countries.

What currencies does 94LIVES support?

94LIVES supports more than 220 countries and regions around the world. Product display prices are mainly in US dollars, and it also supports multiple mainstream currencies:

Major currencies: US dollar (USD), Australian dollar (AUD), euro (EUR), British pound (GBP), Canadian dollar (CAD).

Asian currencies: Hong Kong dollar (HKD), Malaysian ringgit (MYR), New Taiwan dollar (TWD), Singapore dollar (SGD).

Automatic exchange rate conversion: The exchange rate is automatically adjusted according to the international exchange rate during the transaction, and the system automatically converts it into US dollars or local currency for payment.

Coverage area

94LIVES services cover major countries and regions around the world, including:

Americas: United States, Canada, Brazil

Europe: United Kingdom, Germany, France, Italy, Netherlands, Switzerland, Denmark, Ireland

Asia Pacific: Australia, Japan, South Korea, Singapore, Malaysia, New Zealand

Other regions: South Africa, etc.

Customer service and support

7x24 hour customer service: 24/7 online customer service is available to answer users’ questions and handle payment issues.

After-sales guarantee: A complete after-sales service system ensures user purchasing experience.

Processing time: The goods are shipped automatically, and the redemption code is usually issued within 1 minute after successful payment.

By purchasing XBOX gift cards (Hong Kong/USA) through 94LIVES, you can not only enjoy the convenient experience of automatic shipping, but also avoid exchange rate losses and payment obstacles. The platform's professional services and multiple protection mechanisms ensure that you can obtain redemption codes safely and efficiently, and enjoy the rich game and entertainment content of the Microsoft Store and Xbox Store.