Product introduction

Product name: Star Sailors

Product type: game

Product area service: International server

Recharge type: Prism

Recharge method: Recharge on the official website (submit your game account and contact customer service after payment)

Prism Recharge Instructions

1. This product is a recharge service for the in-game currency "Prism" of the "Star Sailors" international server.

2. After the payment is successful, please contact 94LIVES online customer service and we will process the recharge for you as soon as possible.

3. 94LIVES recharge: Enjoy the real-time activities on the official website. Please refer to the official website for specific payment.

How to recharge Star Sailors Prism on 94LIVES? The detailed steps are as follows:

Step One: Visit 94LIVES

Open the browser to visit the 94LIVES official website and enter in the search bar“ Star Sailors”Or go directly to the relevant product page；

Step 2: Select recharge products

94LIVES provides a variety of prism face value options, please choose according to your needs.；

Step 3: Fill in the recharge information

Enter your Game account, confirm that the recharge account information is accurate；

Important note: After placing an order and paying on the platform, you need to contact the platform customer service to handle it for you. Manual one-on-one service, and 24-hour customer service online processing orders.

Step 4: Select payment method and complete payment

Choose the appropriate currency and payment method according to your region. 94LIVES supports payment in all currencies. The system automatically converts according to the international exchange rate. After the payment is completed, the order enters the processing process.；

Step 5: Contact customer service to confirm the recharge has arrived.

After the recharge product is successfully paid, please contact 94LIVES online customer service for processing. The recharge is usually completed within 1 minute, and then you can log in to the game to check the prism balance.

Receipt method:

1. After the product is successfully paid, it will be available within 1 minute after contacting customer service.；

2. Your order will be processed immediately after contacting customer service, and the recharge is usually completed within 1 minute.；

3. If there are too many orders on the website and the delivery speed of your order is abnormal, please contact online customer service directly and we will give priority to you.

Notes on Prism Recharge

Account security and risk tips

Account information protection: All official recharge portals will not ask for non-essential information. If you encounter such a request, please stop operating immediately.；

Real-name authentication requirements: Make sure the game account has completed real-name authentication, otherwise it may affect the recharge process.；

Please recharge through formal channels such as 94LIVES to avoid risks caused by private transactions；

Information verification and error handling

Information accuracy: Carefully check the relevant information of the recharge account to avoid recharge failure due to filling errors.；

Error handling mechanism: If there is a recharge error due to the 94LIVES platform, it can be refunded after verification.；

Arrival time: If there are too many orders on the website and the delivery speed is abnormal, you can directly contact the online customer service for priority processing.；

Star Sailors and Prism Introduction

"Star Sailors" is an adventure game with interstellar travel as the background. Players will travel with their partners through the vast universe, explore unknown planets, and form deep bonds.

prism is the core currency in the game and is used to summon partners, purchase resources, unlock plots, etc. It is an indispensable and important prop in your interstellar journey.

Main uses of prisms

1. Summon partners: Use prism to summon new partners in the recruitment system to expand your team lineup；

2. Purchase resources: Purchase various development materials, physical potions and advanced props in the game mall；

3. Unlock the plot: Pay prism to unlock special plot chapters and hidden levels to experience more story content；

4. Limited activities: Participate in limited-time activities and draws within the game to obtain rare costumes and limited rewards.

Platform usage restrictions

Scope of application: This recharge is applicable to the international server of "Star Sailors"；

Usage restrictions: Prisms can only be used in designated consumption scenarios within the game.；

Device compatibility: supports Apple system (iOS) and Android system (Android)；

Frequently Asked Questions (FAQ)

Q1: What should I do if the prism does not arrive in my account after recharging?

A: First check the network connection, then restart the game client and check the mail or backpack. If it still shows that the account has not been received, you can contact 94LIVES online customer service to handle it, or wait 24 hours before confirming.

Q2: Can I get a refund if I fill in the wrong recharge account number?

A: If the recharge is incorrect due to platform reasons, the refund can be processed after passing the verification. Please be sure to check the recharge account information carefully to avoid recharge failure due to filling errors.

Q3: How to find my game account?

A: You can find your game account information in the account management or settings page of the game login interface.

Q4: What safety matters need to be paid attention to during the recharge process?

A: Make sure to operate in a safe network environment and avoid using public WiFi； Confirm game account twice before payment ； Keep screenshots of transaction vouchers for future reference.

Q5: How is the recharge pricing of 94LIVES determined?

A: The pricing of products on the 94LIVES platform follows market principles. The final sales price is composed of product cost, platform service fees, payment channel fees, taxes, etc. The pricing is transparent and reasonable.

Q6: Are there any discounts for large recharges?

A: Yes, there are usually additional gifts for large recharges. The details are shown on the recharge page.

What payment methods does 94LIVES support?

94LIVES is very friendly to Taiwanese users and covers almost all local mainstream non-cash payment methods:

Local payment methods in Taiwan

1. Credit card/debit card: Supports credit cards or debit cards issued by global card groups such as Visa, Mastercard, and JCB.

2. PayPal: A global third-party payment platform that supports PayPal wallet and PayPal card payments.

3. Apple Pay/Google Pay: Supports fast biometric payments through mobile wallets.

4. Gash member wallet: supports the Gash wallet commonly used by local game players in Taiwan.

5. Jiekou Payment (JKOPAY): Taiwan’s most popular scan-code payment tool, you can now enjoy a 20% discount on website activity fees for a limited time.

6. LINE Pay: The current website supports fast payment without authentication, and you can enjoy a 50% discount on the handling fee for a limited time.

7. Supermarket barcode: Support collection and payment through convenience stores such as 7-11, FAMIPORT, and Life-ET.

8. Supermarket code: The current website supports authentication-free and fast payment, and supports collection and payment at the four major convenience stores in Taiwan.

9. Bank transfer and Yushan Bank: Supports all bank debit cards in Taiwan, and allows direct transfer and payment in New Taiwan Dollars through physical ATMs, online banking or mobile banking.

Global payment methods

1. International credit cards/stored-value cards: supports credit cards or debit cards issued by Visa, Mastercard, American Express (AMEX), Dinner, Discover and other card groups around the world.

2. PayPal: A global third-party payment platform that supports PayPal wallet and PayPal card payments.

3. Apple Pay/Google Pay: Supports fast biometric payments through mobile wallets.

4. Local payment in Hong Kong: Supports AlipayHK and WeChat Pay HK, and can directly use mobile payment to complete a convenient payment experience.

5. Local payment in Malaysia: Touch 'n Go, FPX, DuitNow, ShopeePay, etc. TNG on the current website can enjoy a 30% discount on handling fees for a limited time.

6. Local payment in Singapore: Paynow supports major banks in Singapore, and now enjoys a 30% discount on website activity fees for a limited time.

7. Local payment in Taiwan: Supports local mainstream wallet payments such as JKOPAY, LINEPAY, supermarkets, bank transfers, etc., and some payment methods have limited-time discounts on handling fees.

8. Local in other countries: Support South Korea (KaKaoPay, Toss, PayCo), Cambodia, Thailand (TrueMoney, LINEPAY, ShopeePay), Pakistan (Easypaisa, JAZZCASH), etc.

The website will add/update payment methods in real time to support local payments in more countries.

What currencies does 94LIVES support?

94LIVES supports more than 220 countries and regions around the world. Product display prices are mainly in US dollars, and it also supports multiple mainstream currencies:

Major currencies: US dollar (USD), Australian dollar (AUD), euro (EUR), British pound (GBP), Canadian dollar (CAD)；

Asian currencies: Hong Kong dollar (HKD), Malaysian ringgit (MYR), New Taiwan dollar (TWD), Singapore dollar (SGD)；

Automatic exchange rate conversion: The exchange rate is automatically adjusted according to the international exchange rate during the transaction, and the system automatically converts it into US dollars or local currency for payment.；

Coverage area

94LIVES services cover major countries and regions around the world, including:

Americas: United States, Canada, Brazil

Europe: United Kingdom, Germany, France, Italy, Netherlands, Switzerland, Denmark, Ireland

Asia Pacific: Australia, Japan, South Korea, Singapore, Malaysia, New Zealand

Other regions: South Africa, etc.

Customer service and support

7x24 hour customer service: 24/7 online customer service to answer users’ questions and handle payment issues

After-sales guarantee: Complete after-sales service system to ensure user recharge experience

Processing time: The product is usually recharged within 1 minute after the payment is successful and customer service is contacted.

By recharging the "Star Sailors" prism through 94LIVES, users can not only enjoy a convenient payment experience, but also avoid exchange rate losses and payment obstacles. The platform's professional services and multiple guarantee mechanisms ensure that users can complete recharge operations safely and efficiently, focusing on the interstellar adventure of Star Sailors.