Product introduction

Product name: TopVoice

Product Type: Social/Voice Platform

Product area service: domestic version

Recharge method: Official ID direct deposit (submit account number, system automatically processes)

TopVoice Recharge Instructions

1. Top Voice Diamond/T Coin recharge is direct from the official ID. When placing an order, you must fill in the correct Top Voice account ID.；

2. Diamonds are the universal virtual currency within the Top Voice platform and can be used to purchase gifts, unlock privileges, participate in activities, etc.；

3. T coins are another virtual currency within the Top Voice platform, which can be used to reward anchors, purchase special props, etc.；

4. After the payment is completed, the system will automatically complete the recharge and issue it for you without contacting customer service.；

5. Please check the account information carefully when placing an order to ensure it is filled in accurately.

How to top up Top Voice on 94LIVES? The detailed steps are as follows:

Step One: Visit 94LIVES

Open the browser to visit the 94LIVES official website and enter in the search bar" TopVoice"Or go directly to the relevant product page；

Step 2: Select recharge products

94LIVES provides a variety of top voice denominations to choose from. Diamond denominations include 1,000, 5,000, 10,000, 50,000, and 100,000. T coin denominations include 10, 50, 100, 500, and 1,000. Please choose the corresponding product according to your needs.；

Step 3: Fill in the recharge information

Enter your Top Voice account ID and confirm that the recharge account is accurate；

Important note: Please check the account information carefully. The recharge issuance is automatically processed by the system to prevent account errors leading to issuance failure.

Step 4: Select payment method and complete payment

Choose the appropriate currency and payment method according to your region. 94LIVES supports payment in all currencies. The system automatically converts according to the international exchange rate. After the payment is completed, the order enters the processing process.；

Step 5: Confirm the recharge is received

After the recharge product is successfully paid, the system will automatically process and complete the issuance. Diamonds/T coins usually arrive in the account within 1-10 minutes, and then you can log in to the Top Voice account to check the balance and confirm the arrival status.

Receipt method:

1. After the product is successfully paid, it will arrive within 1-10 minutes.；

2. The system automatically processes orders and can complete the issuance without contacting customer service.；

3. If there are too many orders on the website and the delivery speed of your order is abnormal, please contact online customer service and we will give priority to you.

TopVoice Recharge Notes

Account security and risk tips

Account information protection: All official recharge portals will not ask for sensitive information such as passwords. Please stop operating immediately if you encounter such a request.；

Account query method: After logging in to Top Voice APP, you can check your account ID on the [My] or [Settings] page；

There are certain risks in informal channels or private stored value, including account control and rules and penalties, so you need to pay more attention to them.；

Information verification and error handling

Information accuracy: Carefully check the recharge account information to avoid issuance failure due to filling errors.；

Error handling mechanism: If there is a recharge error due to the 94LIVES platform, it can be refunded after verification.；

Arrival time: If there are many orders on the website and the delivery speed is abnormal, you can directly contact the online customer service for priority processing.

Top Voice and Diamond/T Coin Introduction

TopVoice It is a popular voice social platform where users can create voice rooms, chat and interact with friends, listen to exciting content, and enjoy a rich social entertainment experience.

diamond It is a general virtual currency within the Top Voice platform and can be used to purchase exquisite gifts for anchors, unlock VIP privileges, participate in platform activities, etc.

T coin It is another virtual currency within the Top Voice platform, which can be used to reward hosts, purchase special props and emoticons, etc., to enrich your social interaction methods.

The main uses of diamonds and T coins

1. Give gifts: Purchase exquisite gifts and give them to your favorite anchors to express your support and love.；

2. Unlock privileges: become a VIP member and enjoy exclusive logos, special effects and other privileges；

3. Reward interaction: Use T coins to reward anchors, participate in live broadcast room interactions, and increase activity；

4. Participate in activities: consume diamonds to participate in fun activities such as platform draws and quizzes.

Platform usage restrictions

Scope of application: This recharge is applicable to Top Voice (domestic version)；

Usage restrictions: Diamonds and T coins can only be consumed within the Top Voice platform and cannot be exchanged for cash or used on other platforms.；

Device compatibility: Supports Apple system (iOS) and Android system (Android).

Frequently Asked Questions (FAQ)

Q1: What should I do if the diamonds/T coins do not arrive after recharging?

A: First check the network connection, then log in to Top Voice again to check the balance. If it still shows that the account has not been received, you can contact 94LIVES online customer service to handle it, or wait for 1-10 minutes and confirm again.

Q2: Can I get a refund if I fill in the wrong recharge account number?

A: If the recharge is incorrect due to platform reasons, the refund can be processed after passing the verification. Please be sure to check the recharge account information carefully to avoid issuance failure due to filling errors.

Q3: How long are diamonds and T coins valid for?

A: The diamonds and T-coins that have been recharged are valid for a long time and will not expire and can be used at any time.

Q4: How to check my Top Voice account ID?

A: After logging into Top Voice APP, you can view your account ID at the top of the [My] page or [Settings] - [Account Information].

Q5: Can diamonds and T coins be converted into each other?

A: Diamonds and T-coins are two different virtual currencies. Generally, they cannot be converted into each other. The details are subject to the platform rules.

Q6: What safety matters need to be paid attention to during the recharge process?

A: Make sure to operate in a safe network environment and avoid using public WiFi； Confirm account information twice before payment ； Keep screenshots of transaction vouchers for future reference.

What payment methods does 94LIVES support?

94LIVES is very friendly to Taiwanese users and covers almost all local mainstream non-cash payment methods:

Local payment methods in Taiwan

1. Credit card/debit card: Supports credit cards or debit cards issued by global card groups such as Visa, Mastercard, and JCB.

2. PayPal: A global third-party payment platform that supports PayPal wallet and PayPal card payments.

3. Apple Pay/Google Pay: Supports fast biometric payments through mobile wallets.

4. Gash member wallet: supports the Gash wallet commonly used by local game players in Taiwan.

5. Jiekou Payment (JKOPAY): Taiwan’s most popular scan-code payment tool, you can now enjoy a 20% discount on website activity fees for a limited time.

6. LINE Pay: The current website supports fast payment without authentication, and you can enjoy a 50% discount on the handling fee for a limited time.

7. Supermarket barcode: Support collection and payment through convenience stores such as 7-11, FAMIPORT, and Life-ET.

8. Supermarket code: The current website supports authentication-free and fast payment, and supports collection and payment at the four major convenience stores in Taiwan.

9. Bank transfer and Yushan Bank: Supports all bank debit cards in Taiwan, and allows direct transfer and payment in New Taiwan Dollars through physical ATMs, online banking or mobile banking.

Global payment methods

1. International credit cards/stored-value cards: supports credit cards or debit cards issued by card groups such as Visa, Mastercard, American Express (AMEX), Diners, and Discover around the world.

2. PayPal: A global third-party payment platform that supports PayPal wallet and PayPal card payments.

3. Apple Pay/Google Pay: Supports fast biometric payments through mobile wallets.

4. Local payment in Hong Kong: Supports AlipayHK and WeChat Pay HK, and can directly use mobile payment to complete a convenient payment experience.

5. Local payment in Malaysia: Touch 'n Go, FPX, DuitNow, ShopeePay, etc. TNG on the current website can enjoy a 30% discount on handling fees for a limited time.

6. Local payment in Singapore: Paynow supports major banks in Singapore, and now enjoys a 30% discount on website activity fees for a limited time.

7. Local payment in Taiwan: Supports local mainstream wallet payments such as JKOPAY, LINEPAY, supermarkets, bank transfers, etc., and some payment methods have limited-time discounts on handling fees.

8. Local in other countries: Support South Korea (KaKaoPay, Toss, PayCo), Cambodia, Thailand (TrueMoney, LINEPAY, ShopeePay), Pakistan (Easypaisa, JAZZCASH), etc.

The website will add/update payment methods in real time to support local payments in more countries.

What currencies does 94LIVES support?

94LIVES supports more than 220 countries and regions around the world. Product display prices are mainly in US dollars, and it also supports multiple mainstream currencies:

Major currencies: US dollar (USD), Australian dollar (AUD), euro (EUR), British pound (GBP), Canadian dollar (CAD)；

Asian currencies: Hong Kong dollar (HKD), Malaysian ringgit (MYR), New Taiwan dollar (TWD), Singapore dollar (SGD)；

Automatic exchange rate conversion: The exchange rate is automatically adjusted according to the international exchange rate during the transaction, and the system automatically converts it into US dollars or local currency for payment.；

Coverage area

94LIVES services cover major countries and regions around the world, including:

Americas: United States, Canada, Brazil

Europe: United Kingdom, Germany, France, Italy, Netherlands, Switzerland, Denmark, Ireland

Asia Pacific: Australia, Japan, South Korea, Singapore, Malaysia, New Zealand

Other regions: South Africa, etc.

Customer service and support

7x24 hour customer service: 24/7 online customer service to answer users’ questions and handle payment issues；

After-sales guarantee: Complete after-sales service system to ensure user recharge experience；

Processing time: Products are usually distributed within 1-10 minutes after successful payment.

By recharging Top Voice with 94LIVES, users can not only enjoy a convenient payment experience, but also avoid exchange rate losses and payment obstacles. The platform's professional services and multiple guarantee mechanisms ensure that users can complete recharge operations safely and efficiently and enjoy the unlimited fun of voice social networking.