Product introduction

Product name: Moko Live

Product Type: Social/Entertainment

Recharge method: ID direct recharge (submit your Moko account ID and the system will automatically process it)

Moko Gold recharge instructions

1. By recharging Moko Gold through 94LIVES, all users can enjoy the official standard price, which is more cost-effective than in-app purchases (especially Apple iOS users can avoid additional fees).

2. Use the ID direct recharge mode: After payment, the system automatically completes the recharge based on the Moko account ID you submitted, without manual intervention.

How to recharge Moko Gold on 94LIVES? The detailed steps are as follows:

Step One: Visit 94LIVES

Open the browser to visit the 94LIVES official website and enter in the search bar“ Moko Gold”Or go directly to the product page.

Step 2: Select the Gold face value

94LIVES provides a variety of Gold denominations, choose according to your needs.

Step 3: Fill in the recharge information

Please enter your Moko account ID(You can view it in "My" → "Personal Information" in the App) and confirm it is correct.

Step 4: Select payment method and complete payment

Choose the appropriate currency and payment method according to your region. 94LIVES supports payment in all currencies. The system automatically converts according to the international exchange rate. After the payment is completed, the order enters the processing process.

Step 5: Confirm arrival

After the payment is successful, the system will automatically process it and the Gold will arrive in your account within 1 minute. You can open Moko App → enter "My" → check the Gold balance.

Receipt method:

1. The product is directly charged by ID, and the system will automatically ship it after successful payment.

2. Gold will arrive in your account within 1 minute.

3. If you encounter system delays or order backlogs, please consult 94LIVES online customer service and we will give you priority.

Notes on recharging Moko Gold

Account security and risk tips

Account information protection: Please recharge through formal platforms such as 94LIVES. There are certain risks in informal channels.

Information verification and error handling

Information accuracy: Please confirm that the Moko account ID and face value are correct before purchasing.

Error handling mechanism: If the recharge is incorrect due to 94LIVES platform reasons (such as system failure), it can be refunded after verification.

Arrival time: If the account does not arrive within 1 minute, please contact 94LIVES online customer service and provide the order number, we will check it first.

Protection of minors: Minors should recharge with the consent of their guardian.

Device Support: Supports iOS and Android devices.

Introduction to Moko and Gold

Moko It is a globally popular live voice social platform. Users can chat, sing, play games and interact with anchors in real time in the live broadcast room.

Gold It is the core consumption resource in the Moko platform and can be used to purchase gifts, give to anchors, unlock privileges, etc. It is an important tool to enhance the interactive experience.

Main uses of Gold

1. Give gifts: Purchase virtual gifts in the live broadcast room and give them to the host to express your support.

2. Unlock privileges: Use Gold to become a member or obtain exclusive logos, entrance special effects, etc.

3. Participate in activities: Use Gold to participate in platform draws, quizzes and other activities to win rewards.

4. Reward content: Reward high-quality live voice content.

Platform usage restrictions

Scope of application: Only available on Moko platform.

Usage restrictions: Gold can only be used within Moko, and reverse redemption is not supported.

Device support: Supports Apple system (iOS) and Android system (Android).

Frequently Asked Questions (FAQ)

Q1: What should I do if the Gold does not arrive after recharging?

A: First check the network and restart Moko App to check the balance. If the account has not arrived after more than 1 minute, please contact 94LIVES online customer service and provide the order number. We will check and process it within 1 hour.

Q2: Can the recharge information be refunded if it is filled in incorrectly?

A: If the recharge is incorrect due to platform reasons, the refund can be processed after passing the verification. Please be sure to check your Moko account ID carefully to avoid recharge failure due to filling errors.

Q3: How can Apple users enjoy better prices?

A: Recharging Moko Gold through 94LIVES can avoid Apple App Store in-app purchase fees and effectively save costs.

Q4: What safety matters need to be paid attention to during the recharge process?

A: Make sure to operate on a secure network and do not use public WiFi； Confirm Moko account ID twice before payment ； Keep a screenshot of the order.

Q5: Is 94LIVES’s Gold pricing transparent?

A: Yes, platform pricing follows market principles and includes product costs, service fees, payment channel fees, etc., with no hidden fees.

Q6: Are there any discounts for large recharges?

A: Some denominations will be given extra Gold, the details are shown on the recharge page.

What payment methods does 94LIVES support?

94LIVES is very friendly to Taiwanese users and covers almost all local mainstream non-cash payment methods:

Local payment methods in Taiwan

1. Credit card/debit card: Supports credit cards or debit cards issued by global card groups such as Visa, Mastercard, and JCB.

2. PayPal: A global third-party payment platform that supports PayPal wallet and PayPal card payments.

3. Apple Pay/Google Pay: Supports fast biometric payments through mobile wallets.

4. Gash member wallet: supports the Gash wallet commonly used by local game players in Taiwan.

5. Jiekou Payment (JKOPAY): Taiwan’s most popular scan-code payment tool, you can now enjoy a 20% discount on website activity fees for a limited time.

6. LINE Pay: The current website supports fast payment without authentication, and you can enjoy a 50% discount on the handling fee for a limited time.

7. Supermarket barcode: Support collection and payment through convenience stores such as 7-11, FAMIPORT, and Life-ET.

8. Supermarket code: The current website supports authentication-free and fast payment, and supports collection and payment at the four major convenience stores in Taiwan.

9. Bank transfer and Yushan Bank: Supports all bank debit cards in Taiwan, and allows direct transfer and payment in New Taiwan Dollars through physical ATMs, online banking or mobile banking.

Global payment methods

1. International credit cards/stored-value cards: supports credit cards or debit cards issued by Visa, Mastercard, American Express (AMEX), Dinner, Discover and other card groups around the world.

2. PayPal: A global third-party payment platform that supports PayPal wallet and PayPal card payments.

3. Apple Pay/Google Pay: Supports fast biometric payments through mobile wallets.

4. Local payment in Hong Kong: Supports AlipayHK and WeChat Pay HK, and can directly use mobile payment to complete a convenient payment experience.

5. Local payment in Malaysia: Touch 'n Go, FPX, DuitNow, ShopeePay, etc. TNG on the current website can enjoy a limited-time 30% discount on handling fees.

6. Local payment in Singapore: Paynow supports major banks in Singapore, and now enjoys a 30% discount on website activity fees for a limited time.

7. Local payment in Taiwan: Supports local mainstream wallet payments such as JKOPAY, LINEPAY, supermarkets, bank transfers, etc., and some payment methods have limited-time discounts on handling fees.

8. Local in other countries: Support South Korea (KaKaoPay, Toss, PayCo), Cambodia, Thailand (TrueMoney, LINEPAY, ShopeePay), Pakistan (Easypaisa, JAZZCASH), etc.

The website will add/update payment methods in real time to support local payments in more countries.

What currencies does 94LIVES support?

94LIVES supports more than 220 countries and regions around the world. Product display prices are mainly in US dollars, and it also supports multiple mainstream currencies:

Major currencies: US dollar (USD), Australian dollar (AUD), euro (EUR), British pound (GBP), Canadian dollar (CAD).

Asian currencies: Hong Kong dollar (HKD), Malaysian ringgit (MYR), New Taiwan dollar (TWD), Singapore dollar (SGD).

Automatic exchange rate conversion: The exchange rate is automatically adjusted according to the international exchange rate during the transaction, and the system automatically converts it into US dollars or local currency for payment.

Coverage area

94LIVES services cover major countries and regions around the world, including:

Americas: United States, Canada, Brazil, Mexico

Europe: United Kingdom, Germany, France, Italy, Spain, Netherlands, Switzerland, Denmark, Ireland

Asia Pacific: Australia, Japan, South Korea, Singapore, Malaysia, New Zealand, Thailand, Vietnam, Indonesia, India

Other regions: South Africa, United Arab Emirates, etc.

Customer service and support

7x24-hour customer service: 24/7 online customer service is available to answer users’ questions and handle payment issues.

After-sales guarantee: A complete after-sales service system ensures user recharge experience. Problems caused by the platform will be refunded after verification.

Processing time: Products are usually recharged within 1 minute after successful payment.

By recharging Moko Gold through 94LIVES, you can not only enjoy the official standard price, but also get the official recharge guarantee and a convenient experience without waiting. The platform's professional services and multiple guarantee mechanisms ensure that you can complete the recharge safely and efficiently and enjoy Moko's voice social fun.