Product introduction

Product name: Zhicha

Product Type: Social Voice

Product content: VIP members, SVIP members

Recharge method: Official website recharge (contact customer service after payment)

ZhiLiao recharge instructions

1. This product is a recharge for the membership service within the Zhiliao app, and the activation is completed through the official website system

2. Please fill in the account information accurately when placing an order to ensure that the account can be logged in and used normally.

3. After completing the payment, contact customer service to assist in completing the membership activation process.

4. Recharge is handled by the official system to ensure stable and smooth activation.

The detailed steps to recharge Zhichao membership on 94LIVES are as follows:

Step One: Visit 94LIVES

Open the browser to visit the 94LIVES official website, enter "Zhiliao" in the search bar or directly enter the corresponding product page

Step 2: Select membership type

Choose the recharge option corresponding to VIP membership or SVIP membership according to your own needs

Step 3: Fill in the recharge information

Enter your Zhiliao account number and carefully check the account information to ensure it is accurate

Important note: Please check the account information carefully to avoid filling in errors that may affect membership activation.

Step 4: Select payment method and complete payment

Select the corresponding currency and payment method according to your region. After completing the payment, the order enters the processing process.

Step 5: Contact customer service to complete activation

After the payment is successful, contact online customer service. The customer service will assist in completing the membership activation. The account will be available within 1-10 minutes.

Receipt method:

1. After successful payment and contacting customer service, the membership will be completed within 1-10 minutes and take effect.

2. Customer service will handle the activation operation for you as soon as possible after receiving the order information.

3. After receiving the account, you can directly log in to the app to check the membership status and corresponding rights.

Notes on recharging

Account security and risk tips

Please perform recharge operations in a secure network environment and properly keep your personal account information

Ensure that the account status is normal and there are no abnormal restrictions to avoid affecting membership activation.

Recharge only through 94LIVES official channels to ensure account and transaction security

Information verification and error handling

Be sure to check your account number before submitting an order to avoid incorrect information.

If the activation is abnormal due to platform reasons, it can be refunded after verification.

If you encounter any problems during the opening process, you can contact online customer service at any time for assistance.

Protection of minors

Minors must be accompanied by their guardians before recharging.

Please arrange your consumption reasonably and sign up for membership rationally.

ZhiLiao application introduction 

Zhiliao is a mainstream social voice application that provides users with diverse experiences such as real-time voice interaction, social matching, and interactive entertainment.

VIP and SVIP members can unlock exclusive benefits and advanced services to comprehensively enhance the user experience.

Main purpose

1. Unlock exclusive voice rooms and high-quality interactive social scenes

2. Obtain priority access to popular rooms and avoid queuing restrictions

3. Enjoy exclusive identity badges, entrance special effects and personalized display privileges

4. Receive daily exclusive benefits and interactive privileges to enrich the user experience

5. SVIP members enjoy higher-level rights, stronger matching priority and more exclusive rewards

Platform restrictions

Applicable devices: Supports iOS and Android system devices

Applicable accounts: Applicable to Zhiliao official genuine application accounts

Usage rules: After activation, members can only use their own accounts within the app.

Frequently Asked Questions (FAQ)

Q1: What should members do if the recharge does not arrive in time?

A: Please contact the online customer service in time after the payment is completed. Under normal circumstances, the payment will be received within 1 minute. If it is not displayed, you can restart the application to view it.

Q2: What should I do if I fill in the wrong account number?

A: Please be sure to fill in your account information accurately and check it carefully before submitting to avoid affecting membership activation.

Q3: Does the membership support all device systems?

A: Supports iOS and Android system devices, both can be opened and used normally.

Q4: Do I need to provide additional information to open a membership?

A: You only need to provide your ZhiLiao account. No other irrelevant information is required to ensure account security.

Q5: How do members use their rights after receiving their account?

A: After logging into the app and entering the member center, you can view and use all VIP or SVIP exclusive benefits.

What payment methods does 94LIVES support?

Local payment methods in Taiwan

1. Credit card/debit card: supports credit cards or debit cards issued by global card groups such as Visa, Mastercard, JCB, etc.

2. PayPal: A global third-party payment platform that supports PayPal wallet and PayPal card payments.

3. Apple Pay/Google Pay: Supports fast biometric payments through mobile wallets

4. Gash member wallet: supports the Gash wallet commonly used by local users in Taiwan

5. Jiekou Payment (JKOPAY): A very popular scan-code payment tool in Taiwan. During the website activity, you can enjoy a limited-time discount on the handling fee.

6. LINE Pay: Supports extremely fast payment without authentication, and you can enjoy limited-time discounts on handling fees during website activities.

7. Supermarket barcode: Support collection and payment through convenience stores such as 7-11, FAMIPORT, Life-ET, etc.

8. Supermarket code: supports authentication-free and extremely fast payment, and can complete collection and payment at Taiwan’s four major convenience stores.

9. Bank transfer and Yushan Bank: All bank financial cards in Taiwan are supported, and transfers in New Taiwan Dollars can be made through ATMs, online banking or mobile banking.

Global payment methods

1. International credit cards/stored-value cards: Support Visa, Mastercard, American Express (AMEX), Diners, Discover, etc.

2. PayPal: A global third-party payment platform that supports wallet balance and associated card payments.

3. Apple Pay/Google Pay: Quick biometric payment with mobile wallet

4. Hong Kong local payment: AlipayHK, WeChat Pay HK

5. Local payment in Malaysia: Touch 'n Go, FPX, DuitNow, ShopeePay

6. Local payment in Singapore: Paynow, supports mainstream banks in Singapore

7. Payment in other regions: South Korea (KaKaoPay, Toss, PayCo), Thailand (TrueMoney, LINE Pay, ShopeePay), Pakistan (Easypaisa, JAZZCASH)

Supported currencies

94LIVES supports more than 220 countries and regions around the world. Product prices are mainly in US dollars, and it also supports multiple mainstream currencies.

Major currencies: US dollar (USD), Australian dollar (AUD), euro (EUR), British pound (GBP), Canadian dollar (CAD)

Asian currencies: Hong Kong dollar (HKD), Malaysian ringgit (MYR), New Taiwan dollar (TWD), Singapore dollar (SGD)

Automatic exchange rate conversion: Automatically adjust according to the real-time international exchange rate during transactions, and the system automatically completes conversion settlement

Coverage area

94LIVES services cover major countries and regions around the world, including

Americas: United States, Canada, Brazil

Europe: United Kingdom, Germany, France, Italy, Netherlands, Switzerland, Denmark, Ireland

Asia Pacific: Australia, Japan, South Korea, Singapore, Malaysia, New Zealand

Other regions: South Africa, etc.

Customer service support

7x24 hour customer service: 24/7 online customer service to answer users’ questions and handle payment and order issues

After-sales guarantee: A complete after-sales service system ensures a smooth membership activation experience

Processing time: The order is usually completed and credited within 1-10 minutes after the payment is successful.

Via 94LIVES, you can open notification chat VIP and SVIP members to enjoy convenient payment, fast payment and security services, and experience the high-quality social voice service in the app with peace of mind.