• Product Introduction

1. Product name: Tencent Animation

2. Product Type: Comics/Entertainment

3. Product area server: domestic version/main version/Chinese server

4. Recharge method: Log in and recharge

• Scope of application

1. This recharge applies to Tencent Animation Coupons and members' recharges;

2. Both Android and IOS can be recharged.

• Recharge instructions

Tencent AnimationTo log in to recharge, please confirm whether your login method is logged in via WeChat or QQ. After payment, please contact online customer service as soon as possible, log in to i recharge, manual 1-to-1 service, and 24-hour customer service online.

• What should I do if I fill in the wrong recharge account? Can I get a refund?

1. If we have completed the recharge according to the information you filled in, it will not be refunded. If the recharge error occurs due to our platform, it can be refunded after verification.

2. Please do not log in to the account before the transaction is completed to avoid the recharge failure or the recharge cannot be recharged due to the top account.

• Received method

1. After the product payment is successful, it will be automatically received within 1-2 minutes;

2. Recharge products on behalf of others, and process your order as soon as possible after contacting customer service, and usually complete the recharge within 1 minute;

3. If you encounter a large number of orders on the website, causing your order delivery speed to be abnormal, please contact the online customer service directly and give priority to your handling.

• About the platform product pricing rules

• The 94LIVES service platform product pricing rules follow the provisions of the "Price Law of the People's Republic of China" and the "Government's Rules for Pricing Behavior", adhere to the principles of scientificity, fairness and transparency in formulating commodity prices, and are formulated comprehensively based on the social average cost of relevant goods or services, market supply and demand conditions, and consumer affordability. The final sales price of all products on this platform consists of product costs, platform service fees, payment channel handling fees, taxes and other parts, specifically:

1. The cost of goods is mainly the procurement cost paid by this platform to suppliers;

2. The platform service fee is mainly a service fee charged by the 94LIVES platform to provide product recharge services to Chinese users around the world;

3. The payment channel handling fee mainly refers to the transaction handling fee collected by third-party payment channels that this platform cooperates with;

4. Taxes refer to the various taxes and fees paid by this platform to the state tax authorities in accordance with the law.

• About Tencent Animation

Tencent Anime serializes many of the hottest authentic animation content at home and abroad, including original Chinese animation, original animation, genuine Japanese cartoons, etc., providing tens of millions of animation enthusiasts with one-stop all-round animation services in comics, animations, information, and forums.