l  Product Introduction

n  Product name: Douyu recharge/shark fin recharge/douyu TV recharge

n  Product Type: Live/Video/Social/Shopping

n  Product area server: domestic version/main version/Chinese server

n  Recharge method: direct account recharge

n  Scope of application:

u  Fish TV Douyu Live Shark Fin, Noble Consumer Use in APP

l  Recharge instructions

n  1. If you are logging in with an official website account, please fill in the correct recharge information. If we have completed recharge according to the error information you filled in, then it will not be refunded.

n  2. If you are logging in with Apple ID, it is recommended that you recharge your Apple account balance.

What should I do if I fill in the wrong recharge account? Can I get a refund?

u  If we have completed the recharge according to the information you filled in, it will not be refunded. If the recharge error caused by our platform, it can be refunded after verification.

u  If the point-card products that do not affect the secondary sales, contact online customer service to help resell them, but the waiting time is uncertain.

l  Purchase Process

      1. Select the face value you want according to the prompts on the page and fill in the corresponding recharge information;

      2. Click the "Buy Now" button to enter the order page and confirm the order information again;

      3. Select payment method and complete payment;

      4. After the payment is successful, it will be automatically received. In case of special circumstances, the customer service will review and ship the goods based on the recharge information you left, please wait.

l  Received method

n  After the payment of direct charge goods is successful, the account will be automatically received within 1-2 minutes.

n  If you encounter a large number of orders on the website, causing your order delivery speed to be abnormal, please contact the online customer service directly and give priority to your handling.

l  About the platform product pricing rules

n  94LIVESThe pricing rules for product pricing on service platforms follow the provisions of the "Price Law of the People's Republic of China" and the "Government's Rules for Pricing Behavior", adhere to the principles of scientificity, fairness and transparency in formulating commodity prices, and are formulated comprehensively based on the social average cost of relevant goods or services, market supply and demand conditions, and consumer affordability. The final sales price of all products on this platform consists of product costs, platform service fees, payment channel handling fees, taxes and other parts, specifically:

u  1, The cost of goods is mainly the procurement cost paid by this platform to the supplier;

u  2, platform service fees are mainly based on94LIVESThe service fee charged by the platform to provide product recharge services to Chinese users around the world;

u  3, payment channel handling fees mainly refer to transaction fees collected by third-party payment channels that cooperate with this platform;

u  4, Taxes and fees refer to the various taxes and fees paid by this platform to the state tax authorities in accordance with the law.

l  About Douyu

n  Douyu is a barrage live broadcast sharing website that provides users with live video and event broadcast services. Douyu's predecessor was ACFUN Live Broadcast, and it was officially renamed Douyu from January 1, 2014. Douyu mainly focuses on game live broadcasts, covering a variety of live broadcast content such as entertainment, variety shows, sports, outdoors, etc.