l  Product introduction

n  Product name: Tantan recharge/Tantan coin recharge/Tantan membership recharge

n  Product type: Live broadcast/video/social/shopping

n  Product area server: Mainland version/Chinese Server

n  Recharge method: Account Directed recharge

n  Scope of application:

  u  Tantan coins: Due to official restrictions, only accounts in mainland China can be recharged.

  u  Tantan members: According to the latest official requirements, the membership fee may be different depending on the region where the registered mobile phone number is bound.

  u  Overseas version of Tantan coins and member recharge: We needed to login your account for recharging. Please contact online customer service before placing an order to provide you with one-to-one service.

l  Recharge instructions

        1. After the payment is successful, the system will complete the recharge based on the account information you filled in.

        2. Official query website: Log in to your account to query.

        3. The accounts of the Chinese version of Tantan and the overseas version of Tantan are connected and can be used in any region of the world. They can be matched with Tantan users around the world and support global mobile phone numbers.

        4. The membership rights of the Chinese version of Tantan, compared with the membership rights of the overseas version of Tantan, are as follows:

             Chinese version of VIP members ≈ International version of VIP members

             Chinese version of SVIP membership ≈ international version of Premium membership + SEE benefits

             The rights and interests of platinum members and black gold members of the Chinese version are unique to the Chinese version, including one-click matching, 10 times priority recommendation, being the first person she slides to, becoming her top chat, unlimited flash chats, unlimited super likes, exclusive customer service and other rights that the overseas version does not have.

         5. Members of the Chinese version of Tantan have the same benefits at a lower price, and have exclusive rights that the overseas version does not have. Moreover, the usage is universal and the accounts are the same. It is recommended to use the Chinese version of Tantan.

      l  What should I do if I fill in the wrong recharge account number? Can I get a refund?

u  If we have completed the recharge according to the information you filled in, it will not be refundable. If the recharge is incorrect due to our platform, it can be refunded after verification.

u  For point card products that do not affect secondary sales, contact online customer service to help resell them, but the waiting time is uncertain.

l  Purchase process

      1. Directly enter the quantity you want to purchase on the website and fill in your account number.

      2. Confirm the order information, select the payment method, submit the order, and settle the payment.

      3. How to query Tantan ID account: Open Tantan app, enter the personal information page, slide to the bottom, and click on the ID to copy.

l  Receiving method

n  After successful payment for direct deposit products, your account will be automatically credited within 1-2 minutes.

n  If there are too many orders on the website and the delivery speed of your order is abnormal, please contact online customer service directly and we will give priority to you.