Product introduction

Product name: Xinyue Club Yuexiang Card/Obsidian Card/Little Black Card

Product type: Member/VIP service

Product area service: domestic version

Recharge method: Direct recharge through official website account (submit Xinyue Club game account and contact customer service for processing)

Face value specifications: Yuexiang card, Obsidian card, Xiaohei card

Scope of application: Applicable to the activation and renewal of corresponding membership services in Xinyue Club APP.

Xinyue Club Membership Card Recharge Instructions

1. This product is a recharge for Xinyue Club’s official membership service (Yuexiang Card/Obsidian Card/Little Black Card).

2. The recharge method is direct recharge from the official website. Please contact 94LIVES online customer service after payment and provide your Xinyue Club game account, and we will complete the recharge for you.

3. 94LIVES provides 7x24-hour manual customer service to ensure that your order is processed in a timely manner.

Operation steps

Step One: Visit 94LIVES

Open the browser to visit the 94LIVES official website, enter "Xinyue Club Membership Card" in the search bar or directly enter the relevant product page.

Step 2: Select recharge products

94LIVES provides Xinyue Club Yuexiang Card, Obsidian Card, Xiaohei Card and other membership services for you to choose from.

Step 3: Fill in the recharge information

When placing an order, please accurately fill in the Xinyue Club game account you need to recharge.

Step 4: Select payment method and complete payment

Select the appropriate currency and payment method according to your region and complete the payment.

Step 5: Confirm the recharge is received

After successful payment, please contact 94LIVES online customer service immediately to provide order information. Customer service will assist you to complete the official recharge, which usually takes effect within 1 minute. Please check the membership status confirmation in the Xinyue Club APP.

Receiving method

1. This product is a combination of automatic delivery and manual service. After successful payment, please contact online customer service.

2. After receiving your information, the customer service staff will recharge your account through official channels, which is usually completed within 1 minute.

3. You can check the effectiveness of the service in the member center of Xinyue Club APP.

Things to note

Account security and information verification

1. Account security: Please keep your account information properly and only recharge through official or trusted channels.

2. Accurate information: Please carefully check the game account you filled in before recharging. Recharge issues caused by incorrect account information cannot be handled.

3. Protection of minors: Please do not provide recharge services to minors. It is recommended to consume under the guidance of a guardian.

Service and after-sales

1. Account arrival inquiry: After the recharge is completed, please log in to the APP to view it in the personal center or member page.

2. Problem handling: If you encounter any problems, please keep the order number and contact 94LIVES online customer service as soon as possible.

3. Refund policy: If the recharge fails due to reasons on the 94LIVES platform, a refund will be issued for you after verification. Losses caused by users providing incorrect account information cannot be refunded.

Product introduction

Xinyue Club is a growth and interactive platform for Tencent game players. Yuexiang Card, Obsidian Card, and Xiaohei Card are different levels of membership services launched by it, providing players with rich game privileges, identity badges, and exclusive benefits.

Main purpose

1. Game privileges: Enjoy exclusive rewards, bonus cards, gift packs, etc. from designated Tencent games.

2. Identity: Obtain unique member logos, borders, chat bubbles and other social display props.

3. Exclusive benefits: Participate in member-exclusive activities and redeem game props, peripherals, platform coupons, etc.

4. Growth value bonus: Enjoy the accelerated accumulation of Xinyue Club’s growth value and upgrade your membership level faster.

Platform restrictions

1. Scope of application: Only applicable to Xinyue Club accounts in mainland China.

2. Usage restrictions: Member services are bound to the recharge account and cannot be transferred. Specific privileges shall be subject to the official announcement of Xinyue Club.

3. Device compatibility: Supports Xinyue Club APP on iOS and Android devices.

FAQ

Q1: What should I do if the membership service does not take effect after recharging?

A: First, please make sure you have contacted customer service to complete the follow-up operations. Then please log in to the Xinyue Club APP again and view it on the "My" or "Member Center" page. If it still does not take effect, please provide the order number and contact 94LIVES online customer service for processing.

Q2: How to find my Xinyue Club game account?

A: The QQ account or WeChat account you use to log in to Tencent games (such as "Honor of Kings", "Peace Elite", etc.) is your Xinyue Club game account. Please log in to the Xinyue Club APP and confirm on the personal information page.

Q3: Can the game account number be modified or refunded if it is filled in incorrectly?

A: Due to incorrect account information filled in by the user, the amount is recharged to another account and cannot be modified or refunded. Please check carefully before paying. Only when errors are caused by the 94LIVES platform, refunds can be made after verification.

Q4: Can membership cards be activated in combination? How long is the validity period?

A: Member service duration can be superimposed. For the specific validity period rules (for example, the monthly card is 30 days) and when the calculation starts after activation, please refer to the official instructions of Xinyue Club.

Q5: What should I do if the payment is successful but customer service fails to handle it in time?

A: 94LIVES provides 7x24 hours online customer service. After successful payment, you can find the online customer service entrance on the website order details page or contact page, and directly send the order information to get priority processing.

Payment method

Local payment methods in Taiwan

1. Credit/debit card: Supports Visa, Mastercard, JCB, etc.

2. PayPal: Supports PayPal wallet and card-linked payment.

3. Apple Pay/Google Pay: Support mobile wallet fast payment.

4. Jiekou Payment (JKOPAY): Taiwan’s QR code payment tool.

5. LINE Pay: supports authentication-free and extremely fast payment.

6. Supermarket code/barcode: supports payment at convenience stores such as 7-11 and FamilyMart.

7. Bank transfer: Support bank debit cards in Taiwan and Yushan Bank transfers.

Global payment methods

1. International credit cards/stored-value cards: Support Visa, Mastercard, American Express, etc.

2. PayPal: a globally accepted third-party payment platform.

3. Apple Pay/Google Pay: Supports fast biometric payments through mobile wallets.

4. Hong Kong local payment: AlipayHK and WeChat Pay HK are supported.

5. Local payment in Malaysia: Supports Touch 'n Go, FPX, DuitNow, etc.

6. Local payment in Singapore: Paynow is supported.

7. Local payment in other countries: Supports multiple local payment methods in South Korea, Thailand, Pakistan, etc.

Supported currencies

94LIVES supports payment in multiple mainstream currencies around the world, and the product prices displayed are mainly in US dollars:

Major currencies: US dollar (USD), Australian dollar (AUD), euro (EUR), British pound (GBP), Canadian dollar (CAD).

Asian currencies: Hong Kong dollar (HKD), Malaysian ringgit (MYR), New Taiwan dollar (TWD), Singapore dollar (SGD).

Automatic exchange rate conversion: The system will automatically convert the product price into the local currency you choose for payment based on the real-time international exchange rate.

Coverage area

94LIVES services cover major countries and regions around the world, including but not limited to:

Americas: United States, Canada, Brazil

Europe: United Kingdom, Germany, France, Italy, Netherlands, Switzerland

Asia Pacific: Australia, Japan, South Korea, Singapore, Malaysia, New Zealand

Other regions: South Africa, etc.

Customer service support

1. 24/7 customer service: 24/7 online customer service to answer questions and process orders.

2. After-sales guarantee: Complete after-sales service process ensures your recharge experience.

3. Processing time: After you provide accurate account information, we usually complete the recharge operation for you within 1 minute.