Product introduction

Product name: Clarka

Product type: live broadcast

Product area server: Chinese server

Recharge method: Clarkla official website ID recharge

Clarkla recharge instructions

1. Android users: 1 yuan = 100 red beans (official standard ratio)；

2. Apple iOS users: 1 yuan = 100 red beans (official standard ratio)；

3. 94LIVES recharge: All users can enjoy the standard ratio of 1:100. It is recommended that Apple users recharge through 94LIVES to save costs.

4. Recharge on Clarkla official website, contact online customer service after payment Complete the recharge, manual one-to-one service, and 24-hour customer service to process orders online.

How to recharge Clark Bean on 94LIVES? The detailed steps are as follows:

Step One: Visit 94LIVES

Open the browser to visit the 94LIVES official website and enter in the search bar“ Clarkla red bean recharge”Or go directly to the relevant product page；

Step 2: Select recharge products

94LIVES provides a variety of red bean denomination options: such as 1200 red beans, 3000 red beans, 9800 red beans, 51800 red beans, etc.；

Step 3: Fill in the recharge information

Enter your Clarkla account ID and confirm that the recharge account information is accurate；

Important note: Please do not log in to your Clarkla account before the transaction is completed to avoid recharge failure due to the wrong number.

Step 4: Select payment method and complete payment

Choose the appropriate currency and payment method according to your region. 94LIVES supports payment in all currencies. The system automatically converts according to the international exchange rate. After the payment is completed, the order enters the processing process.；

Step 5: Confirm the recharge is received

After the automatic recharge product is successfully paid, you need to contact online customer service to assist in logging in to the Clarkla client. The recharge is usually completed within 1-2 minutes. Log in to the Clarkla client to check the Hongdou balance and confirm the arrival status.

Receipt method:

1. After the product is successfully paid, it will arrive in your account within 1-2 minutes.；

2. After automatic product payment, customer service will process your order as soon as possible, and the recharge is usually completed within 1 minute.；

3. If there are too many orders on the website and the delivery speed of your order is abnormal, please contact online customer service directly and we will give priority to you.

Things to note when recharging Clarkla

Account security and risk tips

Account information protection: All official recharge portals will not ask for non-essential information. If you encounter such a request, please stop operating immediately.；

Real-name authentication requirements: Make sure that the Clarkla account has completed real-name authentication, otherwise it may affect the recharge process.；

There are certain risks involved in informal channels or private stored value, including game control and rules and penalties, which must be borne by yourself.；

Information verification and error handling

Information accuracy: Carefully check the relevant information of the recharge account to avoid recharge failure due to filling errors.；

Error handling mechanism: If there is a recharge error due to the 94LIVES platform, it can be refunded after verification.；

Arrival time: If there are too many orders on the website and the delivery speed is abnormal, you can directly contact the online customer service for priority processing.；

Introduction to Clarka and Red Bean 

《 Clarka》 is a live streaming social platform for voice actors created by Shenzhen Youka Interactive. It was formerly known as Hongdou Live, which was launched in 2016. The brand was upgraded and renamed in 2018. The platform focuses on voice live broadcast, virtual image live broadcast, and interest group dating. It focuses on pan-2D, voice actors, singing, games, animation and other trendy content. It brings together well-known voice actors such as Ajie and Bian Jiang and a large number of voice experts to provide multiple audio experiences such as dubbing, singing, coaxing, and mic interaction. It supports users to customize 3D virtual images. It is a vertical interest community for young people and characterized by "healing sounds".

red beansIt is the core virtual currency in KilaKila (formerly known as Hongdou Live) APP. Its name comes from the platform's early brand "KilaKila". It is the core circulation medium for users to consume, interact and unlock content on the platform. It can be used on the three related platforms of KilaKila, Manbo and Qigumi. The exchange rate is approximately 1 yuan = 100 Hongdou Kila. It is only used in virtual scenes on the platform and cannot be withdrawn or reversely exchanged for cash.

Main uses of red beans

1. Live broadcast rewards and interaction: Give virtual gifts (such as flowers, sports cars, cruise ships, etc.) to voice actors, anchors, singers, etc. in the voice broadcast room to increase the popularity and intimacy of the anchor, and participate in live broadcast interactive gameplay such as continuous microphones, song requests, and lottery draws.

2. Unlock paid audio content: Purchase and listen to exclusive radio dramas, audio novels, audio books, paid radio stations, customized voices of voice actors, etc. Members can enjoy discounts on purchases.

3. Participate in platform activities and support: vote, list, and support your favorite anchors/idols, participate in annual ceremonies, popularity contests, topic contests and other activities, and redeem popularity tickets and event props.

4. Avatar and dress-up consumption: Purchase 3D avatar’s clothing, hairstyle, accessories, scene skin and other appearance props, and customize your personal avatar Clarkla.

5. Consumption in other scenarios: Purchase peripherals, millet, and theme store products on the Qigumi platform； Unlock value-added services such as group privileges, paid Q&A, and paid courses.

Platform usage restrictions

Scope of application: This recharge is applicable to the recharge of Clarkla Red Bean in the national server；

Usage restrictions: Hongdou can only be used to purchase virtual items within the platform；

Device compatibility: supports Apple system (iOS) and Android system (Android)；

Frequently Asked Questions (FAQ)

Q1: What should I do if Clark’s red beans do not arrive in my account after recharging?

A: First check the network connection, then restart the Clarkla APP and check the transaction records. If it still shows that the account has not been received, you can contact 94LIVES online customer service to handle it, or wait 24 hours before confirming.

Q2: If I fill in the incorrect recharge account number, will refunds be supported?

A: If the recharge is incorrect due to platform reasons, a refund can be processed after verification. Please be sure to check the recharge account information carefully to avoid recharge failure due to filling errors.

Q3: How can Apple users obtain the recharge ratio of 1:100?

A: Recharge Clarka through 94LIVES to enjoy red beans 1:100ratio, all users of 94LIVES can enjoy the standard ratio of 1:100 to avoid the impact of Apple tax.

Q4: What safety matters need to be paid attention to during the recharge process?

A: Make sure to operate in a safe network environment and avoid using public WiFi； Confirm Clarka ID and bound mobile phone number twice before payment ； Keep screenshots of transaction vouchers for future reference.

Q5: How is the recharge pricing of 94LIVES determined?

A: The pricing of products on the 94LIVES platform follows market principles. The final sales price is composed of product cost, platform service fees, payment channel fees, taxes, etc. The pricing is transparent and reasonable.

Q6: Are there any discounts for large recharges?

A: Yes, extra red beans will usually be given for large recharges. The details are subject to the recharge page.

What payment methods does 94LIVES support?

94LIVES is very friendly to Taiwanese users and covers almost all local mainstream non-cash payment methods:

Local payment methods in Taiwan

1. Credit card/debit card: supports credit cards or debit cards issued by global card groups such as Visa, Mastercard, and JCB.

2. PayPal: A global third-party payment platform that supports PayPal wallet and PayPal card payments.

3.Apple Pay/Google Pay: Supports fast biometric payments through mobile wallets.

4. Gash member wallet: supports the Gash wallet commonly used by local game players in Taiwan.

5. Jiekou Payment (JKOPAY): Taiwan’s most popular scan-code payment tool, you can now enjoy a 20% discount on website activity fees for a limited time.

6. LINE Pay: The current website supports fast payment without authentication, and you can enjoy a 50% discount on handling fees for a limited time.

7. Supermarket barcode: Support collection and payment through convenience stores such as 7-11, FAMIPORT, Life-ET, etc.

8. Supermarket code: The current website supports authentication-free and fast payment, and supports collection and payment at the four major convenience stores in Taiwan.

9. Bank transfer and Yushan Bank: Supports all financial cards of banks in Taiwan. Direct transfer payment in New Taiwan Dollars through physical ATM machines, online banking or mobile banking.

Global payment methods

1. International credit cards/stored-value cards: supports credit cards or debit cards issued by Visa, Mastercard, American Express (AMEX), Dinner, Discover and other card groups around the world.

2. PayPal: A global third-party payment platform that supports PayPal wallet and PayPal card payments.

3. Apple Pay/Google Pay: Supports fast biometric payments through mobile wallets.

4. Local payment in Hong Kong: Supports AlipayHK and WeChat Pay HK, and can directly use mobile payment to complete a convenient payment experience.

5. Local payment in Malaysia: Touch 'n Go, FPX, DuitNow, ShopeePay, etc. TNG on the current website can enjoy a 30% discount on handling fees for a limited time.

6. Local payment in Singapore: Paynow supports major banks in Singapore, and now enjoys a 30% discount on website activity fees for a limited time.

7. Local payment in Taiwan: Supports local mainstream wallet payments such as JKOPAY, LINEPAY, supermarkets, bank transfers, etc., and some payment methods have limited-time discounts on handling fees.

8. Local in other countries: Support South Korea (KaKaoPay, Toss, PayCo), Cambodia, Thailand (TrueMoney, LINEPAY, ShopeePay), Pakistan (Easypaisa, JAZZCASH), etc.

The website will add/update payment methods in real time to support local payments in more countries.

What currencies does 94LIVES support?

94LIVES supports more than 220 countries and regions around the world. Product display prices are mainly in US dollars, and it also supports multiple mainstream currencies:

Major currencies: US dollar (USD), Australian dollar (AUD), euro (EUR), British pound (GBP), Canadian dollar (CAD)；

Asian currencies: Hong Kong dollar (HKD), Malaysian ringgit (MYR), New Taiwan dollar (TWD), Singapore dollar (SGD)；

Automatic exchange rate conversion: The exchange rate is automatically adjusted according to the international exchange rate during the transaction, and the system automatically converts it into US dollars or local currency for payment.；

Coverage area

94LIVES services cover major countries and regions around the world, including:

Americas: United States, Canada, Brazil

Europe: United Kingdom, Germany, France, Italy, Netherlands, Switzerland, Denmark, Ireland

Asia Pacific: Australia, Japan, South Korea, Singapore, Malaysia, New Zealand

Other regions: South Africa, etc.

Customer service and support

7x24 hour customer service: 24/7 online customer service to answer users’ questions and handle payment issues

After-sales guarantee: Complete after-sales service system to ensure user recharge experience

Processing time: The goods are usually recharged within 1-2 minutes after successful payment.

By recharging Clark Lahong Bean through 94LIVES, users can not only enjoy a convenient payment experience, but also avoid exchange rate losses and payment obstacles. The platform's professional services and multiple guarantee mechanisms ensure that users can complete recharge operations safely and efficiently, focusing on the interactive and entertainment experience of the Clarkla platform.