l  Product Introduction

n  Product name: Clarkla recharge/Red bean recharge/Clarkla member recharge/Clarkla nobles

n  Product Type: Live/Video/Social/Shopping

n  Product area server: domestic version/main version/Chinese server

n  Recharge method: direct account recharge

n  Scope of application:

u  Clarklakila Red Bean Member Noble Consumer Use within the APP;

l  Recharge instructions

n  1. If you are logging in with an official website account, please fill in the correct recharge information. If we have completed recharge according to the error information you filled in, then it will not be refunded.

n  2. If you are logging in with Apple ID, it is recommended that you recharge your Apple account balance.

What should I do if I fill in the wrong recharge account? Can I get a refund?

u  If we have completed the recharge according to the information you filled in, it will not be refunded. If the recharge error occurs due to our platform, it can be refunded after verification.

 u  If the point-card products that do not affect the secondary sales, contact online customer service to help resell them, but the waiting time is uncertain.

l  Purchase process

1. Select the denomination of Clarkra red beans.

2. Enter your Clarkra ID.

3. Check out and select your payment method.

4. After payment, the Clarkra red beans will be deposited into your Clarkra account very quickly.  

l  Received method

n  After the payment of direct charge goods is successful, the account will be automatically received within 1-2 minutes.

n  If you encounter a large number of orders on the website, causing your order delivery speed to be abnormal, please contact the online customer service directly and give priority to your handling.

  About the platform product pricing rules

n  The 94LIVES service platform product pricing rules follow the provisions of the "Price Law of the People's Republic of China" and the "Government's Rules for Pricing Behavior", adhere to the principles of scientificity, fairness and transparency in formulating commodity prices, and are formulated comprehensively based on the social average cost of relevant goods or services, market supply and demand conditions, and consumer affordability. The final sales price of all products on this platform consists of product costs, platform service fees, payment channel handling fees, taxes and other parts, specifically:

u  1. The cost of goods is mainly the procurement cost paid by this platform to the supplier;

u  2. The platform service fee is mainly the service fee charged by the 94LIVES platform to provide product recharge services to Chinese users around the world;

u  3. The payment channel handling fee mainly refers to the transaction handling fee collected by third-party payment channels jointly developed by this platform;

u  4. Taxes refer to the various taxes and fees paid by this platform to the state tax authorities in accordance with the law.

l  About Clarkra

        Clarkla App (formerly Hongdou Live) is a popular voice actor social platform that integrates trendy cultures such as music, voice actors, games, animation, and IP. The product features voice live broadcast, virtual live broadcast, and group dating. It focuses on healing sounds and focuses on pan-second-dimensional content. It is aimed at young users and covers the subdivided groups of many types of enthusiasts such as voice actors singing, games, and animation.