• Product Introduction

1. Product name: Pisces Tribe/Pisces Tribe Diamond Recharge

2. Product Type: Live/Social

3. Recharge method: Log in to recharge

• Scope of application

1. Pisces Tribe(Login account in Mainland China)Diamonds are used to reward in chat rooms and live broadcasts;

2. Diamonds cannot be withdrawn.

• How to check the Pisces Tribe ID number?

1. Open the Pisces Tribe APP;

2. Click "My";

3. The nickname is Pisces Tribe ID.

• How to recharge the Pisces Tribe?

1. Select the face value and quantity of coins on the Pisces Tribe recharge page, and click to buy now;

2. Fill in the Pisces Tribe ID and confirm that your recharge information is correct;

3. Select the applicable payment method and offer and submit an order;

4. Wait for receipt after settlement of payment.

• What should I do if I fill in the wrong recharge account? Can I get a refund?

1. If we have completed the recharge according to the information you filled in, it will not be refunded. If the recharge error occurs due to our platform, it can be refunded after verification.

2. Please do not log in to the account before the transaction is completed to avoid the recharge failure or the recharge cannot be recharged due to the top account.

• How to check whether the Pisces Tribe diamonds are in the account?

1. After the order display in the backend user center is completed, you can go to the Pisces Tribe APP to check the diamond arrival status;

2. If the account has not been received, please contact our website customer service to handle it for you. The customer service is online 24 hours a day.

• How long does it take to get the recharge?

1. After the payment of direct charge goods is successful, the account will be automatically received within 1-2 minutes;

If you encounter a large number of orders on the website, causing your order delivery speed to be abnormal, please contact the online customer service directly and give priority to your handling.