Product introduction

l  Product name: HelloTalk

l  Product Type: Leisure and Entertainment/Voice Social

l  Recharge method: Log in to recharge

l  Scope of application: This recharge is applicable to HelloTalk’s HT coins and VIP membership recharges

Recharge instructions

l  HelloTalk recharge is done by logging in. Please contact customer service to provide your login information after placing an order.

l  What should I do if I fill in the wrong recharge account number? Can I get a refund?

l  If we have completed the recharge according to the information you filled in, it will not be refundable. If the recharge is incorrect due to our platform, it can be refunded after verification.

Purchase process

1.       Select your favorite product, denomination and quantity；

2.       After confirming the recharge information, select the applicable payment method and discount and submit the order.；

3.       After settling the payment, contact online customer service.

Receiving method

l  After successful payment for direct deposit products, your account will be automatically credited within 1-2 minutes.；

l  If there are too many orders on the website and the delivery speed of your order is abnormal, please contact online customer service directly and we will give priority to you.

About platform product pricing rules

l  The product pricing rules of the 94LIVES service platform follow the provisions of the "Price Law of the People's Republic of China" and "Government-set Price Behavior Rules", adhere to the scientific, impartial and transparent principles of formulating product prices, and are comprehensively formulated based on the social average cost of relevant goods or services, market supply and demand conditions, and consumer affordability. The final sales price of all goods on this platform is composed of the cost of the goods, platform service fees, payment channel fees, taxes, etc., specifically as follows:

1.       The cost of goods is mainly the procurement cost paid by the platform to suppliers;

2.       The platform service fee is mainly the service fee charged by the 94LIVES platform for providing commodity recharge services to Chinese users around the world;

3.       Payment channel fees mainly refer to transaction fees charged by third-party payment channels that this platform cooperates with;

4.       Taxes refer to various taxes and fees paid by this platform to the national tax authorities in accordance with the law.

About HelloTalk

HelloTalk --- is a global mobile community specially built for language exchange, and provides more than 150 languages ​​​​for learning. Here you can not only easily find a large number of native speakers to communicate directly, but also watch live broadcasts in foreign languages, connect with overseas anchors online, create multi-language chat rooms, and discuss interesting topics with foreign language partners.