Product Introduction

Product Name: ZEPETO

Product Type: Entertainment/Social

Recharge Type: Membership

Product Server: Mainland China Version

Recharge Method: Official Direct Recharge (Contact online customer service after placing the order)

ZEPETO Membership Recharge Instructions

1. This product is for the Mainland China version of ZEPETO Membership service. Please ensure the bound mobile number is correct. After successful order placement, please contact 94LIVES online customer service to complete the subsequent processing.

2. Please carefully check and enter the mobile number bound to your ZEPETO account when placing the order to ensure accuracy.

3. By recharging ZEPETO Membership through 94LIVES, all users can enjoy a 1:1 recharge ratio and official real-time events.

How to recharge ZEPETO Membership on 94LIVES? Detailed steps are as follows:

Step 1: Visit 94LIVES

Open your browser and visit the official 94LIVES website. Enter "ZEPETO" in the search bar or go directly to the relevant product page.

Step 2: Select Recharge Product

On the product page, select the ZEPETO Membership package you need.

Step 3: Fill in Recharge Information

Enter the mobile number bound to your ZEPETO account that needs recharging.

Important: Please double-check the account information to avoid processing delays due to incorrect entry.

Step 4: Choose Payment Method and Complete Payment

Select the appropriate currency and payment method based on your region. 94LIVES supports payments in all currencies, with automatic conversion at real-time exchange rates. Please do not close the page after payment.

Step 5: Contact Customer Service and Confirm Receipt

After successful payment for the recharge product, please immediately contact 94LIVES online customer service for assistance. Recharge is usually completed and credited within 1 minute. You can then check the Membership status in the ZEPETO app to confirm receipt.

Delivery Method:

1. This product is an official recharge. After successful payment, please contact online customer service promptly so we can process your order quickly.

2. If there is a high volume of website orders, processing speed may be slightly delayed. You can contact online customer service to check your order status.

ZEPETO Membership Recharge Precautions

Account Security and Risk Warnings

Account Information Protection: Please keep your ZEPETO account secure and only provide it on trusted official recharge channels. Official channels will never ask for your account password.

Account Status: Ensure your ZEPETO account is in good standing and not banned or restricted.

Minor Protection: Minor users should operate under the guidance of a guardian.

Information Verification and Error Handling

Information Accuracy: Please carefully check and enter the correct ZEPETO account information when placing the order.

Customer Service Contact: After payment, please proactively contact 94LIVES online customer service to complete the recharge process.

Error Handling Mechanism: If a recharge error occurs due to reasons attributable to the 94LIVES platform, it can be returned after verification.

Receipt Confirmation: After recharge processing is complete, please log in to the ZEPETO app to check if the Membership has been activated.

ZEPETO and Membership Introduction

"ZEPETO" is a 3D avatar social application where users can create personalized virtual avatars for socializing, gaming, content creation, and other scenarios.

"Membership" is a premium benefit within the ZEPETO app, designed to enhance the user's experience in virtual socializing and avatar customization.

Main Uses of Membership

1. Monthly Diamond Gift: Premium members receive gifted Diamonds every month, which can be used to purchase clothing or participate in events.

2. Exclusive Events and Discounts: Members can periodically participate in exclusive brand collaboration events and enjoy limited-time discount offers.

3. Studio Review Priority: Provides creators with priority privileges for Studio content review.

4. Premium Perks: Special outfits, sticker packs, or exclusive features reserved for members, making your avatar more personalized.

Platform Usage Restrictions

1. Applicable Scope: This recharge is for the Mainland China version of ZEPETO.

2. Usage Restrictions: Membership is for use only within the app by the account that was recharged.

3. Device Compatibility: Supports ZEPETO app on Apple (iOS) and Android systems.

Frequently Asked Questions (FAQ)

Q1: What should I do if the Membership is not received after payment?

A: First, try logging out of the ZEPETO app and logging back in, then check the receipt status. If it still shows not received, you can contact 94LIVES online customer service and provide your order number to inquire about the processing status.

Q2: What if I entered the wrong ZEPETO account?

A: Please carefully verify the recharge account information to avoid mistakes. If a recharge error occurs due to reasons attributable to the 94LIVES platform, it can be returned after verification.

Q3: How to get the official 1:1 recharge ratio?

A: By recharging ZEPETO Membership through 94LIVES, all users can enjoy a 1:1 recharge ratio and official real-time events.

Q4: What security precautions should be taken during the recharge process?

A: Operate in a secure network environment; double-check your ZEPETO account before payment; never disclose your account password to anyone; keep screenshots of transaction receipts for future inquiries.

Q5: How is the recharge pricing determined on 94LIVES?

A: 94LIVES platform product pricing follows market principles. The final sales price consists of multiple components including product cost, platform service fees, payment channel fees, taxes, etc. The pricing is transparent and reasonable.

Q6: Are there discounts for purchasing multiple packages?

A: Specific discounts are subject to what is displayed on the recharge page.

What payment methods does 94LIVES support?

94LIVES is very user-friendly for Taiwanese users, covering almost all mainstream non-cash payment methods locally:

Taiwan Local Payment Methods

1. Credit/Debit Cards: Supports credit cards or debit cards issued by global card networks such as Visa, Mastercard, JCB, etc.

2. PayPal: A globally accepted third-party payment platform, supporting PayPal wallet and PayPal card payments.

3. Apple Pay / Google Pay: Supports fast biometric payments via mobile wallets.

4. Gash Member Wallet: Supports the Gash wallet, which is commonly used by local Taiwanese gamers.

5. JKOPAY: A highly popular QR code payment tool in Taiwan. Website promotion currently offers a limited-time 20% discount on handling fees.

6. LINE Pay: The website now supports fast payment without certification, with a limited-time 5% discount on handling fees.

7. Convenience Store Barcode/Code: Supports payment through four major convenience stores: 7-11, FamilyMart, Hi-Life, and OK.

Global Payment Methods

1. International Credit/Charge Cards: Supports international card networks such as Visa, Mastercard, American Express (AMEX), etc.

2. PayPal: A globally accepted third-party payment platform.

3. Apple Pay / Google Pay: Supports fast biometric payments via mobile wallets.

4. Hong Kong Local Payments: Supports AlipayHK and WeChat Pay HK.

5. Malaysia Local Payments: Supports Touch 'n Go, FPX, DuitNow, ShopeePay, etc. Website offers a limited-time 30% discount on TNG handling fees.

6. Singapore Local Payments: PayNow supports major Singaporean banks. Website offers a limited-time 30% discount on handling fees.

7. Other Countries' Local Payments: Supports mainstream local e-wallets from countries such as South Korea, Cambodia, Thailand, Pakistan, etc.

The website updates payment methods in real-time, adding support for more countries' local payments.

What currencies does 94LIVES support?

94LIVES supports over 220 countries and regions worldwide. Product prices are primarily displayed in US dollars, while also supporting multiple mainstream currencies:

Major Currencies: US Dollar (USD), Australian Dollar (AUD), Euro (EUR), British Pound (GBP), Canadian Dollar (CAD)

Asian Currencies: Hong Kong Dollar (HKD), Malaysian Ringgit (MYR), New Taiwan Dollar (TWD), Singapore Dollar (SGD)

Automatic Exchange Rate Conversion: The exchange rate is automatically adjusted according to international forex rates during transactions, and the system automatically converts to US dollars or the local currency for payment.

Coverage Areas

94LIVES services cover major countries and regions globally, including:

Americas: United States, Canada, Brazil

Europe: United Kingdom, Germany, France, Italy, Netherlands, Switzerland, Denmark, Ireland

Asia-Pacific: Australia, Japan, South Korea, Singapore, Malaysia, New Zealand

Other Regions: South Africa, etc.

Customer Service and Support

7x24 Customer Service: Round-the-clock online customer service to answer user questions and handle payment and recharge issues.

After-sales Guarantee: A comprehensive after-sales service system ensures a smooth user recharge experience.

Processing Time: After you successfully pay and contact customer service, the recharge is typically processed within 1 minute.

By recharging ZEPETO Membership through 94LIVES, users can not only enjoy a convenient payment experience but also avoid payment obstacles. The platform's professional service and multiple guarantee mechanisms ensure users can complete their recharge safely and efficiently, enjoying a personalized virtual social experience.