Product introduction

Product name: POYO diamond

Product Type: Social/Entertainment

Recharge method: Official recharge (contact customer service after payment)

POYO Diamond Recharge Instructions

1. By recharging POYO diamonds through 94LIVES, all users can enjoy the official standard price, which is more cost-effective than in-app purchases (especially Apple iOS users can avoid the 30% Apple tax).

2. Official recharge method: After payment, contact online customer service to assist in completing the recharge, and the account will be credited within 1 minute.

How to recharge POYO diamonds on 94LIVES? The detailed steps are as follows:

Step One: Visit 94LIVES

Open the browser to visit the 94LIVES official website and enter in the search bar“ POYO diamond”Or go directly to the product page.

Step 2: Choose the face value of the diamond

94LIVES provides a variety of diamond denominations (625 diamonds, 1875 diamonds, 6250 diamonds, 12500 diamonds, etc.), choose according to your needs.

Step 3: Fill in the recharge information

Please enter your recharge information and confirm it is correct.

Step 4: Select payment method and complete payment

Choose the appropriate currency and payment method according to your region. 94LIVES supports payment in all currencies. The system automatically converts according to the international exchange rate. After the payment is completed, the order enters the processing process.

Step 5: Contact customer service and confirm payment

After the payment is successful, please contact 94LIVES online customer service and provide the order number. The customer service will assist you in completing the official recharge, and the diamonds will arrive in your account within 1 minute. You can open POYO App → My → Wallet to check the diamond balance.

Receipt method:

1. The product is an official recharge (contact customer service after payment). After successful payment, please contact customer service to assist in completing the recharge.

2. Usually received within 1 minute.

3. If you encounter system delays or order backlogs, please contact online customer service and we will give you priority.

POYO Diamond Recharge Notes

Account security and risk tips

Account information protection: Please recharge through formal platforms such as 94LIVES.

There are certain risks in informal channels. Please look for formal platforms such as 94LIVES.

Information verification and error handling

Information accuracy: Please confirm the face value is correct before purchasing.

Error handling mechanism: If the recharge is incorrect due to 94LIVES platform reasons (such as system failure), it can be refunded after verification.

Arrival time: If the account has not arrived within 30 minutes, please contact online customer service and provide the order number, and we will check it first.

Protection of minors: Minors should recharge with the consent of their guardian. The platform does not support recharging for others.

Device Compatibility: Supports iOS and Android devices.

Introduction to POYO and diamonds

POYO It is an interactive entertainment platform focusing on two-dimensional social networking, voice chat, and party games. Users can create avatars, make friends, listen to music, play games in interest rooms, and enjoy a relaxed and interesting social experience.

diamond It is the core consumption resource in the POYO platform and can be used to purchase gifts, dress up props, unlock privileges, etc. It is an important tool to enhance the social interaction experience.

Main uses of diamonds

1. Give gifts: Give virtual gifts in the room or private chat to express your love and support for your friends or anchors.

2. Purchase outfits: Use diamonds to purchase personalized props such as hairstyles, clothing, accessories, etc. for your avatar.

3. Unlock privileges: Use diamonds to activate or renew membership services and enjoy exclusive logos, entrance special effects and other rights.

4. Participate in activities: Use diamonds to participate in interactive activities such as draws and party games to win rare rewards.

Platform usage restrictions

Scope of application: Only available on POYO platform.

Usage restrictions: Diamonds can only be used within POYO, and reverse redemption is not supported.

Device compatibility: Supports Apple system (iOS) and Android system (Android).

Frequently Asked Questions (FAQ)

Q1: What should I do if the diamonds do not arrive in my account after recharging?

A: First check the network, restart POYO App and check the wallet balance. If the account has not arrived after more than 30 minutes, please contact 94LIVES online customer service and provide the order number. We will check and process it within 1 hour.

Q2: Can the recharge information be refunded if it is filled in incorrectly?

A: If the recharge is incorrect due to platform reasons, the refund can be processed after passing the verification. Please be sure to check the recharge information carefully to avoid recharge failure due to filling errors.

Q3: How can Apple users enjoy better prices?

A: By recharging POYO diamonds through 94LIVES, you can avoid the 30% handling fee for in-app purchases in the Apple App Store, significantly saving costs.

Q4: What safety matters need to be paid attention to during the recharge process?

A: Make sure to operate on a secure network and do not use public WiFi； Confirm face value twice before payment ； Keep a screenshot of the order.

Q5: Is 94LIVES’s diamond pricing transparent?

A: Yes, platform pricing follows market principles and includes product costs, service fees, payment channel fees, etc., with no hidden fees.

Q6: Are there any discounts for large recharges?

A: Some denominations will be given extra diamonds, the details are subject to the recharge page.

What payment methods does 94LIVES support?

94LIVES is very friendly to Taiwanese users and covers almost all local mainstream non-cash payment methods:

Local payment methods in Taiwan

1. Credit card/debit card: Supports credit cards or debit cards issued by global card groups such as Visa, Mastercard, and JCB.

2. PayPal: A global third-party payment platform that supports PayPal wallet and PayPal card payments.

3. Apple Pay/Google Pay: Supports fast biometric payments through mobile wallets.

4. Gash member wallet: supports the Gash wallet commonly used by local game players in Taiwan.

5. Jiekou Payment (JKOPAY): Taiwan’s most popular scan-code payment tool, you can now enjoy a 20% discount on website activity fees for a limited time.

6. LINE Pay: The current website supports fast payment without authentication, and you can enjoy a 50% discount on the handling fee for a limited time.

7. Supermarket barcode: Support collection and payment through convenience stores such as 7-11, FAMIPORT, and Life-ET.

8. Supermarket code: The current website supports authentication-free and fast payment, and supports collection and payment at the four major convenience stores in Taiwan.

9. Bank transfer and Yushan Bank: Supports all bank debit cards in Taiwan, and allows direct transfer and payment in New Taiwan Dollars through physical ATMs, online banking or mobile banking.

Global payment methods

1. International credit cards/stored-value cards: supports credit cards or debit cards issued by Visa, Mastercard, American Express (AMEX), Dinner, Discover and other card groups around the world.

2. PayPal: A global third-party payment platform that supports PayPal wallet and PayPal card payments.

3. Apple Pay/Google Pay: Supports fast biometric payments through mobile wallets.

4. Local payment in Hong Kong: Supports AlipayHK and WeChat Pay HK, and can directly use mobile payment to complete a convenient payment experience.

5. Local payment in Malaysia: Touch 'n Go, FPX, DuitNow, ShopeePay, etc. TNG on the current website can enjoy a limited-time 30% discount on handling fees.

6. Local payment in Singapore: Paynow supports major banks in Singapore, and now enjoys a 30% discount on website activity fees for a limited time.

7. Local payment in Taiwan: Supports local mainstream wallet payments such as JKOPAY, LINEPAY, supermarkets, bank transfers, etc., and some payment methods have limited-time discounts on handling fees.

8. Local in other countries: Support South Korea (KaKaoPay, Toss, PayCo), Cambodia, Thailand (TrueMoney, LINEPAY, ShopeePay), Pakistan (Easypaisa, JAZZCASH), etc.

The website will add/update payment methods in real time to support local payments in more countries.

What currencies does 94LIVES support?

94LIVES supports more than 220 countries and regions around the world. Product display prices are mainly in US dollars, and it also supports multiple mainstream currencies:

Major currencies: US dollar (USD), Australian dollar (AUD), euro (EUR), British pound (GBP), Canadian dollar (CAD).

Asian currencies: Hong Kong dollar (HKD), Malaysian ringgit (MYR), New Taiwan dollar (TWD), Singapore dollar (SGD).

Automatic exchange rate conversion: The exchange rate is automatically adjusted according to the international exchange rate during the transaction, and the system automatically converts it into US dollars or local currency for payment.

Coverage area

94LIVES services cover major countries and regions around the world, including:

Americas: United States, Canada, Brazil, Mexico

Europe: United Kingdom, Germany, France, Italy, Spain, Netherlands, Switzerland, Denmark, Ireland

Asia Pacific: Australia, Japan, South Korea, Singapore, Malaysia, New Zealand, Thailand, Vietnam, Indonesia, India

Other regions: South Africa, United Arab Emirates, etc.

Customer service and support

7x24-hour customer service: 24/7 online customer service is available to answer users’ questions and handle payment issues.

After-sales guarantee: A complete after-sales service system ensures user recharge experience. Problems caused by the platform will be refunded after verification.

Processing time: Products are usually recharged within 1 minute after successful payment.

By recharging POYO diamonds through 94LIVES, you can not only enjoy the official standard price, but also get the official recharge guarantee and a convenient experience without waiting. The platform's professional services and multiple guarantee mechanisms ensure that you can complete the recharge safely and efficiently and enjoy POYO's two-dimensional social fun.