Product Introduction:

About NetEase One Card Points

1. What is NetEase Universal Points?

NetEase Universal PointsYou can consume various value-added services and game products provided by NetEase, including: Fantasy Westward Journey PC version, New Westward Journey 2, Westward Journey 2 free version, World 3, New Chinese Ghost Story, Demon Suppression Song, Western Chu King, Tianyu, Tang Wushuang Zero, New Westward Journey 3, Wuhun 2, New Feifei, Elf Legend, City Dating, VIP Email and other products.
Note: Only consumed in NetEase products.Except for Warnet games (World of Warcraft, Starcraft, Diablo, Hearthstone, Heroes of the Storm).

2. What is consignment point number?

NetEase Consignment PointsRefers to the points specially used to trade game coins in the game. Currently only available for Fantasy Westward Journey PC version and New Westward Journey 2, the world3, New Western Journey3Classic version (Note: Free version cannot be consigned), Western Chu King, Xin Feifei.

Note: Only available for NetEase to support consignment points, except for Warnet games (World of Warcraft, Starcraft, Diablo, Hearthstone, Heroes of the Storm).

Purchase process:

1. Enter the product page to select the required recharge specifications. If the specifications you need are not found, please select the appropriate specifications and place orders multiple times;

2. Click“Buy now”Button, enter the shopping cart page, or add the number of purchased items on this page, and enter the NetEase Pass account information you need to recharge according to the prompts(NetEase Pass account is in the email format, do not fill in the account suffix to recharge by default@163.comIn the suffix type)and recharge type;

3. Select the payment method you need to make payment, complete the order, and wait for customer service to recharge;

4. After the payment is successful, the customer service will be in5The system will recharge and complete the order within minutes based on the recharge information you leave.

Note: Please be sure to fill in the 100% correct recharge account information. If there are special symbols in the account, please contact our online customer service instructions in time to facilitate our staff to check and avoid recharge failure due to information errors.

How to receive the goods:

1. After the order is completed, please log in to the official website of NetEase Recharge Center to redeem and check the balance of points. Please pay attention to the balance before recharge to facilitate inquiries about the arrival of the account ；

2. If you have any questions or unclear areas during the ordering process, please feel free to contact us7*24With hourly online customer service, we will serve you wholeheartedly;

3. For customers who pay via PayPal and credit cards, if the amount of your first order is too large or the order behavior is changed, we will verify your order safely to ensure the safety of your account, and please understand.

Payment method:

1. Receive payments in all currencies;

2. Support PayPal account, various credit cards and local payment methods.

Website Statement:

Please confirm multiple times whether your recharge account and related information are correct. If your recharge account is entered incorrectly but the recharge is successful, the system will not refund it.